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[MEGA Thread] Lag in Video vs. Audio in OP5

  1. jameslett Eclair Jun 28, 2017

    jameslett, Jun 28, 2017 :
    =============================================
    Moderator edit

    Try this steps

    1) settings>app> 3dot menu on top right> reset app preference>reset apps then follow this steps:

    1) Switch off your phone
    2)Press Vol Down+Power button at the same time
    3) select English
    4) select wipe data&cache
    5) select Wipe cache
    6) select Yes
    7) select Reboot

    https://forums.oneplus.net/threads/...o-vs-audio-in-op5.562208/page-7#post-16503553
    ======================================================


    has anyone replicated this?

    An MP4 video uploaded using the Facebook app on a OP5, where the sound and pictures become badly out of sync?

    just days before , using exactly the same files and app, everything was ok.
     
    Last edited by a moderator: Sep 15, 2017

    #1
    mgiorda, Simthaniel, Peshyy and 4 others like this.
  2. heelfan07 Donut Jun 29, 2017

    heelfan07, Jun 29, 2017 :
    Any video that plays wether it's Facebook, Instagram, YouTube etc; the video and audio are off. Seems like the audio is behind. I'm on 4.5.3 and this is extremely annoying.
     

    #2
    Pdjewett12, 0nees, amylokh and 3 others like this.
  3. Heathw Froyo Jun 29, 2017


    #3
    sanjogdangol and Pdjewett12 like this.
  4. gurneyben Honeycomb Jun 29, 2017

    gurneyben, Jun 29, 2017 :
    Hey guys,
    The OnePlus 5 has been amazing and issue-free... well that is apart from one small YouTube issue that's becoming very frustrating. Within the YouTube app, video playback begins, stutters for some unknown reason, then resumes playback about 1-5 seconds behind the audio. This happens every time, even after disabling the app and re-enabling. Anyone else with this issue or someone from OnePlus with some help? It's almost impossible to use the YouTube app at this point!
     

    #4
  5. G_Anil_Pavan_Kumar_Buddi Cupcake Jun 30, 2017


    #5
    Raiderson likes this.
  6. GazzaHazza Cupcake Jun 30, 2017


    #6
  7. bozo64r Cupcake Jun 30, 2017

    bozo64r, Jun 30, 2017 :
    I also have this issue - with all video. Facebook, YouTube, i player etc...
    Exact same symptoms.
     

    #7
  8. danh_tn Froyo Jun 30, 2017

    danh_tn, Jun 30, 2017 :
    I have notice this with Youtube as well. The video plays normal again when I re-open te video.
     

    #8
    On3210 and gurneyben like this.
  9. danh_tn Froyo Jun 30, 2017

    danh_tn, Jun 30, 2017 :
    Same here on Youtube. When issue occurs I re-open the video and the problem is gone.
     

    #9
  10. Nastaliss Donut Jun 30, 2017

    Nastaliss, Jun 30, 2017 :
    Exact same issue.
    Only occur after connecting a Bluetooth headset while watching the video which takes like 20 seconds to successfully connect and stop playing through the speakers.
    After that the sound is consistently 1 second ahead of the video.
    Restarting corrects the issue until I connect my headset again...
    Pls help us
     

    #10
  11. gurneyben Honeycomb Jun 30, 2017

    gurneyben, Jun 30, 2017 :
    You know... that would explain it for me too, only happens after a Bluetooth headset has been connected and persists until a restart!!
     

    #11
  12. Nastaliss Donut Jun 30, 2017

    Nastaliss, Jun 30, 2017 :
    Do you also get the 20 seconds freak out when connecting your headset while playing back the video or is it another separate problem?
     

    #12
  13. gurneyben Honeycomb Jul 1, 2017

    gurneyben, Jul 1, 2017 :
    uhhh, not sure, but occasionally it does scream over Bluetooth for about a second or less!
     

    #13
    Nastaliss likes this.
  14. Nastaliss Donut Jul 1, 2017

    Nastaliss, Jul 1, 2017 :
    Could you try playing a video through the speaker, and then, while the video is playing, connect the bt headset and see what it does?
     

    #14
    gurneyben likes this.
  15. gurneyben Honeycomb Jul 1, 2017

    gurneyben, Jul 1, 2017 :
    Just did and I had it freeze up for about 10 seconds then lag the video behind the audio and start again!
     

    #15
    lostLambda and Nastaliss like this.
  16. Nastaliss Donut Jul 1, 2017

    Nastaliss, Jul 1, 2017 :
    Ah ! So it does exactly the same as mine!
     

    #16
    lostLambda and gurneyben like this.
  17. gurneyben Honeycomb Jul 1, 2017

    gurneyben, Jul 1, 2017 :
    Yeppp... darn... guess I'll have to restart to use my Sennheiser Momentums from now on... also there's still no audio tuner for Bluetooth!
     

    #17
    Nastaliss likes this.
  18. Nastaliss Donut Jul 1, 2017

    Nastaliss, Jul 1, 2017 :
    Guess we just have to wait now!
     

    #18
    gurneyben likes this.
  19. Nastaliss Donut Jul 1, 2017

    Nastaliss, Jul 1, 2017 :
    Oh and BTW I tried this on various videos and it seems to only do it on certain apps...
    For example I can watch YouTube videos with no delay on google chrome (try pasting a YouTube URL while using incognito mode)
     

    #19
    gurneyben likes this.
  20. gurneyben Honeycomb Jul 1, 2017

    gurneyben, Jul 1, 2017 :
    I found the same thing but forgot to mention it, thanks!
     

    #20
    Nastaliss likes this.