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[Mega Thread] Ultimate Guide for OnePlus TV Y Series (43Y1 and 32Y1)

  1. t_ayush
    Donut Aug 15, 2020

    t_ayush , via OnePlus 8 , Aug 15, 2020 :
    Got it, how about adding the option to connect to an already paired device manually?
    for example, we have the option unpair and change name, if the option to connect is also there, then we could skip a lot of steps here.
     

    #81
  2. Venky61
    OnePlus TV Expert Community Expert Aug 15, 2020

    Venky61 , Aug 15, 2020 :
    U and Q series have the connect option. I don't know about Y series if you are using that.
     

    #82
  3. t_ayush
    Donut Aug 15, 2020

    t_ayush , via OnePlus 8 , Aug 15, 2020 :
    on Y43, Yes. So it is possible to bring the feature to the Y series as well right? is there any way we can request this?
     

    #83
  4. Venky61
    OnePlus TV Expert Community Expert Aug 15, 2020

    Venky61 , Aug 15, 2020 :
    Do a search if anyone has already created a post for the same, if not, create a new thread with [Feature Request] in the title. As the team keeps visiting the TV section, they might see it and consider if they want to.
     

    #84

  5. #85
  6. Venky61
    OnePlus TV Expert Community Expert Aug 17, 2020


    #86

  7. #87
  8. Venky61
    OnePlus TV Expert Community Expert Sep 13, 2020

    Venky61 , Sep 13, 2020 :
    Could you share a video of the issue. You can upload to Google Drive and share it here.
     

    #88
    razzor228 likes this.

  9. #89
    Venky61 likes this.
  10. Venky61
    OnePlus TV Expert Community Expert Sep 16, 2020


    #90
  11. U1598581517772
    Cupcake Sep 17, 2020

    U1598581517772 , via OnePlus 7T , Sep 17, 2020 :
    ONEPLUS TV Y1 HAS MANY ISSUE .
    AFTER ONE MONTH OF USE SCREEN IS STOPPED TO WORK .
    ON Amazon NOT GOOD RATING.
    I CAN BUY IT !
    BUT ONEPLUS IS GIVING VERY BAD QUALITY PRODUCTS TO CUSTOMERS ONWAYDAYS .
    LAST YEARS PRODUCT HAS 5OUT 0F 5 [e]1f31f[/e].
    BUT ON2020!!! VERY QUALITY LESS PRODUCTS.
    I'M A VERY BIG FAN OF ONEPLUS .I DIDN'T LIKE ANY OTHER BANDS.

    WHY ONEPLUS HAS DOING HIS... CUSTOMER TRUST WILL LOSS!!
    ONEPLUS Y1 TV IS GOOD?
     

    #91
  12. razzor228
    OnePlus Accessory Tester Sep 17, 2020

    razzor228 , Sep 17, 2020 :
    Did you try contacting the Customer Support Team?
     

    #92
  13. U1598581517772
    Cupcake Sep 17, 2020


    #93
  14. D1582744400206
    Cupcake Sep 24, 2020

    D1582744400206 , via OnePlus 7 Pro , Sep 24, 2020 :
    Hello !
    I am a happy member of oneplus.
    i purchased oneplus y series 32inch Tv but completely unhappy about this product. All my money got wasted i am getting that feeling.
    Tv is getting hang,bugs & remote is not responding etc.
    I happy with my 7pro but if you can help with my TV issue i'll be happy and even i am ready to return it. Please help
    Thank you
     

    #94
  15. Venky61
    OnePlus TV Expert Community Expert Sep 24, 2020

    Venky61 , Sep 24, 2020 :
    You may update your system with the latest OTA2 released yesterday as it improves the performance as per the team.
    PS: Do not post the same content in multiple threads. It's against the rules. Post at one relevant thread.
     

    #95

  16. #96
  17. O1596652834625
    Cupcake Mar 6, 2021

    O1596652834625 , via OnePlus Nord , Mar 6, 2021 :
    I am purchase OnePlus TV I November, Not working, am raise the complaint but no one can respond, customer service was very worst. I am suggesting don't buy OnePlus TV
     

    #97
  18. K1615124943326
    Cupcake Mar 7, 2021


    #98
  19. Venky61
    OnePlus TV Expert Community Expert Mar 10, 2021

    Venky61 , Mar 10, 2021 :
    Hey,
    Do share your complaint ID, will try to escalate the case to the team.
     

    #99
  20. vinay11singh
    Honeycomb Mar 20, 2021

    vinay11singh , Mar 20, 2021 :
    OnePlus 43-Inch Y-Series Full-HD Android TV Brief Description
    tv_y43.png
    The OnePlus 43-inch Y-Series Full-HD Android TV has been launched on 02 Jul, 2020 in India. Know detailed specifications about this TV product. The OnePlus 43-inch Y-Series Full-HD Android TV is available in India.

    OnePlus 43-inch Y-Series Full-HD Android TV (43Y1) Full Specifications

    Model 43-inch Y-Series Full-HD Android TV (43Y1)
    Price in India - ₹25,999
    Release date: 2nd July 2020
    Model Name: 43Y1
    Display Size: 43 inch
    Screen Type: LED
    Color: Black
    3D: No
    Smart TV: Yes
    Curve TV: No
    Series: Y Series
    Launch Year: 2020
    Resolution Standard: Full-HD
    Resolution (pixels): 1920x1080
    images.jpeg

    Remote control features

    Smart Remote: Yes
    Connectivity features
    Built In Wi-Fi: Yes
    Ethernet (RJ45): Yes
    1616265342789.jpg
    Audio features
    Speaker Output RMS 20W
    Smart tv features
    Supported App - Youtube Yes
    Supported App - Netflix Yes
    Supported App - Hotstar Yes
    Operating System Present: Android TV 9 Pie
    Operating System: Android
    App Store Type: Google Play Store

    Troubleshooting Guide:


    1. Remote control

    2. How to side load apps

    3. Display

    4. Wi-Fi problems

    5. Power on issue

    6. How to solve if can not find the OnePlus TV Y Series 43Y1&32Y1 when trying to cast?

    7. Freeze

    8. Reboot

    9. App crash

    10. Hanging

    11. OTA

    12. Third party APP

    13. Bluetooh

    14. Music and Videos
     
    Last edited: Mar 20, 2021

    Venky61 and Yash Pratap Singh. like this.