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[Mega Thread] Ultimate Guide for OnePlus TV Q1 Series

  1. O1598015513139
    Cupcake Sep 21, 2020

    O1598015513139 , Sep 21, 2020 :
    Is the new remote in stock? I signed up for a invite code, got it and checked to see the ‘add to cart’ option is grayed out. Looks like it’s not in stock. Any idea when it would come back?

    looks like my invite code has an expiry. What if it won’t come back in stock till the expiry?
     

  2. chetan6574
    Froyo Sep 22, 2020

    chetan6574 , Sep 22, 2020 :
    This is the reply I got from Oneplus support...Tell me what to do now? and how irresponsible is this,

    " Hello Chetan,

    We are sorry to hear that the coupon is expired and we regret to inform you that we would be unable to provide the new invitation code.

    Do let us know for any further clarifications required



    Regards,

    Oneplus Team ."
     

  3. Venky61
    OnePlus TV Expert Community Expert Sep 22, 2020

    Venky61 , Sep 22, 2020 :
    Share your S.No via personal message... I already forwarded couple others too for escalation.
     

  4. anucnu
    Eclair Sep 22, 2020


  5. Venky61
    OnePlus TV Expert Community Expert Sep 23, 2020

    Venky61 , Sep 23, 2020 :
    No solution right now other than contacting Eros Now CS for resolution.
     

  6. Y1597894347168
    Cupcake Sep 28, 2020

    Y1597894347168 , Sep 28, 2020 :
    hey can someone tell me if we can get the rc 003a instead of the rc 001a in box? I really don't wish to get 2 remotes even though both are free. so is there any way by which I can get the rc 003a instead of the 001a?
     

  7. Venky61
    OnePlus TV Expert Community Expert Sep 28, 2020

    Venky61 , Sep 28, 2020 :
    Hi,
    There's no way to do that... RC001a is the intended remote for the TV and it can't be changed.
     

  8. K1565502939224
    Donut Sep 29, 2020


  9. Mamba97
    Eclair Sep 30, 2020


  10. Venky61
    OnePlus TV Expert Community Expert Oct 1, 2020

    Venky61 , Oct 1, 2020 :
    You might be installing the wrong apk. Shared the one to be downloaded to you via personal message. Check it out.

    It's not mandatory and the modern devices are made to handle voltage fluctuations. But if you think you have frequent fluctuations in your location, it doesn't hurt to get one.
     

  11. Mamba97
    Eclair Oct 1, 2020

    Mamba97 , via OnePlus 7 , Oct 1, 2020 :
    @Venky61 Thanks man. I ordered my q1,got it,called the installation guy,he came and opened it to find out that the TV was damaged. Waiting for a replacement right now.
     


  12. Venky61
    OnePlus TV Expert Community Expert Dec 3, 2020

    Venky61 , Dec 3, 2020 :
    Your answer's here
     

  13. X1587028593014
    Cupcake Jan 30, 2021


  14. Venky61
    OnePlus TV Expert Community Expert Jan 31, 2021

    Venky61 , Jan 31, 2021 :
    There is no link for Software updates of the TV. What's version you are on right now?
     

  15. SwapnilV16
    Cupcake Jan 31, 2021

    SwapnilV16 , via OnePlus 7T , Jan 31, 2021 :
    One of the usb ports does not detect any pen drive or HDD. This is from day 1..does anyone else have this issue?

    Also can I use the usb c port at the top to connect usb c headphones? Does it have audio out?
     

  16. Yash Pratap Singh.
    KitKat Feb 4, 2021

    Yash Pratap Singh. , Feb 4, 2021 :
    Just a small observation, it also opens if you directly click the small TV diagram above the 'connected' text 🙂
     

    Venky61 likes this.
  17. Manirajan95
    Cupcake Feb 13, 2021



  18. Venky61 and Manirajan95 like this.
  19. Venky61
    OnePlus TV Expert Community Expert Feb 13, 2021


    Yash Pratap Singh. likes this.