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[MEGA THREAD] OnePlus 5T Paint Chipping Issue

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If your phone has paint chipping, are you using the official case, no case or other case?

  1. No case

    4 vote(s)
    3.0%
  2. official Oneplus case (not the one included)

    24 vote(s)
    18.0%
  3. Included transparent case

    89 vote(s)
    66.9%
  4. Other case (not made by oneplus)

    16 vote(s)
    12.0%
  1. O1517517172667
    Cupcake Apr 12, 2018

    O1517517172667 , Apr 12, 2018 :
    i am using the original silicone case.. provided by oneplus5t..now what
     

  2. Imlucifer
    Gingerbread Apr 12, 2018

    Imlucifer , Apr 12, 2018 :
    Don't use that. Chipping is happening coz of that.
     

    Erlanttz likes this.
  3. MasterSwami
    Ice Cream Sandwich Apr 13, 2018

    MasterSwami , Apr 13, 2018 :
    same issue. pretty poor stuff by OnePlus.

    I'm not going to take pains and ask OnePlus to replace the back as it's minor chipping untill now. Having said that, expect much better quality for the cost I have paid.
     

    X1517396854503 likes this.
  4. Erlanttz
    Gingerbread Apr 13, 2018

    Erlanttz , Apr 13, 2018 :
    The quality for me is good. Te problem is the included case. Stop using It and you will not have more problems.
     

    MasterSwami likes this.
  5. B1514900966419
    Gingerbread Apr 15, 2018

    B1514900966419 , Apr 15, 2018 :
    with such a slippery surface to grip, how can we not use a case to protect the phone?, why should 1+ sell a defective case with it's phone
     

  6. W1514283393767
    Donut Apr 15, 2018


  7. iamhashimirfan
    Cupcake Apr 15, 2018


  8. B1514900966419
    Gingerbread Apr 15, 2018

    B1514900966419 , Apr 15, 2018 :
    I just ordered an new back case from amazon.in, can't let an 30k+ phone look like an 3k phone. Hoping the new one saves my hard earned money
     

  9. zer0se7en
    Honeycomb Apr 15, 2018

    zer0se7en , Apr 15, 2018 :
    Lots of users failed to understand that the chipping issue was not the 5T fault. The provided case has a dotted texture inside. That was the main culprit.

    I have my 5T since January. Stll no paint chipping. Why? because I rarely use the provided case. I always use some other cases. Right now I am using Ringke Fusion and Cocose case.
     

    Erlanttz likes this.
  10. B1514900966419
    Gingerbread Apr 16, 2018

    B1514900966419 , Apr 16, 2018 :
    if case is the only issue, then who had provided the case, was it not One plus 5T?. It's good that you don't have the chipping issue, but the paint chipping is not just in the back where the cover has got dotted texture, it's in the sides of the phone as well. Anyways, have bought a new case, got to use it for some days and see if it's really the case issue
     

    Erlanttz and iamhashimirfan like this.
  11. apoorvjoshi
    Cupcake Apr 16, 2018

    apoorvjoshi , Apr 16, 2018 :
    using 5t for a while and it's just awesome but when I recently removed back cover which was provided with it I saw paint chipping on 5t.Is there any fix for this.
     

  12. pablofg1978
    Spanish POC Assistant Head Moderator Apr 16, 2018

    pablofg1978 , Apr 16, 2018 :
    Thread merged
     

  13. zer0se7en
    Honeycomb Apr 16, 2018

    zer0se7en , Apr 16, 2018 :
    OnePlus provided the case. The case. The 5T the device itself is not the problem. You were not updated and not reading enough info about it that's why you didn't know. So just don't use it. Or if you want, just throw it away. it's free anyway.

    And yes, I have evaded this problem before I bought it. I still use the provided case sometimes. But I always make sure to remove and clean the case and the phone atleast every 3days. That way the dust and moist that would build up inside tha case on top of the dotted texture wont harm the anodized finish of the 5T.
     

  14. YasONEth
    Cupcake Apr 16, 2018


  15. Oscar_hey
    Eclair Apr 16, 2018

    Oscar_hey , Apr 16, 2018 :
    You just replied to you're own comment.
     

  16. V1513173798754
    Cupcake Apr 16, 2018


  17. B1514900966419
    Gingerbread Apr 16, 2018

    B1514900966419 , Apr 16, 2018 :
    here come the fans, even if your one plus provides a phone with a back case which already.has spots in it, these guys will say you haven't been wiping your phone regularly. If so many users have got issue with the case which is provided, these guys will say you aren't cleaning it properly. Great replies, throw it and buy a new one, anyways it was given for free by one plus
     

  18. B1514900966419
    Gingerbread Apr 16, 2018

    B1514900966419 , Apr 16, 2018 :
    if you are providing something for free when you buy a 32k + phone, it doesn't mean that you can provide a defective product which will create paint chipping issue eventually. I have used other phones as well, in which I had back cases applied, but never I had problem of paint chipping.
     

  19. imshakya
    Eclair Apr 16, 2018

    imshakya , Apr 16, 2018 :
    OnePlus is very good at pretending to be a customer centric company. Regretting buying OnePlus 5T because of this 'paint chipping' issue and awful low light photography- the oil paint effect. Front camera is highly dissatisfying. They hyped the camera like anything before the launch of the phone. They are misleading customer by paid YouTube rewiews. You need be really dumb to not understand why no reviewer mentioned this oil painting thing in their reviews of OnePlus 5T.
     

  20. V.floo
    Gingerbread Apr 16, 2018

    V.floo , Apr 16, 2018 :
    Did you guys tryed to "clear cache" to see if the problem is gone ?
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