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[MEGA THREAD] OnePlus 5T Paint Chipping Issue

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If your phone has paint chipping, are you using the official case, no case or other case?

  1. No case

    6 vote(s)
    4.1%
  2. official Oneplus case (not the one included)

    28 vote(s)
    18.9%
  3. Included transparent case

    96 vote(s)
    64.9%
  4. Other case (not made by oneplus)

    18 vote(s)
    12.2%
  1. wahaz
    Honeycomb Jan 3, 2018

    wahaz , Jan 3, 2018 :
    This is nonsense I've had the original gel case from the box on from day 1. It's been over a month now as I got it a day after launch. None of the issues claimed by the post and video
     

    #41
    Damonp87, Sysop, Razzlesama and 2 others like this.
  2. dareknowak
    Froyo Jan 3, 2018

    dareknowak , Jan 3, 2018 :
    yep. haven't noticed that issue. calm
     

    #42
  3. hypergamer1231
    Froyo Jan 3, 2018

    hypergamer1231 , Jan 3, 2018 :
    links removed from the video thanks for the headsup. I have this issue and others have it too. Oneplus india considers it as physical damage hence the post and the video
     

    #43
    omi07 and Punit G like this.
  4. hypergamer1231
    Froyo Jan 3, 2018

    hypergamer1231 , Jan 3, 2018 :
    sir just because you dont have this issue doesnt mean others cant have it. Read the replies quite a few people have this issue and it should be fixed by oneplus
     

    #44
    sandypac, Suresh07 and docbabloo like this.
  5. camohan
    Marshmallow Moderator Jan 3, 2018

    camohan , Jan 3, 2018 :
    Thanks for the understanding. I would not mind if you can upload pictures so that other users can relate to the topic.
     

    #45
  6. wahaz
    Honeycomb Jan 3, 2018

    wahaz , Jan 3, 2018 :
    Quite a few... about 3 then?

    If you value your phone then look after it like others have been telling you to. If you value it very highly get it insured against accidental damage and theft etc. What you cant do is damage the phone by ignorance, upload a video in YouTube and ask OP to fix it. How to they fix ignorance? via OTA?

    Order a DBrand skin for your phone it'll cover up any user caused damaged to the metal parts of the phone.
     

    #46
  7. hypergamer1231
    Froyo Jan 3, 2018

    hypergamer1231 , Jan 3, 2018 :
    uploading the pictures sir it's just the on video its more clear and evident also i run a YouTube channel hence couldn't upload a raw video anyways thanks for the support
     

    #47
    Suresh07 likes this.
  8. hypergamer1231
    Froyo Jan 3, 2018

    hypergamer1231 , Jan 3, 2018 :
    what makes you think its ignorance. phone is 43 days old always used it with a case that came with the phone. clean the phone every Sunday. never dropped or misused it. if using a official case by device manufacturer causes paint chipping i really don't understand what level of quality control oneplus has. and hey guess what there are multiple people in this thread itself who have this issue. am glad you don't have it. good luck. peace
     

    #48
  9. hypergamer1231
    Froyo Jan 3, 2018


    #49
    Ahridok likes this.
  10. karthickarvind
    Eclair Jan 3, 2018


    #50
    hypergamer1231 likes this.
  11. NUCM_DH
    Gingerbread Jan 3, 2018

    NUCM_DH , Jan 3, 2018 :
    yes i too have it but u can try using a eraser it worked for some scratches try it
     

    #51
  12. NUCM_DH
    Gingerbread Jan 3, 2018


    #52
  13. izzykasha
    Lollipop Jan 3, 2018

    izzykasha , Jan 3, 2018 :
    I have a theory

    considering the price of the oneplus 5T in India is approx £70 cheaper than here in the UK.....

    maybe oneplus left off some features on your phone's lol

    this is a joke of course just be happy and remember it is just a phone, something you use potentially up to 8 hours a day sir is going to get marked/scratched you just try and do your best.

    enjoy the features of this bargain phone if you wanted to complain about everything you should have bought the £1000 iPhone x then I could understand
     

    #53
    deathrodamus and DHussain786 like this.
  14. NUCM_DH
    Gingerbread Jan 3, 2018

    NUCM_DH , Jan 3, 2018 :
    i think thats why they're launching sandstone white version on jan 5th
     

    #54
  15. G_Parlindungan_Suryanto_
    Donut Jan 3, 2018


    #55
  16. hypergamer1231
    Froyo Jan 3, 2018

    hypergamer1231 , Jan 3, 2018 :
    how about this. a 18 months old xiaomi redmi note 3 costs about rs9000 has a metal body and is in a silicone case but till date not a single mark ? any justifications on quality control. or would you like to see the pics of that phone?
     

    #56
    phoenixxo and Arpitjain868 like this.
  17. Deactivated User
    Jan 3, 2018


    #57
  18. wahaz
    Honeycomb Jan 3, 2018

    wahaz , Jan 3, 2018 :
    Ignorance is that you've managed to artificially damage the device within the first 45 days. And quality control seems fine if 5 devices face the issue from the hundreds of thousands manufactured. Hope youre able to find some closure through customer support and if not, try out the pretty cool skins you can get online mate.
     

    #58
  19. hypergamer1231
    Froyo Jan 3, 2018

    hypergamer1231 , Jan 3, 2018 :
    yes i hope they replace it atleast the back panel and then i ll put a skin on a new one. thanks mate. but still i would say it wasnt ignorance [e]1f609[/e]
     

    #59
    F_Kunal_Parekh_wGTg likes this.
  20. izzykasha
    Lollipop Jan 3, 2018

    izzykasha , Jan 3, 2018 :
    I don't think you can compare a different phone and case, like I posted earlier cases are not air tight.

    you must regularly take your phone out and clean both case and phone if you decide to use a case.

    this will, in most cases, keep phones looking nice.

    this post is just an excuse for people that have accidentally scratched their phones to try and get oneplus to repair them for free


    it's a disgraceful post in my opinion
     

    #60