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[MEGA THREAD] OnePlus 5T Paint Chipping Issue

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If your phone has paint chipping, are you using the official case, no case or other case?

  1. No case

    4 vote(s)
    3.0%
  2. official Oneplus case (not the one included)

    24 vote(s)
    18.0%
  3. Included transparent case

    89 vote(s)
    66.9%
  4. Other case (not made by oneplus)

    16 vote(s)
    12.0%
  1. Imlucifer
    Gingerbread Apr 2, 2018

    Imlucifer , Apr 2, 2018 :
    Call customer care. They will tell you the nearest service center.
     

  2. Qwert Luiop
    Froyo Apr 2, 2018

    Qwert Luiop , Apr 2, 2018 :


    K1518466011960

    Call customer care. They will tell you the nearest service center.​


    Okay. Can you give me their number(s)? Thank you.
     
    Last edited: Apr 2, 2018

  3. Imlucifer
    Gingerbread Apr 2, 2018

    Imlucifer , Apr 2, 2018 :
    1800 102 8411
     

  4. Qwert Luiop
    Froyo Apr 2, 2018


  5. Imlucifer
    Gingerbread Apr 2, 2018

    Imlucifer , Apr 2, 2018 :
    Thats a toll free line.
     

  6. pawankumar110017
    Eclair Apr 2, 2018

    pawankumar110017 , Apr 2, 2018 :


    K1518466011960

    HYDERABAD. The service center is in jubilee hills. Call customer care, they will give you the nearest service center address.​


    i just visited service center it was so near to me and they said we have no order to replace back panel of phone with such problem but still they forward the query to head and said me to wait for 2 days and they will revert me with the same.
     

  7. Imlucifer
    Gingerbread Apr 3, 2018

    Imlucifer , Apr 3, 2018 :
    They denied me too. They didn't agree first. I was stubborn on my claim. I told them to refer one plus forum and check the number of users reporting this issue. I also told them many users have got it replaced under warranty. I told them to give me in written, that this can't be replaced. I said that I'll give to higher authority and question them on your written proof. So they happen to replace. You have to fight buddy. Fight hard. Don't let them win. The lady who sits in extreme left, approach her. She will do it. DM for more communication.
     

  8. Erlanttz
    Gingerbread Apr 3, 2018

    Erlanttz , Apr 3, 2018 :
    Did they tell you which phone case should we use in order to avoid this paint chipping issue?
     

  9. Rahif Dc
    Gingerbread Apr 3, 2018

    Rahif Dc , Apr 3, 2018 :
    I took care of my device.. Opening the case every 2 days in a week n wiping the dust
    It should keep the paint safe.
     

    Erlanttz likes this.
  10. Imlucifer
    Gingerbread Apr 3, 2018

    Imlucifer , Apr 3, 2018 :
    They told that it may happen with any case. So just take care of it. I have started using original one plus 5t case.
     

    Erlanttz likes this.
  11. prompt.ankitg
    Gingerbread Apr 3, 2018


  12. izzykasha
    Lollipop Apr 3, 2018

    izzykasha , Apr 3, 2018 :
    why did you buy a 5T and not wait for the OP6?
     

  13. prompt.ankitg
    Gingerbread Apr 3, 2018

    prompt.ankitg , Apr 3, 2018 :
    bought on 15th mar, op6 was not officially announced then.
     

  14. prompt.ankitg
    Gingerbread Apr 3, 2018

    prompt.ankitg , Apr 3, 2018 :
    and how does it matter, these guys launch one device every four five month, you cant just stay on their website and wait for the next launch every now and then.
     

    X1517396854503 likes this.
  15. izzykasha
    Lollipop Apr 3, 2018

    izzykasha , Apr 3, 2018 :
    just curious as it slikelt here in a month's time, what make you chose the OP5T I've other phones?
     

  16. G_harry_penman_rveo
    Donut Apr 3, 2018

    G_harry_penman_rveo , Apr 3, 2018 :
    Exactly the same here
     

  17. prompt.ankitg
    Gingerbread Apr 3, 2018

    prompt.ankitg , Apr 3, 2018 :
    it's a good phone, I heard it from the friends and bought it. no such deep dive. it has the speed power and basics of a flagship, hence good to go types
     

    Erlanttz likes this.
  18. Avinashi
    Donut Apr 4, 2018


  19. X1517396854503
    Honeycomb Apr 4, 2018

    X1517396854503 , Apr 4, 2018 :
    Can you post photos of your replaced back panel?
     

  20. Avinashi
    Donut Apr 4, 2018