memory storage is showing full

  1. anand5787 Cupcake Mar 6, 2018

    anand5787, Mar 6, 2018 :
    hi, I have internal memory storage of around 60 GB. I have deleted all the apps and videos . Instead, it is still showing full memory. what should I do??


    vijeeshthayyil likes this.
  2. Paschfire Jelly Bean Mar 6, 2018

    Nick 59 likes this.
  3. G_Shashank_Venkataramana Cupcake Mar 6, 2018

    G_Shashank_Venkataramana, Mar 6, 2018 :

    yes exactly...I also have the same issue.
    I reset my phone for this purpose but still no use. kindly fix this bug. This is the screenshot of my phone after I reset everything (except photos and audio files) i.e. all apps have been erased but still it's showing such a huge occupancy.

  4. Danish_iam Gingerbread Mar 6, 2018

    Danish_iam, Mar 6, 2018 :
    go to internal storage. Find Oem_Log . delete all the data over there. it might help.

  5. pankhuri21 Froyo May 16, 2018

    pankhuri21, May 16, 2018 :
    also facing same issue.. there are hardly any apps on my device... but the memory is full.. and entire memory is used up by apps.. how is this possible? I'm not able to take any pictures after this... I don't know if this issue is related to the latest update or not... but this is seriously very frustrating..[e]1f621[/e]

  6. G_Shashank_Venkataramana Cupcake May 16, 2018

    G_Shashank_Venkataramana, May 16, 2018 :
    suggestion above by @Danish_iam works..check it out

    Danish_iam and ghostofcain like this.
  7. pankhuri21 Froyo May 16, 2018

  8. puneetvijay2003 Cupcake May 16, 2018

    puneetvijay2003, May 16, 2018 :
    go and clean your data, specially WhatsApp data from file manager.
    and, you can delete the database also. it consists of many GB data.

  9. G_Shashank_Venkataramana Cupcake May 16, 2018

    G_Shashank_Venkataramana, May 16, 2018 :
    1. Dial *#800# on the phone application. It will pop up the log_testr
    2. Tap on "oneplus logkit" and then tap on “Delete history log” and then “ok”

    Hope this helps. Let me know if you are still facing any issue!

  10. pankhuri21 Froyo May 16, 2018

  11. pankhuri21 Froyo May 16, 2018

  12. G_Shashank_Venkataramana Cupcake May 16, 2018

  13. pankhuri21 Froyo May 16, 2018

    pankhuri21, May 16, 2018 :
    I did that.. it was just 1.5gb for me.... so it hasn't helped much.. but yes.. I can atleast take pics now.. [e]1f60a[/e]

  14. pankhuri21 Froyo May 16, 2018

    pankhuri21, May 16, 2018 :
    so... I played around a little.. and got to know.. that one of the apps that I was using... was a problem... as soon as I removed it.. I have like.. 50% storage. the app is called "parallel space*. it showed that it was taking up only 48Mb.. but it was actually taking up around 25GB.. unexpected though.. but I'm at peace now.

  15. anithacp Cupcake Jul 9, 2018

    anithacp, Jul 9, 2018 :
    Hi all, I have a year old One plus 3 and I too am facing the above issue of memory full usage. I deleted all Whatsapp hidden data, deleted the history logs from log_test and also deleted the OEM logs. Still my phone is reporting 86% full. Any other suggestions???
    @pankhuri21 : Could you tell which app was causing the issue?
    Thanks in advance!

  16. leo98918 Ice Cream Sandwich Jul 9, 2018

    leo98918, Jul 9, 2018 :
    You could easily use a File Browser app (I believe one is pre-installed) and you can go through each folder and see the sizes of files, instead of asking us what to randomly delete.

    Go through your own files and see what left-behind data all those apps left after you deleted them. Check all the thumbnails from photos and videos you deleted. Check all those crappy apps you deleted that download ad-ware files. Check everything, don't use the built-in Storage setting, actually use a File Browser instead.

  17. G_Sneackers_UA_cVtx Froyo Jul 9, 2018

    moiyusuf and anithacp like this.
  18. anithacp Cupcake Jul 9, 2018

  19. W1513805504680 Froyo Jul 9, 2018

    W1513805504680, Jul 9, 2018 :
    In file manager, goto Android/data/com.oneplus.gallery/files/recyclebin

    delete all the files from that folder. Even if we delete everything from gallery, its recyclebin file is still stored there. Those unwanted files takes up so much space. So deleting the files from there will clear the spaces. Hope this will fix your issue! [e]1f60a[/e]

  20. pankhuri21 Froyo Jul 22, 2018

    pankhuri21, Jul 22, 2018 :
    I was using "parallel space".. and in the application settings, it didn't show that it was using that amount of space, but as soon as I uninstalled it... I actually got to know that how much space was it using..