Sound [MEGA THREAD] No ring on "ring mode" also.


Problem with sound notification

  1. How to fix the issue

    36 vote(s)
  2. any third party app?

    2 vote(s)
Multiple votes are allowed.
  1. H1509479701080
    Donut Feb 14, 2018

    H1509479701080 , Feb 14, 2018 :
    same issue

  2. samsou8803
    Froyo Feb 14, 2018

    samsou8803 , Feb 14, 2018 :
    there are many more ring tones there.... you can chose from there. or you can tried once with clear cache from reboot without delete data

  3. Mohit Trivedi
    Cupcake Feb 14, 2018

  4. Mohit Trivedi
    Cupcake Feb 14, 2018

  5. O1514822293757
    Jelly Bean Feb 14, 2018

    O1514822293757 , Feb 14, 2018 :
    All done from everywhere..

  6. samsou8803
    Froyo Feb 14, 2018

  7. stephenmendes
    Donut Feb 14, 2018

  8. O1514822293757
    Jelly Bean Feb 14, 2018

    O1514822293757 , Feb 14, 2018 :
    no results..
    today incoming call, no sound.. ringtone was a song in mp3 format
    so changed back to OnePlus ringtone.
    customer care accepts This bug.....but then who cares...

  9. t z
    Donut Feb 14, 2018

  10. nilesh1521
    Cupcake Feb 14, 2018

    nilesh1521 , Feb 14, 2018 :
    facing same issue, but when I put the factory ringtone i.e OnePlus ringtone then the problem goes away. after that the issue wasn't repeated.

  11. Deepank_Mehta
    Cupcake Feb 14, 2018

  12. Nikhilbollineni
    Froyo Feb 14, 2018

    Nikhilbollineni , Feb 14, 2018 :
    after updating oreo.....sometimes iam not getting notifications sound also ringtone....it is just vibrating.....How many of u facing same problem....Is their any solution for my problem ?

  13. G_mohamed_khaled_NFnk
    Cupcake Feb 14, 2018

  14. Sankar 9751946115
    Cupcake Feb 14, 2018

  15. V1517682692146
    Eclair Feb 14, 2018

    V1517682692146 , Feb 14, 2018 :
    same issue.. it's share that the issue is not addressed yet. updating to the successor versions is not only the priority. making it in proper is mandate..

    G1518638983444 likes this.
  16. C1518346218163
    Cupcake Feb 14, 2018

  17. idkwhoiam322
    Nougat Feb 14, 2018

    Stickied Post
    idkwhoiam322 , Feb 14, 2018 :
    @(Everyone involved and facing the issue)
    The ringtone issue has been acknowledged and forwarded to the development team, kindly wait patiently for the dev team to test and roll out the fix.
    Potential fixes:
    1) Use default ringtones until it is fixed.
    2) For now turn off the advance battery optimisation option. it will solve the problem. working for me. Thanks @Shhariprasath
    3) Clear cache from recovery(steps under spoiler, please view using a browser):
    5.Clearing Cache
    1. Power down the phone.
    2.Wait until the device is completely off.
    3.Then press and hold the Power and Volume Down buttons at the same time.
    4.Continue holding these two buttons during the initial OnePlus splash screen.
    5.When the OnePlus logo goes away, you can let go of these two buttons.
    6.And then wait until the phone boots into Recovery Mode.
    7.If you have a password set, you will have to enter the pin to decrypt(basically unlock access to storage) here.
    8.Tap on the language of your choice.
    9.Tap on the Wipe Data and Cache option.
    10.Tap on the Wipe Cache option.
    11.Tap the Yes option when asked to confirm.
    12.Wait for the phone to clear the cache partition.
    13.Then tap on the Reboot option to restart the phone.

    Edit 1: Thanks for all the merges @OALEXANDER

    Edit 2(27/2/2018): Bug fixed. https://forums.oneplus.net/threads/oxygenos-5-0-4-ota-for-the-oneplus-5.793158/
    Last edited: Feb 27, 2018

    NahbiCris, Mr. Vandelay, Mjo and 3 others like this.
  18. X waiting
    Gingerbread Feb 14, 2018

  19. Nikhilbollineni
    Froyo Feb 14, 2018

  20. X waiting
    Gingerbread Feb 14, 2018

    X waiting , Feb 14, 2018 :
    Well ok then...I'm done:cool: I got nothing else