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[Mega Thread] Ultimate Guide for OnePlus TV Y Series (43Y1 and 32Y1)

  1. razzor228
    Honeycomb Jul 7, 2020

    razzor228 , Jul 7, 2020 :
    Y Series Ultimate Guide Header Final Final.jpg


    Hello everyone,

    It has been quite an exciting last few days with all the teasers for the new OnePlus TV Series and the much-awaited launch of the New Affordable OnePlus TV Series Line-up. There was a lot of hype that was created around the TV's being more 'accessible' and, the Team has surely delivered upon it. With the launch of the new TV Series, aimed to target the budget segment, it feels like the good old days at OnePlus where you need not pay a premium price for a premium experience. The new TV series offers you a Premium Viewing experience at an affordable price. Pete had said in a recent interview, "In 2020, we aim to further enhance the OnePlus connected ecosystem experience. We look forward to offering a wider range of smart TVs that embody our burdenless technology experience, and also provide a truly seamless smart TV experience for our community at an accessible price range."


    With this recent shift in their ideology, owning a Smart TV which has exceptional picture quality and doesn't compromise on the important aspects that contribute towards the viewing experience is so much more accessible to everyone. The new TV Series starts as low as ₹12,999, which also makes it light on your pockets. A lot of community members felt that the Q1 Series was too expensive for their liking, and OnePlus should have come up with much more affordable options. This new line-up will act as a bridge between the existing premium line-up and the much more affordable options, and this will also mean that the users will have a lot to choose from depending on their preferences and budget.


    The OnePlus TV Product Team have been working quite hard to get you guys something that you will love and cherish. I had the unique opportunity to be a part of the 'OnePlus TV Product Ninja' group and contribute towards the development of the new OnePlus TV Series. It has been an experience that I will always cherish. I got to learn a lot of different and new things and also did things that I never thought I was capable of. You can learn more about our collaboration with the Product Team as part of the 'OnePlus Product Ninja' Program here.


    This thread is mainly focused towards the OnePlus TV 43Y1 and 32Y1; you can refer to this thread for more information on the more premium OnePlus TV 55U1 Series.


    Purchase and Availability Details:

    You can check out the OnePlus TV 43Y1 Amazon Product Page here.

    You can check out the OnePlus TV 32Y1 Amazon Product Page here.


    OnePlus Support Issues:

    In case, If you have any OnePlus TV-related issue in India, please email to onepluscare@oneplus.com or call on 1800 102 8411 (9 am - 9 pm, Mon to Sun)


    How to Upload Log:

    Please upload the log when you face this issue and share your serial number so that the OnePlus Support will check the log and find the root cause of the issue.

    How to upload the log:
    Settings< Device Preferences< Bug Report

    How to get Serial Number:

    Settings< Device Preferences< About< Status< Serial Number.​

    OnePlus TV 43Y1 360° View
    ezgif.com-optimize.gif

    OnePlus TV 43Y1 Photo Gallery

    61NQVf3rHiL._SL1500_.jpg
    61X+-mGwUXL._SL1500_.jpg 61Uunc8E8bL._SL1500_.jpg 71-8zq5RNlL._SL1500_.jpg 81tIUHv44AL._SL1500_.jpg 712MUHONaZL._SL1500_.jpg 71ifdUNXB1L._SL1428_.jpg
    91C9J2xBEQL._SL1500_.jpg 8142NFl+GcL._SL1500_.jpg 712ehqnmTrL._SL1500_.jpg
    71-2hkQ2lqL._SL1482_.jpg 91s43ntv55L._SL1500_.jpg

    OnePlus TV 32Y1 Photo Gallery

    61nSJQ2qVtL._SL1500_.jpg 61wOjRLd1kL._SL1500_.jpg 61NiYiILvWL._SL1500_.jpg 71rV31cfteL._SL1500_.jpg 71hvyocLuhL._SL1500_.jpg 71HMVO40N+L._SL1500_.jpg 81RB0-7Fy3L._SL1500_.jpg 81OzSkMdnFL._SL1500_.jpg 91yS1kA1GdL._SL1500_.jpg 81vLOmkUhgL._SL1500_.jpg 81RhUZoFGUL._SL1500_.jpg 9141erQQpqL._SL1500_.jpg


    OnePlus TV 43Y1 & 32Y1 User Manual

    General Support: https://forums.oneplus.com/forums/oneplus-tv-support/

    How To’s: https://forums.oneplus.com/forums/oneplus-tv-how-tos/

    Third-Party Development: https://forums.oneplus.com/forums/oneplus-tv-3rd-party-dev/

    Troubleshooting Guides: https://support.oneplus.com/app/answers/detail/a_id/5324/~/oneplus-tv-55u1-troubleshooting-guide

    Official FAQ's Page: https://support.oneplus.com/app/answers/detail/a_id/5312/related/1


    Monthly Updates Related to the OnePlus TV: https://forums.oneplus.com/threads/monthly-round-up-for-the-oneplus-tv-june-2020.1249125/


    If you are looking for information about the OnePlus TV Q1 Series, you can check out this thread by @Venky61. He has an awesome guide which will answer all queries.

     
    Last edited: Jul 20, 2020

    #1
  2. razzor228
    Honeycomb Jul 7, 2020

    razzor228 , Jul 7, 2020 :
    Specs for the OnePlus TV 43Y1:
    (You can also check out detailed specs here)

    Display:

    • Screen Size - 43" (108cm)
    • Screen Resolution - 1920 x 1080 ~ Full HD
    • Colour Gamut - DCI-P3 93%
    • Picture Enhancer - Gamma Engine
    • Enhancement - Anti-Aliasing, Noise Reduction, Dynamic Contrast, Colour Space Mapping
    Sound:
    • Sound Output - 20 W
    • Speaker type - 2.0 CH
    • Speaker Configuration - 2 Units
    • Dolby Audio Format - Dolby Audio
    Features:
    • Operating System - Android TV 9.0
    • Application Support - Prime Video, Netflix, YouTube, Google Play Store
    • Voice Control - Google Assistant built-in; Works with Alexa
    • Application Store - Google Play Store
    • Casting - Chromecast built-in
    • USB Multi-media - File Browser
    Connectivity:
    • Wi-Fi Standard - 2.4 GHz | 802.11 b/g/n
    • Bluetooth - 5.0
    • Ethernet Input - 1
    • Smart Phone Connect - OnePlus Connect
    • RF Connection Input - 1
    • HDMI Input - 2
    • AV Input(Composite) - 1 (RCA)
    • Digital Audio Output - 1 (OPTICAL)
    • USB Port - 2
    Accessories:
    • Remote - RC-002B
    In the Box:
    • 1N Remote, 1N User's Manual,
    • 1N Power Cord, 1N Warranty Card,
    • 2N Stand Base, 2N Battery
    Dimension:
    • Dimensions (TV Without Stand) - 957 * 72 * 564 mm
    • Dimensions (TV With Stand) - 957 * 216 * 608 mm
    • Dimensions (Package) - 1050 * 160 * 635 mm
    • VESA Hole Pitch - 200 * 200 mm
    • Weight (TV Without Stand) - 5.7kg
    • Weight (TV With Stand) - 6 kg
    • Weight (Package Gross) - 9.1 kg
    Power Supply:
    • Voltage - 100- 240 V~ 50/60 Hz
    • Power Consumption - 74 W


    Specs for the OnePlus TV 32Y1:
    (You can also check out detailed specs here)

    Display:

    • Screen Size - 32" (80cm)
    • Screen Resolution - 1366 x 768 ~ HD Ready
    • Colour Gamut - DCI-P3 93%
    • Picture Enhancer - Gamma Engine
    • Enhancement - Anti-Aliasing, Noise Reduction, Dynamic Contrast, Colour Space Mapping
    Sound:
    • Sound Output - 20 W
    • Speaker type - 2.0 CH
    • Speaker Configuration - 2 Units
    • Dolby Audio Format - Dolby Audio
    Features:
    • Operating System - Android TV 9.0
    • Application Support - Prime Video, Netflix, YouTube, Google Play Store
    • Voice Control - Google Assistant built-in; Works with Alexa
    • Application Store - Google Play Store
    • Casting - Chromecast built-in
    • USB Multi-media - File Browser
    Connectivity:
    • Wi-Fi Standard - 2.4 GHz | 802.11 b/g/n
    • Bluetooth - 5.0
    • Ethernet Input - 1
    • Smart Phone Connect - OnePlus Connect
    • RF Connection Input - 1
    • HDMI Input - 2
    • AV Input (Composite) - 1 (RCA)
    • Digital Audio Output - 1 (OPTICAL)
    • USB Port - 2
    Accessories:
    • Remote - RC-002B
    In the Box:
    • 1N Remote, 1N User's Manual,
    • 1N Power Cord, 1N Warranty Card,
    • 2N Stand Base, 2N Battery
    Dimension:
    • Dimensions (TV Without Stand) - 713 * 65 * 425 mm
    • Dimensions (TV With Stand) - 713 * 200 * 469 mm
    • Dimensions (Package) - 780 * 130 * 500 mm
    • VESA Hole Pitch - 200 * 200 mm
    • Weight (TV Without Stand) – 3.5 kg
    • Weight (TV With Stand) – 3.56 kg
    • Weight (Package Gross) – 5.31 kg
    Power Supply:
    • Voltage - 100- 240 V~ 50/60 Hz
    • Power Consumption - 55 W
     
    Last edited: Jul 20, 2020

    #2
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  3. razzor228
    Honeycomb Jul 7, 2020

    razzor228 , Jul 7, 2020 :
    Frequently Asked Questions About the OnePlus TV Y Series (43Y1 & 32Y1) -


    Screen/Display -

    1. What's the screen size of the OnePlus TV 43Y1 and 32Y1?
    • The screen size for the OnePlus TV 43Y1 is 43" (108cm) and for the 32Y1 is 32" (80cm).

    2. What is the refresh rate of the OnePlus TV55U1?
    • 50/60 Hz native refresh rate.

    3. What is the type of screen on the OnePlus TV55U1?
    • LED-Backlit VA Panel

    4. Is it an IPS screen?
    • No, it's using VA panel. VA has more advantages over TN panels than IPS, with better colour reproduction, higher maximum brightness, and better viewing angles.

    5. What are the detailed parameters of the screen display for the OnePlus TV 43Y1?
    • With a Full HD (1920x1080) screen, the screen ratio is 16:9, 60 Hz, typical 250nit brightness.

    6. What are the detailed parameters of the screen display for the OnePlus TV 32Y1?
    • With an HD Ready (1366x768) screen, the screen ratio is 16:9, 60 Hz, typical 250nit brightness.

    7. What is the PPI of OnePlus TV 43Y1?
    • The PPI is 51.23.

    8. What is the PPI of OnePlus TV 32Y1?
    • The PPI is 48.67.

    9. Is it a full-screen TV?
    • Yes, it is a full-metal and bezel-less full-screen design. The screen body ratio for the 43Y1 is up to 88.5%. The screen to body ratio for the 32Y1 is 91.4%.

    10. What is the OnePlus TV 43Y1 and 32Y1 screen colour gamut?
    • About DCI-P3 93%.

    11. What is the viewing angle of the screen?
    • The viewing angle is 178 degree.

    12. What material is the frame of OnePlus TV?
    • The Y Series has a full-screen design without a front frame, and the middle frame made from Metal (Aluminium).

    13. What is the Image Contrast Ratio on OnePlus TV 32Y1?

    • The Image Contrast Ratio is 5000:1.

    13. What is the Image Contrast Ratio on OnePlus TV 43Y1?


    • The Image Contrast Ratio is 4000:1.
    Sound/Speakers -

    1. How many speakers does OnePlus TV have?
    • The OnePlus TV 43Y1 and 32Y1 have 2 sound units, which supports 20W 2.0 channel design.

    2. Does it support Dolby sound?
    • Yes, it supports Dolby Audio with DDP (Dolby Digital Plus)


    Features -

    1. Is OnePlus TV equipped with the Android system?
    • The OnePlus TV comes with Android P (9.0).

    2. What are the screencast options supported on the OnePlus TV 43Y1 and 32Y1?
    • The OnePlus TV 43Y1 and 32Y1 have Chromecast built-in.
    3. Does it support voice control?
    • Yes, this model is built-in with Google Assistant. You can short press the microphone button and start talking. Make sure the remote is paired via Bluetooth with your TV before using.


    Hardware


    1. What is the configuration of the chip?
    • The chipset is a powerful 64-bit quad-core processor based on the Cortex A53 architecture.

    2. Which processor does OnePlus TV Y Series use?
    • MTK 6683

    3. Which Graphics coprocessor does OnePlus TV Y Series use?

    • Mali 470 Triple-Core
    5. What is the size of memory and flash memory?
    • 1GB RAM+8GB ROM (emmc5.1)


    Connectivity -

    1. How to connect to the network?
    • You can connect the TV to a network using the RJ 45 interface or using Wi-Fi.

      You may configure the wireless network for OnePlus TV via the phone remote control and also enter the network configuration via Settings -> Network.

      You may initially choose to do it via https://www.android.com/tv/setup or use google assistant to setup Say "Ok Google Set up my device".

    2. Which Wi-Fi frequency bands does OnePlus TV 43Y1 and 32Y1 support?
    • OnePlus TV 43Y1 and 32Y1 supports dual-channel 2.4Ghz Wi-Fi, 802.11b/g/n 2T2R.

    3. What Bluetooth protocol do OnePlus TV 43Y1 and 32Y1 support?
    • OnePlus TV 43Y1 and 32Y1 support the V2.1/3.0/4.2/5.0 BLE Bluetooth protocol.

    4. What interfaces does OnePlus TV 43Y1 and 32Y1 have?
    • HDMI 1.4 x2、Ethernet x1、 RF input x1、 USB 2.0 x2、Optical x1、AV in (RCA) x1.

    5. How many devices can Bluetooth support?
    • Theoretically, there is no limitation on the number of Bluetooth devices. But the experience is mostly affected by interference, to have a stable experience, it is suggested not to connect more than 10 devices at the same time.

    6. Does TV support a USB Hub?
    • Yes

    7. Does TV Support HDMI or USB or USB Type-C to VGA Adapter?
    • It depends on the adapter. It supports HDMI/USB standard.

    8. What is the maximum size of the external drive supported by TV?
    • Maximum 1TB. But as tried and tested by Venky it does support up to 2TB.

    9. Can we copy files from USB Drive to TV and TV to Pen drive?
    • Currently, it only supports READ data from external devices, not for WRITE.


    Accessories -

    1. There is no power button on the remote control, how to power off?
    • The power management feature is a bit different for different remote controller. This model is packed with RC-002B, you could use "Power button" for power management (short press to stand-by and long press for sleep/screen-off/ power-off).

    2. Why is the remote-control button not working?
    • The remote supports IR or Bluetooth for controlling the TV. If your Remote is not working, you should check the status of the battery. Strongly suggest pairing your remote with your TV before using.

    3. What accessories does OnePlus TV come standard with?
    • Stand base/ remote/ AC power cord

    4. How long is the OnePlus TV standard power cord?
    • 1.5m

    5. What type of remote do you get with the OnePlus TV Y Series?

    • The Remote is quite similar to the Netflix Remote that was available shortly after the OnePlus TV Q1 Series was launched. Please click on the below spoiler to have a look at the new Remote.

      61wOjRLd1kL._SL1500_.jpg


    Misc -

    1. What are the repair costs for the OnePlus TV 43Y1?

    OnePlus TV 43Y1 Repair Pricing.png

    2. What are the repair costs for the OnePlus TV 32Y1?

    OnePlus TV 32Y1 Repair Pricing.png
     
    Last edited: Jul 27, 2020

    #3
    Venky61, Starcommander and Batman360 like this.
  4. razzor228
    Honeycomb Jul 7, 2020

    razzor228 , Jul 7, 2020 :
    Changelog/Updates:

    1. OTA - 1

      Changelog:
      (Check Detailed Changelog here)
    • Integrated OnePlus Connect Service; you can start using the OnePlus Connect app (both Android and iOS version) to control the TV in this new system version.
     
    Last edited: Jul 20, 2020

    #4
    Venky61, Starcommander and Batman360 like this.
  5. razzor228
    Honeycomb Jul 7, 2020

  6. razzor228
    Honeycomb Jul 7, 2020

    Last edited: Jul 20, 2020

    #6
    Venky61 and Batman360 like this.
  7. razzor228
    Honeycomb Jul 7, 2020

    razzor228 , Jul 7, 2020 :
    Reported Bugs/Issues by Users on the Forum:
    PS: The following information is just a consolidation as per the posts/conversations that happened around the forums and it cannot be taken as official information.

    OnePlus TV 43Y1:



    OnePlus TV 32Y1:


    Common (Applicable for both 43Y1 and 32Y1):

    • Cannot Control OnePlus TV Using Amazon Echo
      Please refer to this thread for the procedure to enable the OnePlus TV Skill
    • Cannot add an OnePlus Account
      Please refer to the following steps to grant permissions to add your OnePlus account. (credits - @surajpai524 )

      Go to Settings -> Apps
      Click See All Apps -> OnePlus TV Shared Album
      Select Permissions -> Provide Phone and Storage permissions.
    • Type Sync not working on Connect App with Y Series.
      Temporary Solution: None
      Status: Team is working on it and will be solved with the next update. (credits: @Venky61 )
     
    Last edited: Jul 21, 2020

    #7
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  8. razzor228
    Honeycomb Jul 7, 2020

    razzor228 , Jul 7, 2020 :
    Generic FAQ's


    1. What is Color Gamut? How does it matter?

    • Color gamut is the entire range of colors and tones achievable by an imaging system. More specifically, the portion of the color spectrum that can be reproduced when transforming from RGB colors to CMYK colors.

    2. What is Gamma Engine?
    • Gamma Engine includes a range of processing enhancements, such as super-resolution, dynamic contrast, MEMC, color space mapping, anti-aliasing, and noise reduction. Gamma Engine helps to make the videos sharper, cleaner and more fluid. Even with a video that might otherwise be of low resolution, you'll still see superior picture quality.
     
    Last edited: Jul 16, 2020

    #8
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  9. razzor228
    Honeycomb Jul 7, 2020


    #9
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  10. razzor228
    Honeycomb Jul 7, 2020


    #10
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  11. razzor228
    Honeycomb Jul 7, 2020


    #11
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  12. Batman360
    Lollipop Jul 7, 2020

    Batman360 , Jul 7, 2020 :
    A very thoughtful thread!! Thanks @razzor228 for this😊 Looking forward to your reserved posts. And also congratulations once again for providing the users an amazing TV experience by being a TV Ninja🔥
    P.S. I could delete this comment if you need to reserve more of the comment section 😉
     

    #12
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  13. Akshit559
    Cupcake Jul 8, 2020


    #13
  14. razzor228
    Honeycomb Jul 8, 2020

    razzor228 , Jul 8, 2020 :
    The dates haven't been announced yet. You check this page on Amazon for more information.
     

    #14
  15. surajpai524
    Eclair Jul 11, 2020

    surajpai524 , Jul 11, 2020 :
    I tried to connect my Echo Dot to OnePlus TV Y Series 32Y1. The TV is not getting discovered.

    Things tried:-
    1. Reset TV.
    2. Reset router.
    3. Multiple OnePlus account relink to OnePlus TV Alexa skill (single OnePlus account)
    4. Multiple tries to setup Echo Dot.
    5. Disable all router security features.

    Unfortunately can't take a log for this issue.
     

    #15
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  16. Venky61
    OnePlus TV Expert Community Expert Jul 11, 2020

    Venky61 , Jul 11, 2020 :
    Hi,
    Did you enable OnePlus TV Skill on Alexa?
    Please follow this procedure
    https://forums.oneplus.com/threads/...o-family-alexa-to-control-oneplus-tv.1111692/
     

    #16
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  17. himanshuprakash2009
    Gingerbread Jul 11, 2020

    himanshuprakash2009 , Jul 11, 2020 :
    How to upload the log:
    enter Settings< More Settings< Bug Report

    I think this is not the exact path that needs to be followed in the case of 32Y1. It works for Q1 but I am unable to find this path in 32Y1. Can you please check again?
     

    #17
  18. B_Wrath
    Nougat Jul 11, 2020


    #18
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  19. V1524084304653
    Donut Jul 11, 2020


    #19
  20. G1589004132992
    Cupcake Jul 11, 2020

    G1589004132992 , Jul 11, 2020 :
    I'm too having trouble setting echo dot with alexa. I followed the procedure step by step but it just doesn't work. Alexa app can't find the oneplus tv and keeps search. Pleas help
     

    #20