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[Mega Thread] Ultimate Guide for OnePlus TV 55U1

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According to you, which one is better?

  1. OnePlus TV 55U1

    57.7%
  2. OnePlus TV 55Q1

    42.3%
  1. indranujkar
    Froyo Jul 25, 2020

    indranujkar , Jul 25, 2020 :
    Its very difficult to take a screenshot because it popsup randomly(at the bottom) for 1-2secs either on the desktop randomly or maybe when browsing through any streaming app.
     

    #21
    ronakk93 likes this.
  2. indranujkar
    Froyo Jul 25, 2020

    indranujkar , Jul 25, 2020 :
    I was thinking is there any way to wipe the cache in an android tv?
     

    #22
  3. Venky61
    OnePlus TV Expert Community Expert Jul 25, 2020

    Venky61 , Jul 25, 2020 :
    I doubt it could be due to RAM as I have been using with too many applications installed and running but never faced. Must be a bug.
    You can report the bug
    Settings< More Settings< Bug Report

    There's no way to clear cache of the TV but can clear for individual app.
    If you want, you can wipe the data by following this
     
    Last edited: Jul 25, 2020

    #23
  4. Rick Y.
    OnePlus TV Software Engineer Staff Member Jul 30, 2020

    Rick Y. , Jul 30, 2020 :
    When you face this issue next time, Please capture a video, then upload the logs and tell me what's your serial number.
    How to upload the logs: enter Settings -> More Settings -> Bug report
    How to get Serial Number: enter Settings -> More Settings -> Status -> Serial Number
     

    #24
    indranujkar and razzor228 like this.
  5. H1595862283452
    Cupcake Aug 1, 2020

    H1595862283452 , Aug 1, 2020 :
    [/QUOTE]
    Hi. I recently bought the oneplus U1, but the installation guy didn't know how to remove the hard plastic covering the 4 slots for the wall mount on the back of the TV. Do you happen to know how to get that done?
     

    #25
  6. razzor228
    OnePlus Accessory Tester Aug 1, 2020

    razzor228 , Aug 1, 2020 :

    Hi. I recently bought the oneplus U1, but the installation guy didn't know how to remove the hard plastic covering the 4 slots for the wall mount on the back of the TV. Do you happen to know how to get that done?[/QUOTE]

    I assume those are just mount covers that you can pop off using a thin piece of metal. @Venky61 can provide you with a more definitive answer here.
     

    #26
    Aarav Sahni and Venky61 like this.
  7. Venky61
    OnePlus TV Expert Community Expert Aug 1, 2020

    Venky61 , Aug 1, 2020 :
    Hi,
    I did not get it wall mounted so I can't share the exact experience, but as per my observation, they are synthetic covers that can be removed by piercing with Screwdriver through the tiny hole and pulling them out.
     

    #27
    Aarav Sahni likes this.
  8. Aarav Sahni
    Ice Cream Sandwich Aug 2, 2020

    Aarav Sahni , via OnePlus 7 Mirror Gray , Aug 2, 2020 :


    1596347003776.jpg

    The hole is located here (as shown in the picture)... it's a plastic covering and on tapping and inserting any sharp object it should come out.

    Still if you have any problem in popping it do let us all know.
    The team (@Venky61 @razzor228 ) will be happy to further assist.
     

    #28
  9. razzor228
    OnePlus Accessory Tester Aug 5, 2020

    razzor228 , Aug 5, 2020 :
    Sale Update

    OnePlus TV 55U1 will be going on sale on Amazon on 6th August, 6 PM. (Sale only for Amazon Prime members)

    You can check out the OnePlus TV Amazon Product Page here.

    You can check out the OnePlus TV 55U1 Amazon Product Page here.
     

    #29
    Aarav Sahni likes this.
  10. Alvinantoz
    Honeycomb Aug 15, 2020

    Alvinantoz , via OnePlus 7 Pro , Aug 15, 2020 :


    SRP1107

    do we need to buy wall mount stand seperately?​


    Yes you need to buy it separately, if you opt for the installation services then they will bring the wall mount. When I contacted them they are unable to provide us with original wallmount and OnePlus not providing it so the users can buy it separately.
     
    Last edited: Aug 15, 2020

    #30
    Venky61 likes this.
  11. Alvinantoz
    Honeycomb Aug 16, 2020

    Alvinantoz , via OnePlus 7 Pro , Aug 16, 2020 :
    I assume those are just mount covers that you can pop off using a thin piece of metal. @Venky61 can provide you with a more definitive answer here.[/QUOTE]I hope you already mounted your TV and I would like to know if you are able to remove the cap without damaging the TV. I am waiting for my tv to be wall mounted and I've seen some customers damaged their TV while removing the cap ( seen a review on Amazon) due to less experienced TV installation guy.
     

    #31
  12. Cjithinjoseph
    Cupcake Aug 18, 2020

    Cjithinjoseph , via OnePlus 3T , Aug 18, 2020 :
    I have ordered the TV 6 days back from your India website. It's still not shipped. No proper to reach custom care. When I finally get it in touch with them, they give standard excuses around pandemic and don't give any tentative plans around delivery. Very poor customer service from OnePlus
     

    #32
  13. Alvinantoz
    Honeycomb Sep 24, 2020


    #33
    razzor228 likes this.
  14. Venky61
    OnePlus TV Expert Community Expert Sep 24, 2020

    Venky61 , Sep 24, 2020 :
    It's always been there from the start.
     

    #34
  15. Alvinantoz
    Honeycomb Sep 24, 2020


    #35
  16. Venky61
    OnePlus TV Expert Community Expert Sep 24, 2020

    Venky61 , Sep 24, 2020 :
    Not sure... May be Multi Media Platform :p Basically means that it's for Android TV.
     

    #36
    razzor228 likes this.
  17. Gaurav Rohilla
    Lollipop Sep 26, 2020

    Gaurav Rohilla , Sep 26, 2020 :
    what location? Amazon took 1 day to deliver & install my Q1
     

    #37
  18. SRP1107
    Cupcake Sep 29, 2020

    SRP1107 , Sep 29, 2020 :
    when is the next sale date for this model(55u1)... waiting since long...unable to get hands on it!? and no updates on amazon!
     

    #38
  19. razzor228
    OnePlus Accessory Tester Sep 29, 2020

    razzor228 , Sep 29, 2020 :
    There is no mention of the sale date. You should keep an eye on the social media channels for both OnePlus and Amazon for any updates on the Sale.
     

    #39
  20. SRP1107
    Cupcake Sep 29, 2020

    SRP1107 , Sep 29, 2020 :
    keeping an eye since a long time.....32 and 43" are for open sale now ...then why not 55u1...
     

    #40