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Mexico, I can't connect OnePlus 6 to 4G Network (Telcel)

  1. Tr4vi5 Donut May 28, 2018

    Tr4vi5, May 28, 2018 :
    Hi guys,

    This is Daniel N from Mexico, I currently purchase a OnePlus 6, which is great! awesome smartphone, 10 out of 10.

    now when I try to connect with my local network provider (Telcel) I only get H+ instead of the regular 4G.

    I tried to change settings in order to get 4G, which was the usual signal that I got in my previous smartphone OnePlus X.

    I'm pretty sure I'm doing something wrong since with my old OnePlus X I got a really high speed signal (4G) with the same SIM card.

    Could you please help me connect my new ONE PLUS 6 to 4G/LTE network.

    Thanks for your support.
    Daniel N,

    --------

    UPDATE: 5.1.8 Fixed the Issue.
    Thanks OnePlus now I have 4G network in Mexico and US.

    1529810923589.jpg
     

    Attached Files:

    Last edited: Jun 24, 2018

    #1
  2. KoVeN Gingerbread May 28, 2018

    KoVeN, May 28, 2018 :
    hello,
    an update is coming soon to solve this problem

    Best regards,
    Alexandre
     

    #2
    danie1garcia, Risk_ILA and Tr4vi5 like this.
  3. Paschfire Jelly Bean May 28, 2018


    #3
  4. SomeSayImHandS0me Honeycomb May 28, 2018

    SomeSayImHandS0me, May 28, 2018 :

    well that sucks. i'll be in mexico on June 9- july 7 i wants my LTE. althought most likely i'll be on AT&T MX
     

    #4
    Cristeban likes this.
  5. Tr4vi5 Donut May 28, 2018

    Tr4vi5, May 28, 2018 :
    please let me know if you get LTE and who's your network provider. so far I get H+ signal. I mean I still can go on Instagram and stream music on Spotify. however I don't understand why I don't get 4G/LTE signal.

    Regards
    Daniel N,
     

    #5
  6. SomeSayImHandS0me Honeycomb May 28, 2018

    SomeSayImHandS0me, May 28, 2018 :
    everytime i am there from USA i roam on AT&T MX. i'll see if i get my LTE
     

    #6
  7. pablofg1978 Spanish POC Assistant Head Moderator May 28, 2018

    pablofg1978, May 28, 2018 :
    Where did you bought your device?
     

    #7
  8. Tr4vi5 Donut May 28, 2018

    Tr4vi5, May 28, 2018 :
    OnePlus official page

    Regards
    Daniel N,
     

    #8
    Darrell langton likes this.
  9. pablofg1978 Spanish POC Assistant Head Moderator May 28, 2018


    #9
  10. Tr4vi5 Donut May 28, 2018


    #10
  11. pablofg1978 Spanish POC Assistant Head Moderator May 28, 2018


    #11
    Tr4vi5 likes this.
  12. Tr4vi5 Donut May 28, 2018

    Tr4vi5, May 28, 2018 :
    Yup. I changed it to Mexicos network provider. just like I did with my previous OnePlus X (which works perfectly 4G/LTE)

    for some reason it only detects H+ and occasionally 3G. but that's it. no LTE, 4G signal at all.

    regards
    Daniel N,
     

    #12
  13. pablofg1978 Spanish POC Assistant Head Moderator May 28, 2018

    pablofg1978, May 28, 2018 :
    Did you tried to change your sim card ? Or maybe try another one?
     

    #13
    Tr4vi5 likes this.
  14. Tr4vi5 Donut May 28, 2018

    Tr4vi5, May 28, 2018 :
    I will try that. Will keep you updated with results.

    regards
    Daniel N,
     

    #14
    pablofg1978 likes this.
  15. Hyper243 Cupcake May 29, 2018

    Hyper243, May 29, 2018 :
    Hola Tr4vi5 yo tambien soy de mexico y tengo el mismo problema, lo compre en la pagina oficial de usa y solo me funciona en H+ con chip de telcel, el problema es que esta vez parece que no es una version internacional, esta version es la A6003 y segun la (A6000) si es la internacional... yo estoy pensando en regresarlo y tu?
     

    #15
    Sal6078, Tr4vi5 and Vicmaniaco like this.
  16. KoVeN Gingerbread May 29, 2018

    KoVeN, May 29, 2018 :
    try sim in slot2 then reset apn setting.
    As said before, thie is a.bugged that Ill be fixed in next update. We are waiting already several days for it
     

    #16
    franciscobeu and Tr4vi5 like this.
  17. danie1garcia Eclair Jun 2, 2018

    danie1garcia, Jun 2, 2018 :
    Hi
    Same issue here in my case I'm on AT&T Mexico. Please let us know if this issue gets solved

    Daniel G
     

    #17
    Vicmaniaco likes this.
  18. coso182 Donut Jun 3, 2018

    coso182, Jun 3, 2018 :
    No lo regreses, de acuerdo a este post de xda

    https://forum.xda-developers.com/oneplus-6/help/a6000-a6003-t3794618

    El modelo A6003 es para usa y eu, y el A6000 es de India y China me parece... De donde sacaste la información del modelo? Quisiera corroborar que lo que dicen en xda es verdad
     

    #18
    X1528310014255 and Tr4vi5 like this.
  19. Hyper243 Cupcake Jun 3, 2018

    Hyper243, Jun 3, 2018 :


    coso182

    No lo regreses, de acuerdo a este post de xda

    https://forum.xda-developers.com/oneplus-6/help/a6000-a6003-t3794618

    El modelo A6003 es para usa y eu, y el A6000 es de India y China me parece... De donde sacaste la información del modelo? Quisiera corroborar que lo que dicen en xda es verdad​


    Ya lo confirme segun este tiene todas las bandas del A6000 mas aparte otras de compañias nuevas de usa... entonces se supone que el A6003 es mas completo, esto porque hice la comparacion de bandas con la version de la web de gearbest de china...

    Saludos
     

    #19
    Tr4vi5 and coso182 like this.
  20. coso182 Donut Jun 3, 2018

    coso182, Jun 3, 2018 :


    Hyper243

    Ya lo confirme segun este tiene todas las bandas del A6000 mas aparte otras de compañias nuevas de usa... entonces se supone que este es mas completo, esto porque hice la comparacion de bandas con la version de la web de gearbest de china...

    Saludos​


    Si ya lo confirme tambien, en el menú *#*#4636#*#* puedes ver todas las bandas disponibles, mira el screenshot, lo que nos pasa a nosotros con Lte probablemente es un bug
    1528006121931.jpg
     

    #20
    Tr4vi5 likes this.