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Sound [MEGA THREAD] No ring on "ring mode" also.

?

Problem with sound notification

  1. How to fix the issue

    36 vote(s)
    97.3%
  2. any third party app?

    2 vote(s)
    5.4%
Multiple votes are allowed.
  1. D1518320817990
    Cupcake Feb 11, 2018


    #81
    Deepak3269 likes this.
  2. G1518320814196
    Cupcake Feb 11, 2018

    G1518320814196 , Feb 11, 2018 :
    same here. This was observed recently when tried to use ringtone from internal storage other than default one
     

    #82
    Deepak3269 likes this.
  3. O1515897378789
    Cupcake Feb 11, 2018


    #83
    Deepak3269 likes this.
  4. idkwhoiam322
    Nougat Feb 11, 2018

    idkwhoiam322 , Feb 11, 2018 :
    Help them fix this by:

    6.Bug Report
    https://forums.oneplus.net/feedback/
    All bugs go here^

    -Taking Logs and being useful :):
    1. Input *#800# from dialing interface, enter "oneplus logkit", delete history log.
    2. Click "advanced", choose "save log type", select all these options (Kernel, Main, System, Radio, Event, Tcpdump), then click OK.
    3. Click "save log", when it informs you whether to reboot, please click “cancel”
    4. Click "get QXDM Log, choose <appropriate option>(refer image below,in this case audio related), scroll down, click "open device log"
    5. Reproduce the issue and take a screenshot to record the time.
    6. Wait for several minutes (better above 10 minutes), click “save log” again to stop it, enter QXDM Log and choose “close device log”.
    7. Enter file manager, choose storage, find the oem_log file, long press and click right upper corner three dots to compress it and send it to bughunters@oneplus.net along with the screenshots and specific description or issue link.
    Please don't forget to click on open and close device log when you start and finish essential QXDM log, which shall be above 100 MB before zipped.
    [​IMG]
     
    Last edited: Feb 11, 2018

    #84
  5. Rajat163
    Cupcake Feb 11, 2018


    #85
  6. sreenivede
    Cupcake Feb 11, 2018


    #86
  7. amankanjhlia
    Cupcake Feb 11, 2018

    amankanjhlia , Feb 11, 2018 :
    I faced the same issue. but it got resolved once I re-started my phone. switch off the phone, wait for 30 seconds and switch it on again
     

    #87
  8. sreenivede
    Cupcake Feb 11, 2018


    #88
  9. W1509438582264
    Donut Feb 11, 2018

  10. G_Ur's_Saran_Âľš_JKJo
    Donut Feb 11, 2018


    #90
    Joëlle Thomas likes this.
  11. Q1518326211522
    Donut Feb 11, 2018

    Q1518326211522 , Feb 11, 2018 :
    I bought new 5t which is not ringing on calls , even after restarting it. It's in a slient mode by default . I m not able to slide the ringing volume and it is not increasing even after using the volume buttons on right
     
    Last edited: Feb 11, 2018

    #91
    jayRahul, 5656 and Shreyas_j25 like this.
  12. Shreyas_j25
    Cupcake Feb 11, 2018

    Attached Files:


    #92
  13. Shreyas_j25
    Cupcake Feb 11, 2018

  14. psk7177
    Gingerbread Feb 11, 2018

    psk7177 , Feb 11, 2018 :
    then not to mention here, looks like some hardware problem if you are unable to slide the alert slider, approach service centre or ask for replacement from Amazon if you are from India
     

    #94
  15. Vinay V.
    Donut Feb 11, 2018

    Vinay V. , Feb 11, 2018 :
    why my op5 sometimes vibrate in ringing mode?I m also facing this problem in my op5?why.
     

    #95
  16. psk7177
    Gingerbread Feb 11, 2018

    psk7177 , Feb 11, 2018 :


    Vinay V.

    why my op5 sometimes vibrate in ringing mode?I m also facing this problem in my op5?why.​


    there is an option to vibrate for ring, disable that
    1518327799153.jpg
     

    #96
  17. Vinay V.
    Donut Feb 11, 2018


    #97
  18. Vinay V.
    Donut Feb 11, 2018


    #98
    psk7177 likes this.
  19. jayRahul
    Cupcake Feb 11, 2018

    jayRahul , Feb 11, 2018 :
    Yeahh... Same thing happened to me too.. Try rebooting, it worked for me. Good Luck
     

    #99
    Mdparvezsharaf likes this.
  20. damu Reddy
    Cupcake Feb 11, 2018

    damu Reddy , Feb 11, 2018 :
    hi am not able to set local ringtone ,if I set local ringtone it just vibrates but no sound.help me on this