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[MEGA THREAD] OnePlus 5T Paint Chipping Issue

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If your phone has paint chipping, are you using the official case, no case or other case?

  1. No case

    6 vote(s)
    3.9%
  2. official Oneplus case (not the one included)

    30 vote(s)
    19.7%
  3. Included transparent case

    98 vote(s)
    64.5%
  4. Other case (not made by oneplus)

    18 vote(s)
    11.8%
  1. Mayank.Arora
    Donut Apr 17, 2018


  2. Mayank.Arora
    Donut Apr 17, 2018

    Mayank.Arora , Apr 17, 2018 :
    If anyone is having paint problem with their backpanel contact customer support and tell them others are also getting it replaced for free and you want it to them provide them a screenshot of mega thread of this issue and they will replace it for free under warranty
     

    F1514054089715 likes this.
  3. C1521136742137
    Eclair Apr 17, 2018

    C1521136742137 , Apr 17, 2018 :
    Yes.. I took my 5t to a service center in Hyderabad last month. They agreed to replace my back panel but they asked me to come after 2 days since the panels were not in stock. I went there after 2 days. They examined my phone again and said that this is not paint chipping the panel has some marks due to the usage of back cover provided by oneplus. They asked me to use back cover without any case and they also assured that this marks will automatically go if u don't use any case for a month. That was really disappointing. If they did not want to change my back cover they shouldn't have given me any assurance about the replacement at the first place. Plz let me know if they replaced your back panel.
     

  4. izzykasha
    Lollipop Apr 17, 2018


  5. rogerm104
    Ice Cream Sandwich Apr 17, 2018


  6. Waveform Modifier
    Marshmallow Apr 17, 2018

    Waveform Modifier , Apr 17, 2018 :
    No... There will be someone else tomorrow or the day after.
     

  7. rogerm104
    Ice Cream Sandwich Apr 17, 2018

    rogerm104 , Apr 17, 2018 :
    and they all should read pinned posts instead of creating redundant threads.
     

  8. pablofg1978
    Head Moderator Head Moderator Apr 17, 2018

    pablofg1978 , Apr 17, 2018 :
    Thread merged
     

  9. Waveform Modifier
    Marshmallow Apr 17, 2018

    Waveform Modifier , Apr 17, 2018 :
    Well, to their credit, the paint chipping thread isn't pinned. But it is still a mega thread
     

  10. Tushar C
    Cupcake Apr 18, 2018

    Tushar C , Apr 18, 2018 :
    I have the same issue.. I have got scratches.. please tell what should I do now
     

  11. Imlucifer
    Gingerbread Apr 19, 2018

    Imlucifer , Apr 19, 2018 :
    Guys!! Visit the service center. They replaced mine for foc.
     

    YasONEth likes this.
  12. YasONEth
    Cupcake Apr 19, 2018

    YasONEth , Apr 19, 2018 :
    In how days they returned?
     

  13. Imlucifer
    Gingerbread Apr 19, 2018

    Imlucifer , Apr 19, 2018 :
    In 10 mins. They have replaced the back panel. Not the entire phone.
     

    YasONEth likes this.
  14. C1521136742137
    Eclair Apr 19, 2018

    C1521136742137 , Apr 19, 2018 :
    In which service centre did you get your back panel replaced?
     

  15. Imlucifer
    Gingerbread Apr 19, 2018

    Imlucifer , Apr 19, 2018 :
    There is only one service center in hyderabad. Its in city central mall. Got it replaced from there.
     

    YasONEth likes this.
  16. C1521136742137
    Eclair Apr 19, 2018

    C1521136742137 , Apr 19, 2018 :
    Dude even I went to Hyderabad service center. At first they agreed to replace and asked me to come after 2 days as the panels were out of stock. When i went there after 2 days they said, this is not paint chipping and they won't replace it. I feel those guys cheated me. Could you share your experience about the service center?
     

  17. Imlucifer
    Gingerbread Apr 20, 2018

    Imlucifer , Apr 20, 2018 :
    DM your number. Lets talk on phone.
     

  18. shukla433
    Froyo Apr 21, 2018

    shukla433 , Apr 21, 2018 :
    hello everyone,i have been using top varient for 5 months always with cover never dropped it and always cleaned it from time to time but the pain job is so pathetic it is chipping out on its own on the other han i have a mi 6000rs device for 8 months and gave same care to that one also and it is good as new, posting some pics u all can see, very poor quality control,SHAME ONEPLUS.
    1524283044856.jpg

    1524283044897.jpg

    1524283044928.jpg
     

  19. Avadhesh Agarwal
    Cupcake Apr 21, 2018

    Avadhesh Agarwal , Apr 21, 2018 :
    I do have the same problem. it's been only 2 months from the date of purchase I can some spots on the back of my phone.
     

    Iamsuraj98 likes this.
  20. F_Sathish_Pothu_lVMw
    Cupcake Apr 21, 2018