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[MEGA THREAD] OnePlus 5T Paint Chipping Issue

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If your phone has paint chipping, are you using the official case, no case or other case?

  1. No case

    4 vote(s)
    3.0%
  2. official Oneplus case (not the one included)

    24 vote(s)
    18.0%
  3. Included transparent case

    89 vote(s)
    66.9%
  4. Other case (not made by oneplus)

    16 vote(s)
    12.0%
  1. pawankumar110017
    Eclair Apr 1, 2018


  2. vsoni987
    Froyo Apr 1, 2018


  3. Hetul Lukhi
    Donut Apr 1, 2018

    Hetul Lukhi , Apr 1, 2018 :
    Bro. Use back skin and covered ur phone and after covered phone than use phone
     

  4. Hetul Lukhi
    Donut Apr 1, 2018

    Hetul Lukhi , Apr 1, 2018 :
    Bro. Use back skin and covered ur phone and after covered phone than use phone
     

    vsoni987 likes this.
  5. vsoni987
    Froyo Apr 1, 2018

    vsoni987 , Apr 1, 2018 :
    can I get the back cover replaced from oneplus? Can u send some links for skins for 5t?
     

  6. Hetul Lukhi
    Donut Apr 1, 2018

    Hetul Lukhi , Apr 1, 2018 :
    vsoni987

    can I get the back cover replaced from oneplus? Can u send some links for skins for 5t?



    Its not back cover issue.
    Its back paint issues.
    So if u have oneplus service center in ur city go and tell them

    I don't have one plus service center in my city so i covered my phone by back skin and then u can use any back cover

    Without any paint issue [e]1f44d[/e]
     

  7. vsoni987
    Froyo Apr 1, 2018

    vsoni987 , Apr 1, 2018 :
    ok, thank you for your help.
     

    Hetul Lukhi likes this.
  8. vsoni987
    Froyo Apr 1, 2018

    vsoni987 , Apr 1, 2018 :
    Bro what did you do to that they called you back?
    can u tell me the procedure?
     

  9. Hetul Lukhi
    Donut Apr 1, 2018

    Hetul Lukhi , Apr 1, 2018 :
    No bro i don't know
    What is procedure..... Sry. Bro
     

  10. pawankumar110017
    Eclair Apr 1, 2018

    pawankumar110017 , Apr 1, 2018 :
    Brother it will be really helpful if you can say me procedure to have back panel replacement.
     

    vsoni987 likes this.
  11. Hetul Lukhi
    Donut Apr 1, 2018

    Hetul Lukhi , Apr 1, 2018 :
    No bro.. Really i don't know.... Also. I want to. Know. What is procedure......

    Bt.. In YouTube.. There is one video to what is procedure... U also see. And. Check. This video and much more. Know about.. Procedure
     

  12. vsoni987
    Froyo Apr 1, 2018

    vsoni987 , Apr 1, 2018 :
    can u send the link please?
     

  13. Hetul Lukhi
    Donut Apr 1, 2018


    X1517396854503 and vsoni987 like this.
  14. vsoni987
    Froyo Apr 1, 2018


    X1517396854503 likes this.
  15. Imlucifer
    Gingerbread Apr 2, 2018

    Imlucifer , Apr 2, 2018 :
    Guys it will be replaced under warranty. Just visit the service center. They told me that they are replacing back panels for all such affected cases.
     

    vsoni987 likes this.
  16. vsoni987
    Froyo Apr 2, 2018

    vsoni987 , Apr 2, 2018 :
    ok but if i call customer care they say its a cosmetic problem not covered under warranty.
     

  17. Imlucifer
    Gingerbread Apr 2, 2018

    Imlucifer , Apr 2, 2018 :
    I read similar things in a post.
    I even called customer care and they were also not sure about it. They instructed me to visit the service center.
    I'll tell you the scenario under which it is being replaced.

    If you are a OP5T user and you have been using the free case which comes with the phone, you must be having the paint chipping issue. It is happening because that case it loose and which allows the dust, sand particles to go inside the case which rubs with back and chips the paint. This was explained by service center guy.
    In this scenario it will he replaced as he told me they are replacing the back panel for all facing this issue.

    So just visit the service center. They know what needs to be done.
     

  18. Qwert Luiop
    Froyo Apr 2, 2018

    Qwert Luiop , Apr 2, 2018 :
    I'm also having the same issue with the Lava Red variant but I'm in Ghana and OP doesn't have a service center here.
     

  19. pawankumar110017
    Eclair Apr 2, 2018

    pawankumar110017 , Apr 2, 2018 :
    can you say me from which state have you replaced and the center location.
     

  20. Imlucifer
    Gingerbread Apr 2, 2018

    Imlucifer , Apr 2, 2018 :
    HYDERABAD. The service center is in jubilee hills. Call customer care, they will give you the nearest service center address.