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[Mega Thread] Ultimate Guide for OnePlus TV Y Series (43Y1 and 32Y1)

  1. CYBERCHEW
    Cupcake Jul 21, 2020

    CYBERCHEW , Jul 21, 2020 :
    Thanks man! I was able to login to oneplus account on TV 📺😀✌️, tried connecting alexa same problem
     

    #41
    surajpai524 likes this.
  2. t_ayush
    Donut Jul 24, 2020

    t_ayush , Jul 24, 2020 :
    I looked around a little and was able to get it to work, but it looks like it only works with Playstore/Oxygen Play.
    Anyway, here's what you'd need to do to get it working
    open keyboard settings in the TV, enable the ConnectServer keyboard
    Select ConnectServer keyboard as the default keyboard
    once it's set to default, you'd be able to use the type sync feature.
    Also, as per my experience, it worked fine only with Gboard, not with any third party keyboard. For me, it didn't work with Fleksy keyboard.
     

    #42
    Venky61 and razzor228 like this.
  3. Venky61
    OnePlus TV Expert Community Expert Jul 24, 2020

    Venky61 , Jul 24, 2020 :
    Yea.. It works only with specific apps that allow external (On-Board TV) keyboard for typing. It's the same for U and Q series too.
    Great to know that you got it worked out.
     

    #43
    razzor228 likes this.
  4. ShreyasPatil_
    Jelly Bean Jul 27, 2020


    #44
  5. ShreyasPatil_
    Jelly Bean Jul 27, 2020

    ShreyasPatil_ , via OnePlus Community App , Jul 27, 2020 :
    1595839556580.jpg

    1595839556706.jpg

    1595839556999.jpg
    This is 43 Inch variant. Is it sent with different hardware than claimed?
     

    #45
  6. ShreyasPatil_
    Jelly Bean Jul 27, 2020

    ShreyasPatil_ , via OnePlus Community App , Jul 27, 2020 :
    1595840208277.jpg

    1595840208431.jpg
    Some more screenshots from device info hw app. It's still showing 720p panel.
     

    #46
  7. Venky61
    OnePlus TV Expert Community Expert Jul 27, 2020

    Venky61 , Jul 27, 2020 :
    Hi,
    Do not worry. The Hardware Info apps on the Android TV Playstore can't read the panel info (as per my knowledge) and they always show a downgraded resolution. For Q1 and U1, it shows FHD as resolution. It most probably is the App interface resolution and not the panel's. It might be optimized as per the hardware available. I confirmed with other brand 4K TVs too and they show up as FHD only.
    The right way to confirm is by the resolution shown on any OTT platform like Youtube or Hotstar.
     

    #47
  8. ShreyasPatil_
    Jelly Bean Jul 27, 2020

    ShreyasPatil_ , via OnePlus Community App , Jul 27, 2020 :
    Well on 32inch tv too 1080p playback is supported on YouTube. Doesn't mean it has 1080 p panel.
     

    #48
  9. Venky61
    OnePlus TV Expert Community Expert Jul 27, 2020

    Venky61 , Jul 27, 2020 :
    Ahhh... That's an issue too for HD/FHD... At least for 4K, it's not the case.
    I would suggest then connecting an external device like PC/ laptop/Set Top box through HDMI that support FHD and see if they detect the same from the TV too. This will be the most accurate in your case.
     

    #49
  10. ShreyasPatil_
    Jelly Bean Jul 27, 2020

    ShreyasPatil_ , via OnePlus Community App , Jul 27, 2020 :
    What about the graphics processor? It's showing mali 470 which is included in 32 inch variant. It should be mali g51 MP3. What about that?
     

    #50
  11. Venky61
    OnePlus TV Expert Community Expert Jul 27, 2020

    Venky61 , Jul 27, 2020 :
    Nope... All the specifications of the 32 and 43 are same except the Screen resolution. You can check the same from the user manual you recieved. It's common for Y series.
    https://bit.ly/2P2WVyY
     

    #51
  12. ShreyasPatil_
    Jelly Bean Jul 27, 2020

    ShreyasPatil_ , via OnePlus Community App , Jul 27, 2020 :
    He just mentioned it here and deleted after reading your texts. Now he has edited the faq post and wrote that both have same graphics processor.
    1595852449803.jpg
     

    #52
  13. razzor228
    OnePlus Accessory Tester Jul 27, 2020

    razzor228 , Jul 27, 2020 :
    Hey, it was a mistake on my part. I have just collated information from different official sources. If you check the Amazon Product page it does show that the 43Y1 has a Mali G51 MP3 (I later clarified with @Venky61 and supposedly Amazon has made a mistake while jotting down the specs.) This discrepancy has already been escalated to the OnePlus Team.

    As for the comment being deleted. I deleted it, so that it does not cause any confusion to other users. I hope your query has been resolved.
     

    #53
    Venky61 and ShreyasPatil_ like this.
  14. ShreyasPatil_
    Jelly Bean Jul 27, 2020

    ShreyasPatil_ , via OnePlus Community App , Jul 27, 2020 :
    Oh ok.
     

    #54
  15. SreeVasthava
    Cupcake Jul 30, 2020

    SreeVasthava , via OnePlus 7 Pro , Jul 30, 2020 :
    Hi,
    I recently purchased a Oneplus 43Tv from amazon..and the installation is getting delayed again and again and now the slot is after 15 days..Can i get the tv installed from oneplus care app?..will the warranty be still intact?
     

    #55
  16. razzor228
    OnePlus Accessory Tester Jul 30, 2020

    razzor228 , Jul 30, 2020 :
    Yes, it doesn't matter if you get the TV installed via Amazon or OnePlus. The warranty will still be intact. Please contact oneplus.in/support to get further clarification on the same.
     
    Last edited: Jul 30, 2020

    #56
  17. razzor228
    OnePlus Accessory Tester Aug 2, 2020

    razzor228 , Aug 2, 2020 :
    Sale Update

    OnePlus TV 43Y1 and 32Y1 will be going on sale on Amazon on 6th August, 6 PM. (Sale only for Amazon Prime members)

    You can check out the OnePlus TV Amazon Product Page here.

    You can check out the OnePlus TV 43Y1 Amazon Product Page here.

    You can check out the OnePlus TV 32Y1 Amazon Product Page here.


    [​IMG]
     

    #57
    Venky61 likes this.
  18. Himatej Reddy
    Cupcake Aug 3, 2020

    Himatej Reddy , via OnePlus 5 , Aug 3, 2020 :
    About 10 days back I've purchased OnePlus 43y tv. I'm facing the following issues with it.

    1) Alexa: Successfully logged into OnePlus account on TV and enabled the skill from alexa app linking the same OnePlus id in my mobile. But I'm unable to discover Tv in alexa app.

    2) in-built Chromecast: Unable to cast mobile screen on tv. It will connect for 10 sec with a blank screen on tv and gets disconnected. FYI: there's no network issue and both the devices are on the same network. Tried connecting both the devices to another network as well but the issue is same.

    3) OnePlus connect app: unable to see keyboard for texting through OnePlus connect app.

    4) OnePlus shared album: cannot see "cloud sync permission" in gallery of my OnePlus 5 mobile which is necessary to be switched on for sharing an album.
     

    #58
    T1544261362653 likes this.
  19. Venky61
    OnePlus TV Expert Community Expert Aug 4, 2020

    Venky61 , Aug 4, 2020 :
    Hi,
    1. The team is working to solve this issue.

    2. Can you try the screencast from Google Home App and see if it works or not.

    3. Change the keyboard on your phone to G-Board and ConnectServer Keyboard on TV. Check if it works now.

    4. Shared Album feature is still in testing phase and available only for 7 Series users on Beta. It will be pushed to 7 and 8 series once stable. I doubt it will be made available for other series.
     

    #59
    Himatej Reddy and razzor228 like this.
  20. Himatej Reddy
    Cupcake Aug 4, 2020

    Last edited: Aug 4, 2020

    #60