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[MEGA THREAD] OnePlus 5T Paint Chipping Issue

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If your phone has paint chipping, are you using the official case, no case or other case?

  1. No case

    5 vote(s)
    3.5%
  2. official Oneplus case (not the one included)

    27 vote(s)
    18.8%
  3. Included transparent case

    94 vote(s)
    65.3%
  4. Other case (not made by oneplus)

    18 vote(s)
    12.5%
  1. G_Neha_Kharbanda_XtZe
    Cupcake Mar 13, 2018


  2. Sai Nitish
    Honeycomb Mar 13, 2018

    Sai Nitish , Mar 13, 2018 :
    The paint chipping issue is because of the case provided. You should keep cleaning the phone every now and then. Remove that case and get someother one.
     

  3. rohitpurohit
    Cupcake Mar 13, 2018


  4. Satya feliks
    Eclair Mar 13, 2018


  5. Waveform Modifier
    Marshmallow Mar 13, 2018


  6. aj2ashish
    Gingerbread Mar 13, 2018

    aj2ashish , Mar 13, 2018 :
    very cheap quality stuff from OnePlus. I faced the same thing in OnePlus 3t and now 1 month old OnePlus 5T..
    highly disappointed
     

  7. thorfinn
    Honeycomb Mar 13, 2018


  8. G_Viru
    Jelly Bean Mar 13, 2018


  9. P1514051546742
    Eclair Mar 13, 2018


  10. Neeraj krish
    Gingerbread Mar 13, 2018

    Neeraj krish , Mar 13, 2018 :
    I have this same issue..first they said they can't replace it..after a lot of fight they replaced it for free
     

  11. F1518803830488
    Cupcake Mar 13, 2018


  12. R1515153498526
    Cupcake Mar 13, 2018


  13. idkwhoiam322
    Nougat Mar 13, 2018


  14. camohan
    Marshmallow Moderator Mar 13, 2018

    camohan , Mar 13, 2018 :
    Thread merged.
     

  15. camohan
    Marshmallow Moderator Mar 13, 2018

    camohan , Mar 13, 2018 :
    Bangladesh is not official country for selling oneplus devices. I hope you aware.
    Unfortunately they can't support. Use dbrand or skins to hide them..
     

  16. Ashiq11985
    Cupcake Mar 13, 2018

    Ashiq11985 , Mar 13, 2018 :
    Hi.. This is Naveen from India.. I am using 1+ 5T since a month (brand new). using cover also. today I opened the case and checked at the top and bottom of the phone. I saw minor paint loss. how it could happen if it's fully covered..? or manufacturer defect??
     

  17. NeVeR_SeTTLe
    The Lab - OnePlus 6 Reviewer Mar 13, 2018

    NeVeR_SeTTLe , Mar 13, 2018 :
    You wrote you are using the case provided by OnePlus inside the box. The case is what is causing your chipping as dust and other particles get inside that case because it is loose and causes chipping.
    Please search before opening up a similar thread. There is a dedicated thread for this already: https://forums.oneplus.net/threads/mega-thread-oneplus-5t-paint-chipping-issue.713587/
     

    Ashiq11985 likes this.
  18. pablofg1978
    Spanish POC Assistant Head Moderator Mar 13, 2018

    pablofg1978 , Mar 13, 2018 :
    Thread merged
     

  19. Ashiq11985
    Cupcake Mar 13, 2018


    NeVeR_SeTTLe likes this.
  20. gaster
    Lollipop Moderator Mar 14, 2018

    gaster , Mar 14, 2018 :
    Which color of 5T are you using? I just sold my Midnight Black and bought the Lava Red. I was using always the Karbon Bumper case. I didn't had any issues with my Midnight Black. Yesterday I got in my hands the Lava Red and I tried to use for an hour the included case but I changed back to the Karbon Bumper case. I asked the CS before, if I will have any color paint issues if I use the Bumper Karbon case on the Lava Red and they told me "We verify you that you can use it safety without any issues". So I am using now again the Karbon Bumper case after I watched your thread. Thanks for the information by the way.