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memory storage is showing full

  1. moiyusuf Cupcake Sep 7, 2018

    moiyusuf, Sep 7, 2018 :
    Thanks this solved the issue. Apparantly i had 90 gb in this recycle bin. Can't oneplus delete these files ??
     

    #21
  2. Wombo2016 Donut Sep 14, 2018

    Wombo2016, Sep 14, 2018 :
    Just for future reference you can also go to the Gallery app and clear data as long as you have backed up.
     

    #22
  3. lucans7 Cupcake Oct 30, 2018

    lucans7, Oct 30, 2018 :
    Worked for me. Doing that cleared about 30GB on my disk! Kudos!
     

    #23
  4. Katie_Rourke_Dowding Cupcake Nov 9, 2018

    Katie_Rourke_Dowding, Nov 9, 2018 :

    Nope, still have identical issue after following these steps.
     

    Attached Files:


    #24
  5. G_Sarah_Khalid_skmq Donut Nov 10, 2018

    G_Sarah_Khalid_skmq, Nov 10, 2018 :
    Hi, so I found something weird on my phone. I was trying to figure out why Others was taking up so much space, I opened DCIM and it says 10GB but when I open the folder and select all the files it says they're only 700MB or so. :/ I tried all the steps above to clear the memory but to no avail. Please help.
    1541818291591.jpg

    1541818291822.jpg
     

    #25
  6. naresh4561 Cupcake Dec 29, 2018

    naresh4561, Dec 29, 2018 :
    This helped solve the issue for me. Thanks
     

    #26
    W1513805504680 likes this.
  7. andreidre77 Cupcake Jan 6, 2019

    andreidre77, Jan 6, 2019 :
    Thanks a lot I just had a similar issue and I fixed it thanks to you.
    Cheers!
     

    #27
    W1513805504680 likes this.
  8. Neezum Eclair Jan 23, 2019 at 8:06 AM

    Neezum, Jan 23, 2019 at 8:06 AM :
    Hi guys!

    Found a fix for me. Seems like the folder in my pictures gallery for the "Deleted Files" were taking up so much of my internal memory. Try deleting all the files in your "Deleted Files" in photos and videos gallery to free up some huge amount of space.

    Cheers!
     

    #28