memory storage is showing full

  1. moiyusuf Cupcake Sep 7, 2018

    moiyusuf, Sep 7, 2018 :
    Thanks this solved the issue. Apparantly i had 90 gb in this recycle bin. Can't oneplus delete these files ??

  2. Wombo2016 Donut Sep 14, 2018

    Wombo2016, Sep 14, 2018 :
    Just for future reference you can also go to the Gallery app and clear data as long as you have backed up.

  3. lucans7 Cupcake Oct 30, 2018

    lucans7, Oct 30, 2018 :
    Worked for me. Doing that cleared about 30GB on my disk! Kudos!

  4. Katie_Rourke_Dowding Cupcake Nov 9, 2018

    Katie_Rourke_Dowding, Nov 9, 2018 :

    Nope, still have identical issue after following these steps.

    Attached Files:

  5. G_Sarah_Khalid_skmq Donut Nov 10, 2018

    G_Sarah_Khalid_skmq, Nov 10, 2018 :
    Hi, so I found something weird on my phone. I was trying to figure out why Others was taking up so much space, I opened DCIM and it says 10GB but when I open the folder and select all the files it says they're only 700MB or so. :/ I tried all the steps above to clear the memory but to no avail. Please help.


  6. naresh4561 Cupcake Dec 29, 2018

    naresh4561, Dec 29, 2018 :
    This helped solve the issue for me. Thanks

    W1513805504680 likes this.
  7. andreidre77 Cupcake Jan 6, 2019

    andreidre77, Jan 6, 2019 :
    Thanks a lot I just had a similar issue and I fixed it thanks to you.

    W1513805504680 likes this.
  8. Neezum Eclair Jan 23, 2019

    Neezum, Jan 23, 2019 :
    Hi guys!

    Found a fix for me. Seems like the folder in my pictures gallery for the "Deleted Files" were taking up so much of my internal memory. Try deleting all the files in your "Deleted Files" in photos and videos gallery to free up some huge amount of space.


  9. G_Matej_Arnold_sOqw Cupcake Jan 25, 2019

  10. ckdeena Cupcake Feb 16, 2019

    ckdeena, Feb 16, 2019 :
    If you have recently deleted you media, camera photos/ video, social media photos or videos. Then you have to go to gallery and clear the recently deleted folders. That was the issue in my case.

  11. A_Sai_Ganesh_7989 Eclair Feb 18, 2019

    A_Sai_Ganesh_7989, Feb 18, 2019 :
    now a days it's common we see it in all Android phones .. clear the logs bcoz the unwanted dumps stores in smartphone... being using Whatsapp the status logs stores more data that would be invisible in phone but.. when you connect to PC you would probably see that.. might this information help you

  12. vijeeshthayyil Cupcake Mar 26, 2019

    vijeeshthayyil, Mar 26, 2019 :
    This helps me, i found telegram using more space and its not even traced anywhere , as all files where hidden.

    G_Sneackers_UA_cVtx likes this.