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[Answered] Messages App crashing

  1. navneet1989
    Cupcake Oct 9, 2020

    navneet1989 , Oct 9, 2020 :
    everytime I'm opening Messages app, it crashes after last week upgrade
     

    #1
  2. Ananya P.
    Product Operations Specialist Staff Member Oct 9, 2020

    Stickied Post
    Ananya P. , Oct 9, 2020 :
    Hello Navneet, thank you for your feedback. For the issue resolution, you can install the new version for OnePlus Messages(Early Access) from Google Play -
    https://play.google.com/store/apps/details?id=com.oneplus.mms
    This would allow you to use all the features available in the app. We welcome your inputs, so feel free to include any other feedback on the app in your response.
     

    #3
  3. navneet1989
    Cupcake Oct 9, 2020


    #2
  4. Diojr
    Cupcake Oct 10, 2020

    Diojr , via OnePlus 8 Pro , Oct 10, 2020 :
    This is not solved. I have the latest update on my OnePlus 8 Pro and keep getting crashes everytime I open the app.

    Disaster.
     

    #4
  5. Mohammedalani
    Cupcake Oct 11, 2020

    Mohammedalani , via OnePlus 8 Pro , Oct 11, 2020 :
    Hi,
    I have the last updated version but still crashing and facing same issue?
    Best
     

    #5
  6. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Nov 19, 2020

    Ruqhaiya Taskeen , Nov 19, 2020 :
    Our developer team has worked on this and we are glad to inform you that this issue would be resolved in the upcoming build versions. In case of any queries, reach out to us and we’ll be happy to help you!

    Regards,
    Ruqhaiya Taskeen
     

    #6
  7. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Nov 19, 2020

    Ruqhaiya Taskeen , Nov 19, 2020 :
    Our developer team has worked on this and we are glad to inform you that this issue would be resolved in the upcoming build versions. In case of any queries, reach out to us and we’ll be happy to help you!

    Regards,
    Ruqhaiya Taskeen
     

    #7
  8. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Nov 19, 2020

    Ruqhaiya Taskeen , Nov 19, 2020 :
    Our developer team has worked on this and we are glad to inform you that this issue would be resolved in the upcoming build versions. In case of any queries, reach out to us and we’ll be happy to help you!

    Regards,
    Ruqhaiya Taskeen
     

    #8
  9. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Nov 19, 2020

    Ruqhaiya Taskeen , Nov 19, 2020 :
    Our developer team has worked on this and we are glad to inform you that this issue would be resolved in the upcoming build versions. In case of any queries, reach out to us and we’ll be happy to help you!

    Regards,
    Ruqhaiya Taskeen
     

    #9
  10. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Nov 19, 2020

    Ruqhaiya Taskeen , Nov 19, 2020 :
    Our developer team has worked on this and we are glad to inform you that this issue would be resolved in the upcoming build versions. In case of any queries, reach out to us and we’ll be happy to help you!

    Regards,
    Ruqhaiya Taskeen
     

    #10
  11. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Nov 19, 2020

    Ruqhaiya Taskeen , Nov 19, 2020 :
    Our developer team has worked on this and we are glad to inform you that this issue would be resolved in the upcoming build versions. In case of any queries, reach out to us and we’ll be happy to help you!

    Regards,
    Ruqhaiya Taskeen
     

    #11
  12. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Nov 19, 2020

    Ruqhaiya Taskeen , Nov 19, 2020 :
    Our developer team has worked on this and we are glad to inform you that this issue would be resolved in the upcoming build versions. In case of any queries, reach out to us and we’ll be happy to help you!

    Regards,
    Ruqhaiya Taskeen
     

    #12
  13. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Nov 19, 2020

    Ruqhaiya Taskeen , Nov 19, 2020 :
    Our developer team has worked on this and we are glad to inform you that this issue would be resolved in the upcoming build versions. In case of any queries, reach out to us and we’ll be happy to help you!

    Regards,
    Ruqhaiya Taskeen
     

    #13
  14. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Nov 20, 2020

    Ruqhaiya Taskeen , Nov 20, 2020 :
    Our developer team has worked on this and we are glad to inform you that this issue would be resolved in the upcoming build versions. In case of any queries, reach out to us and we’ll be happy to help you!

    Regards,
    Ruqhaiya Taskeen
     

    #14
  15. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Nov 20, 2020

    Ruqhaiya Taskeen , Nov 20, 2020 :
    Our developer team has worked on this and we are glad to inform you that this issue would be resolved in the upcoming build versions. In case of any queries, reach out to us and we’ll be happy to help you!

    Regards,
    Ruqhaiya Taskeen
     

    #15
  16. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Nov 20, 2020

    Ruqhaiya Taskeen , Nov 20, 2020 :
    Our developer team has worked on this and we are glad to inform you that this issue would be resolved in the upcoming build versions. In case of any queries, reach out to us and we’ll be happy to help you!

    Regards,
    Ruqhaiya Taskeen
     

    #16
  17. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Nov 20, 2020

    Ruqhaiya Taskeen , Nov 20, 2020 :
    Our developer team has worked on this and we are glad to inform you that this issue would be resolved in the upcoming build versions. In case of any queries, reach out to us and we’ll be happy to help you!

    Regards,
    Ruqhaiya Taskeen
     

    #17
  18. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Nov 20, 2020

    Ruqhaiya Taskeen , Nov 20, 2020 :
    Our developer team has worked on this and we are glad to inform you that this issue would be resolved in the upcoming build versions. In case of any queries, reach out to us and we’ll be happy to help you!

    Regards,
    Ruqhaiya Taskeen
     

    #18
  19. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Nov 20, 2020

    Ruqhaiya Taskeen , Nov 20, 2020 :
    Our developer team has worked on this and we are glad to inform you that this issue would be resolved in the upcoming build versions. In case of any queries, reach out to us and we’ll be happy to help you!

    Regards,
    Ruqhaiya Taskeen
     

    #19
  20. Ruqhaiya Taskeen
    OnePlus Bug Hunter Staff Member Nov 20, 2020

    Ruqhaiya Taskeen , Nov 20, 2020 :
    Our developer team has worked on this and we are glad to inform you that this issue would be resolved in the upcoming build versions. In case of any queries, reach out to us and we’ll be happy to help you!

    Regards,
    Ruqhaiya Taskeen
     

    #20