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[MEGA THREAD] OnePlus 5T Paint Chipping Issue

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If your phone has paint chipping, are you using the official case, no case or other case?

  1. No case

    6 vote(s)
    3.9%
  2. official Oneplus case (not the one included)

    30 vote(s)
    19.7%
  3. Included transparent case

    98 vote(s)
    64.5%
  4. Other case (not made by oneplus)

    18 vote(s)
    11.8%
  1. G_Shivanand_Ayatti_cKil
    Eclair Jul 30, 2018


  2. satyajeets03
    Eclair Jul 30, 2018


  3. Siddj38
    Froyo Jul 31, 2018

    Siddj38 , Jul 31, 2018 :
    i have a star wars edition and I've notice some marks and discolouration around the edges and fingerprint sensor, should i go to the service centre? it being a limited edition i doubt if they will have a replacement for it
     

  4. Sid_Ck
    Ice Cream Sandwich Jul 31, 2018

    Sid_Ck , Jul 31, 2018 :
    Nothing insane in that...OnePlus is doing free one-time back replacement for op5t & also giving a free sandstone cover
     

  5. Singh_swati
    Cupcake Aug 1, 2018

    Singh_swati , Aug 1, 2018 :
    I have purchased the phone in December 2017,and I have been observing the same issue of rear paint chipping.Is the service centre helpful in it and does it gets replaced?
     

  6. G_Harshil_Suthar_eufn
    Eclair Aug 3, 2018


    Rajib_Gupta and G1518077567755 like this.
  7. Prinal95
    Cupcake Aug 3, 2018

    Prinal95 , Aug 3, 2018 :
    its because of the back cover given with it , chipping is there because of dust particles
     

  8. Jason Wiltjer
    Gingerbread Aug 3, 2018


  9. Prinal95
    Cupcake Aug 3, 2018


  10. josejohns
    Cupcake Aug 3, 2018


  11. Prinal95
    Cupcake Aug 3, 2018

    Prinal95 , Aug 3, 2018 :
    nope
     

    ruder1 likes this.
  12. Karthik0195
    Donut Aug 3, 2018

    Karthik0195 , Aug 3, 2018 :


    josejohns

    I also have this same issue ? is this covered under warranty?​


    The issue is due to Metal chipping of when ruptured against other dust particles like sand or similar material. As it comes under physcial damage, it is not covered under warranty and replacing back cover costs around 5~7k INR
     

  13. Prajin mukund
    Gingerbread Aug 3, 2018


  14. debapratim8652
    Froyo Aug 3, 2018


  15. F_Kotadiya_Pratik
    Cupcake Aug 3, 2018


  16. X1521603525514
    Donut Aug 3, 2018

    X1521603525514 , Aug 3, 2018 :
    I am facing same issue . but Don't worry about that if your phone is in warranty .

    go to service center they replaced it...
    when I go last time at Delhi one plus service center they told me. they replaced the back pannal and it's take more then two hours.


    But again go and confirm by your self.
     

    G_Harshil_Suthar_eufn likes this.
  17. debapratim8652
    Froyo Aug 3, 2018


    S_U_M_A_N_T_A likes this.
  18. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Aug 3, 2018


  19. Anup Sarkar
    Froyo Aug 3, 2018

    Anup Sarkar , Aug 3, 2018 :
    Known issue and there is also a thread about this.
    But FYI,

    I had similar issue, bought OnePlus 5T in December 2017.
    Contacted OnePlus Service Center, the offered to replace the back panel free of cost as long as I was on the default 1 year warranty.

    Got it replaced just a month ago at OnePlus Service Center Sony World Signal, Bangalore, India. [e]1f64f[/e]
     

    G_Harshil_Suthar_eufn likes this.
  20. Deveshgold
    Cupcake Aug 3, 2018

    Deveshgold , Aug 3, 2018 :
    same condition on my mobile...
    Looks like the color has blown up and white has become white spot...