I have the same issue. Help!
OnePlus said this is cosmetic damage,and changing back panel comes out of warranty.
View attachment 744501
That's the paint chipping issue caused by the case provided.
Paint chipping from the back casing. Have read threads about this before, most of them say it's caused by the silicone cover you get with the phone.
I have same issue and OnePlus services are saying they will not repair it as it's cosmetic problem
Ultimate chutiyapa by op. Will never buy a op again.
stop using that silicon cover it will ruin your back panel
Same here...cheap Chinese product don't last long
Put any case one the phone...the scratches are inevitable...oneplus cant help you guys. With time dust particles enter the spaces between the case and the phone and it rubs against the metal back of the phone thereby causing scratches and paint chipping. If you are really concerned about your phone and cant stop putting a case to save your life, then go for a skin. I have applied a 3M skin on my phone and YES the fone fits in a case without any trouble with the skin on. You are welcome guys...
yes perfect but the reason all are against it because not any other metallic phone cause this problem just oneplus 5t hv this issue
I guess its probably because of the oleophobic coating this phone has. I am not sure but thats what is getting faded/chipped/scratched. I was disappointed at first, but then there is nothing we can do about it. Even Oneplus will not cover it.
so no other way to remove it? other than putting on a skin,case,cover? we'll just have to live with it?
You can prevent the paint chipping. Don´t use the included free case. Buy another official case/bumper.
I have got the same issue with my phone as well
i am also facing the same issue on my oneplus 5t
which case are you using?
OnePlus TV: Imagination and Intelligence
by Pete, 2019-08-20