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[Mega Thread] Ultimate Guide for OnePlus TV 55U1

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According to you, which one is better?

  1. OnePlus TV 55U1

    57.7%
  2. OnePlus TV 55Q1

    42.3%
  1. razzor228
    OnePlus Accessory Tester Jul 7, 2020

    razzor228 , Jul 7, 2020 :
    Y Series Ultimate Guide Header.jpg

    Hello everyone,

    It has been quite an exciting last few days with all the teasers for the new OnePlus TV Series and the much-awaited launch of the New Affordable OnePlus TV Series Line-up. There was a lot of hype that was created around the TV's being more 'accessible' and, the Team has surely delivered upon it. With the launch of the new TV Series, aimed to target the budget segment, it feels like the good old days at OnePlus where you need not pay a premium price for a premium experience. The new TV series offers you a Premium Viewing experience at an affordable price. Pete had said in a recent interview, "In 2020, we aim to further enhance the OnePlus connected ecosystem experience. We look forward to offering a wider range of smart TVs that embody our burdenless technology experience, and also provide a truly seamless smart TV experience for our community at an accessible price range."

    With this recent shift in their ideology, owning a Smart TV which has exceptional picture quality and doesn't compromise on the important aspects that contribute towards the viewing experience is so much more accessible to everyone. The new TV Series starts as low as ₹12,999, which also makes it light on your pockets. A lot of community members felt that the Q1 Series was too expensive for their liking, and OnePlus should have come up with much more affordable options. This new line-up will act as a bridge between the existing premium line-up and the much more affordable options, and this will also mean that the users will have a lot to choose from depending on their preferences and budget.

    The OnePlus TV Product Team have been working quite hard to get you guys something that you will love and cherish. I had the unique opportunity to be a part of the 'OnePlus TV Product Ninja' group and contribute towards the development of the new OnePlus TV Series. It has been an experience that I will always cherish. I got to learn a lot of different and new things and also did things that I never thought I was capable of. You can learn more about our collaboration with the Product Team as part of the 'OnePlus Product Ninja' Program here.

    This thread is mainly focused towards the OnePlus TV 55U1; you can refer to this thread for more information on the much more affordable OnePlus TV Y1 Series.


    Purchase and Availability Details:

    You can check out the Amazon Product Page here.


    OnePlus Support Issues:

    In case, If you have any OnePlus TV-related issue in India, please email to onepluscare@oneplus.com or call on 1800 102 8411 (9 am - 9 pm, Mon to Sun)


    How to Upload Log:

    Please upload the log when you face this issue and share your serial number so that the OnePlus Support will check the log and find the root cause of the issue.

    How to upload the log:
    Settings< Device Preferences< Bug Report

    How to get Serial Number:

    Settings< Device Preferences< About< Status< Serial Number.​


    OnePlus TV 55U1 Photo Gallery
    71HCsyoMg-L._SL1500_.jpg 51E6zghow4L._SL1500_.jpg 61ddsc0rWDL._SL1500_.jpg 71SrAuy5gpL._SL1500_.jpg 61kejAqk6hL._SL1500_.jpg 71VmYqJ-t3L._SL1500_.jpg 71BIQkS7xkL._SL1500_.jpg 71B+pDWr38L._SL1500_.jpg 71TggMDLhJL._SL1500_.jpg 71QxOGjQRXL._SL1500_.jpg 71nNtKrr4RL._SL1500_.jpg 915M6p8YDqL._SL1500_.jpg 81pinlN8IcL._SL1500_.jpg 91WoCVYjDRL._SL1500_.jpg 91lF+L8-v-L._SL1500_.jpg

    OnePlus TV 55U1 User Manual

    General Support: https://forums.oneplus.com/forums/oneplus-tv-support/

    How To’s: https://forums.oneplus.com/forums/oneplus-tv-how-tos/

    Third-Party Development: https://forums.oneplus.com/forums/oneplus-tv-3rd-party-dev/

    Troubleshooting Guides: https://support.oneplus.com/app/answers/detail/a_id/5402/related/1

    Official FAQ's Page: https://support.oneplus.com/app/answers/detail/a_id/5324/~/oneplus-tv-55u1-troubleshooting-guide


    If you are looking for information about the OnePlus TV Q1 Series, you can check out this thread by @Venky61. He has an awesome guide which will answer all your queries.
     
    Last edited: Jul 20, 2020

    #1
  2. razzor228
    OnePlus Accessory Tester Jul 7, 2020

    razzor228 , Jul 7, 2020 :
    Specs for the OnePlus TV 55U1:
    (You can also check out detailed specs here)



    Display:
    • Screen Size - 55" (138.8cm)
    • Screen Resolution - 3840 x 2160 ~ 4K
    • Colour Gamut - DCI-P3 93%
    • Picture Enhancer - Gamma Engine
    • Enhancement - MEMC, Super Resolution, Anti-Aliasing, Noise Reduction, Dynamic Contrast, Colour Space Mapping, AI PQ
    • HDR compatibility - Dolby Vision,HDR10,HDR10+,HLG

    Sound:
    • Sound Output - 30 W
    • Speaker type - 2.0 CH
    • Speaker Configuration - 4 Units
    • Dolby Audio Format - Dolby Atmos, Dolby Audio
    • DTS Audio Format - DTS-HD

    Features:
    • Operating System - Android TV 9.0
    • Application Support - OxygenPlay, YouTube, Prime Video, Netflix, Spotify, Google Play Store, Bluetooth Stereo, File Browser, Weather, OnePlus Pictorial
    • Voice Control - Google Assistant built-in; Works with Alexa
    • Application Store - Google Play Store
    • Casting - Chromecast built-in, Miracast*, DLNA
    • Speaker Mode - Yes (Bluetooth Stereo)
    • USB Multi-media - File Browser
    • Wallpaper - OnePlus Pictorial

    Connectivity:
    • Wi-Fi Standard - 2.4 GHz/5 GHz 802.11 a/b/g/n
    • Bluetooth - 5.0
    • Ethernet Input - 1
    • Smart Phone Connect - OnePlus Connect
    • RF Connection Input - 1
    • HDMI Input - 3 (HDMI1 support ARC)
    • AV Input(Composite) - 1 (3 IN 1)
    • Digital Audio Output - 1 (OPTICAL)
    • USB Port - 2 (1 * USB2.0, 1 * USB3.0)

    Accessories:
    • Remote - RC-003A
    In the Box:
    • 1N Remote, 1N User's Manual, 1N Power Cord,
    • 1N AV in Adaptor, 1N Warranty Card,
    • 2N Stand Base, 2N Battery

    Dimension:
    • Dimensions(TV Without Stand) - 1225.5 * 51.3 * 712 mm
    • Dimensions(TV With Stand) - 1225.5 * 199.2 * 767.6 mm
    • Dimensions(Package) - 1350 * 160 * 840 mm
    • VESA Hole Pitch - 200 * 200 mm
    • Weight(TV Without Stand) - 16.64 kg
    • Weight(TV With Stand) - 16.9 kg
    • Weight(Package Gross) - 24.6 kg

    Power Supply:
    • Voltage - 100- 240 V~ 50/60 Hz
    • Power Consumption - 165 W
     
    Last edited: Jul 20, 2020

    #2
  3. razzor228
    OnePlus Accessory Tester Jul 7, 2020

    razzor228 , Jul 7, 2020 :
    Frequently Asked Questions About the OnePlus TV 55U1 / U Series -


    Screen/Display -

    1. What’s the screen size of the OnePlus TV55U1?
    • 55 inch (diagonal size is 138.8cm)

    2. What is the refresh rate of the OnePlus TV55U1?

    • 50/60 Hz native refresh rate.

    3. What is the type of screen on the OnePlus TV55U1?

    • LED-Backlit VA Panel

    4. Is it an IPS screen?

    • No, it's using VA panel. VA has more advantages over TN panels than IPS, with better colour reproduction, higher maximum brightness, and better viewing angles.

    5. What are the detailed parameters of the screen display?

    • With 4K (3840x2160) screen, the screen ratio is 16:9, 60 Hz, typical 350nit brightness.

    6. What is the PPI of OnePlus TV? Why is it much lower than the phone?
    • The PPI is 80.11. The screen size of OnePlus TV is about 10 times larger than that of mobile phones. Therefore, in the case of comparison PPI between the smaller screen with bigger screen sizes of the same resolution, the PPI will be lower in the big screen, which is normal. The OnePlus TV viewing distance is 3-5 meters (where the phone is around 50cm), so users are advised to pay attention to the panel resolution and display effect.

    7. Is it a full-screen TV?
    • Yes, it is a full-metal and bezel-less full-screen design. The screen body ratio is up to 95.5%.

    8. What is the OnePlus TV 55U1 screen colour gamut?
    • About DCI-P3 93%.

    9. What is the viewing angle of the screen?
    • The viewing angle is 178 degree.

    10. What material is the frame of OnePlus TV?
    • The U Series has a full-screen design without a front frame, and the middle frame made from Metal (Aluminium).


    Sound/Speakers -

    1. How many speakers does OnePlus TV have?
    • The OnePlus TV 55U1 has 4 sound units, which supports 30W 2.0 channel design.

    2. Does it support Dolby sound?
    • Yes, It supports Dolby Atmos and Dolby Audio.


    Features -

    1. Is OnePlus TV equipped with the Android system?
    • The OnePlus TV comes with Android P (9.0).
    2. What are the screencast options supported on the OnePlus TV 55U1?
    • The OnePlus TV 55U1 has Chromecast built-in, Miracast* and DLNA.

    3. What is Bluetooth Stereo Speaker Mode?
    • Bluetooth Stereo allows you to play music from your device, using a Bluetooth connection. You can use the TV as a Bluetooth speaker while using Bluetooth-enabled devices, such as mobile phones or tablets, to stream your favourite songs. For more detailed steps on how to use it, you can check this thread.


    Hardware

    1. What is the configuration of the chip?
    • The chipset is a powerful 64-bit quad-core processor based on the Cortex A53 architecture.

    2. Which processor does OnePlus TV 55U1 use?
    • MTK 5670

    3. What is the size of memory and flash memory?
    • 3GB RAM+16GB ROM (emmc5.1). Out of the 16GB Storage (the available space is about 8GB)



    Connectivity -

    1. How to connect to the network?
    • You can connect the TV to a network using the RJ 45 interface or using Wireless.

      You may configure the wireless network for OnePlus TV via the phone remote control and also enter the network configuration via Settings -> Network.

      You may initially choose to do it via https://www.android.com/tv/setup or use google assistant to setup Say ”Ok Google Set up my device”.

    2. Which Wi-Fi frequency bands does OnePlus TV 55U1 support?
    • OnePlus TV 55U1 supports 2.4Ghz and 5GHz dual-band Wi-Fi, 802.11 a/b/g/n protocol.

    3. What Bluetooth protocol does OnePlus TV 55U1 support?
    • OnePlus TV 55U1 supports the V2.1/3.0/4.2/5.0 BLE Bluetooth protocol.

    4. What interfaces does OnePlus TV have?
    • HDMI 2.0 x3(HDMI1 with ARC) 、Ethernet x1、 RF input x1、 USB 3.0 x1、USB 2.0 x1、Optical x1、AV in(3in1) x1

    5. How many devices can Bluetooth support?
    • Theoretically, there is no number of limitation of Bluetooth devices. But the experience is mostly affected by interference, in order to have a stable experience, I suggest not to connect more than 10 devices at the same time.

    6. Does the TV support a USB Hub?
    • Yes

    7. Does TV Support HDMI or USB or USB Type-C to VGA Adapter?
    • It depends on the adapter. It supports the HDMI/USB standard.

    8. What is the maximum size of the external drive supported by TV?

    • Maximum 1TB (officially). But as tried and tested by Venky it does support up to 2TB.

    9. Can you copy files from USB Drive to TV and TV to Pen drive?
    • Currently, it only supports READ data from external devices, not for WRITE.


    Accessories -

    1. There is no power button on the remote control, how to power off?
    • The power management feature is minor different for different remote controller. This model is packed with RC-003A, you could use the OnePlus button for power management(long press).

    2. Why is the remote control button, not working?
    • The remote supports IR or Bluetooth for controlling the TV. If your Remote is not working, you should check the status of the battery. Strongly suggest pairing your remote with your TV before using.

    3. What accessories does OnePlus TV come standard with?
    • Stand base/ remote/ AV IN adaptor and AC power cord.

    4. How long is the OnePlus TV standard power cord?
    • 1.5m

    5. What type of remote do you get with the OnePlus TV U Series?

    • The Remote is quite similar to the Remote that was bundled OnePlus TV Q1 Series. Instead of the Rechargeable Type-C Remote OnePlus has opted to go the battery-operated route. Please click on the below spoiler to have a look at the new Remote.

    oneplus-tv-u1-25.jpg oneplus-tv-u1-24.jpg oneplus-tv-u1-23.jpg oneplus-tv-u1-21.jpg
    Misc -

    1. What are the repair costs for the OnePlus TV 55U1?

    OnePlus TV 55U1 Repair Pricing.png
     
    Last edited: Jul 20, 2020

    #3
  4. razzor228
    OnePlus Accessory Tester Jul 7, 2020

    razzor228 , Jul 7, 2020 :
    Changelog/Updates -

    1. Update - 1 - Version - BOVC101RIN04S01090V1.12.1T2006210016
    Changelog:
    (Check Detailed Changelog here)

    • OnePlus Connect support for iOS devices.

    • Data Saver Plus: An enhanced version of the Data Saver feature, this will help keep a check on data usage through bandwidth control. This will also enable data usage alerts and will monitor monthly usage.

    • Kids Mode: With this we introduced parental control on apps, limited watch times, and an eye protection function to provide a more kids-friendly experience on the OnePlus TV.

    • OxygenPlay: You can now long press any poster in the OxygenPlay homepage to see a pop-up window with information; enhanced UI
     
    Last edited: Jul 12, 2020

    #4
  5. razzor228
    OnePlus Accessory Tester Jul 7, 2020

  6. razzor228
    OnePlus Accessory Tester Jul 7, 2020

    razzor228 , Jul 7, 2020 :
    Comparison

    Difference between 55U1 and 55Q1
    • New Remote
    • New Stand Base
    • Different Display Panel - QLED vs LED
    • Different Speaker Setup - 8 speaker 50W vs. 4 speaker 30W
    • Ports (1 Extra HDMI port and Type C port in Q1)
    • Thickness (12 mm in case of Q1 vs 6.5mm for 55U1)
    • Power indicating LED light (Red in case of Q1 vs White for 55U1)
    • Back Design
    For a more detailed overview of the differences between the 55U1 and the 55Q1, please check out this thread by @Venky61 .
     
    Last edited: Jul 20, 2020

    #6
  7. razzor228
    OnePlus Accessory Tester Jul 7, 2020

    razzor228 , Jul 7, 2020 :
    Reported Bugs/Issues:
    PS: The following information is just a consolidation as per the posts/conversations that happened around the forums and it cannot be taken as official information.

    • Cannot Control OnePlus TV Using Amazon Echo
      Please refer to this thread for the procedure to enable OnePlus TV Skill.
    • Cannot add an OnePlus Account
      Please refer to the following steps to grant permissions to add your OnePlus account. (credits - @surajpai524 )

      Go to Settings -> Apps
      Click See All Apps -> OnePlus TV Shared Album
      Select Permissions -> Provide Phone and Storage permissions.
     
    Last edited: Jul 20, 2020

    #7
  8. razzor228
    OnePlus Accessory Tester Jul 7, 2020

    razzor228 , Jul 7, 2020 :
    Generic FAQ's:


    1. What is Color Gamut? How does it matter?

    • Color gamut is the entire range of colors and tones achievable by an imaging system. More specifically, the portion of the color spectrum that can be reproduced when transforming from RGB colors to CMYK colors.

    2. What is Gamma Engine?
    • Gamma Engine includes a range of processing enhancements, such as super-resolution, dynamic contrast, MEMC, color space mapping, anti-aliasing, and noise reduction. Gamma Engine helps to make the videos sharper, cleaner and more fluid. Even with a video that might otherwise be of low resolution, you'll still see superior picture quality.
     
    Last edited: Jul 16, 2020

    #8
  9. razzor228
    OnePlus Accessory Tester Jul 7, 2020

    Last edited: Jul 12, 2020

    #9
    Yash Pratap Singh. and Batman360 like this.
  10. razzor228
    OnePlus Accessory Tester Jul 7, 2020


    #10
    Yash Pratap Singh. and Batman360 like this.
  11. razzor228
    OnePlus Accessory Tester Jul 7, 2020


    #11
    Yash Pratap Singh. and Batman360 like this.
  12. rickybarretto
    Gingerbread Jul 15, 2020

    Last edited: Jul 16, 2020

    #12
    Darshil_Raichura likes this.

  13. #13
  14. Venky61
    OnePlus TV Expert Community Expert Jul 17, 2020

    Venky61 , Jul 17, 2020 :
    Hi,
    There is no official information about the Panel depth, need to enquire about that from the team. My guess is 8bit + FRC but cannot confirm yet.
    The Contrast ratio is 4000:1 and It doesn't have local dimming (zones) but has a global dimming option where the whole display gets dark or bright uniformly as per the scene.
    Hope this helps.
     

    #14
  15. Darshil_Raichura , via OnePlus 5T Midnight Black , Jul 17, 2020 :
    Thanks, it was helpful.
    It would be nice to know the panel depth as only 8 bit and 8bit+FRC can make a drastic difference.
    So if confirm the same with the team then do let us know here.
     

    #15
    rickybarretto likes this.
  16. Venky61
    OnePlus TV Expert Community Expert Jul 17, 2020

    Venky61 , Jul 17, 2020 :
    Most welcome..Yes, will try to get more info on that.
     
    Last edited: Jul 17, 2020

    #16
  17. Aarav Sahni
    Ice Cream Sandwich Jul 20, 2020


    #17
  18. SRP1107
    Cupcake Jul 23, 2020


    #18
  19. indranujkar
    Froyo Jul 24, 2020

    indranujkar , Jul 24, 2020 :
    For the 55U series, just got the tv....updated all softwares. Disabled the unnecessary streaming apps that I don't need. However often times I get this error: "Application low on memory."
    Seems to be an optimisation issue despite having 3gb ram. Any suggestions?
     

    #19
  20. Venky61
    OnePlus TV Expert Community Expert Jul 25, 2020

    Venky61 , Jul 25, 2020 :
    Hey, can you share the screenshot of the error. Does it happen on particular app playback or it pops up randomly on any app?
     

    #20