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Mic doesn't work during calls!

  1. Ambasador
    Cupcake Dec 18, 2014

    Ambasador , Dec 18, 2014 :
    Hi guys,

    Today I found out that my mic stopped working during phone calls. It only works when I turn on the speaker, so the mic is not dead. How could I fix this problem? Thank you in advance. This is a really annoying issue.... :mad:

    I've tried to fix this issue by:
    switching it off and on again;
    doing a factory reset.

    UPDATE: problem solved by the OP support
     
    Last edited: Oct 2, 2015

    #1
  2. GeertBerkers
    Lollipop Dec 18, 2014

    GeertBerkers , Dec 18, 2014 :
    Let me guess:

    - It works when using speaker
    - It works when using a headset

    Friend of mine has the same problem. No solution found yet
     

    #2
  3. Ambasador
    Cupcake Dec 18, 2014

    Ambasador , Dec 18, 2014 :
    Yes! It was working properly yesterday....
     

    #3
  4. GeertBerkers
    Lollipop Dec 18, 2014

    GeertBerkers , Dec 18, 2014 :
    Unfortunately not. :(

    Friend of mine bought it from a scalper.
    Did you buy the original OnePlus? Probably you need to make a RMA ticket for a replacement :(
     

    #4
  5. shiven077us
    Cupcake Dec 18, 2014

    shiven077us , Dec 18, 2014 :
    So I had same problem they responded to my ticket and try to fix it remotely. But that did not work. So they made me ship my phone back to hong kong promising they will send me replacement. They have received the phone 4 days ago but I still haven't heard anything back and they have stop replying to my email now.

    So I am without a phone now and not sure if I am gonna get my "faulty" phone back or not. So DISAPPOINTED!!
     

    #5
  6. Ambasador
    Cupcake Dec 18, 2014

    Ambasador , Dec 18, 2014 :
    Yes, I've bought it with an invite. Just made it but it can take up to 10 days for them to responde...
     

    #6
  7. oneplusinvite-92
    Cupcake Dec 18, 2014

    oneplusinvite-92 , Dec 18, 2014 :
    Boy that sucks. Not much of a phone if you cant use mic. Do you know, but I imagine it would, work using bluetooth headset? If the problem is with mic it probably would have.
     

    #7
  8. Ambasador
    Cupcake Dec 18, 2014

    Ambasador , Dec 18, 2014 :
    Everything else works (when I use speakers, headsets, voice recording and etc.)
     

    #8
  9. brianisdd
    Cupcake Dec 23, 2014

    brianisdd , Dec 23, 2014 :
    Same issue for me. Tried factory resetting/Tried clearing the cache partition and nothing
     

    #9
  10. sonyisda1
    Cupcake Jan 27, 2015

    sonyisda1 , Jan 27, 2015 :
    This started happening for me too. Has there been any fix? Is it a hardware/software problem?
     

    #10
  11. frankieg
    Honeycomb Jan 27, 2015

    frankieg , Jan 27, 2015 :
    It's hardware problem, but the next software update will fix that.
     

    #11
  12. romanlol
    Gingerbread Mar 11, 2015

    romanlol , Mar 11, 2015 :
    Same issue here ! Today it stopped working, but it works with speaker on. No solutions ?
     

    #12
  13. nayemzayed
    Eclair Mar 29, 2015


    #13
  14. nayemzayed
    Eclair Mar 29, 2015


    #14
  15. risky1301
    Lollipop Mar 29, 2015

    risky1301 , Mar 29, 2015 :
    You may need a new daughterboard, this houses the mic with it. You may be able to find one on swappa.com/boneyard.
     

    #15
  16. monawer
    Cupcake Apr 3, 2015


    #16
  17. pranshuag14
    Cupcake Apr 27, 2015

    pranshuag14 , Apr 27, 2015 :
    From India, I own OnePlus One 64GB variant and have Same Issue here, can someone please guide me to the solution?
    Any help would be appreciated!
     

    #17
  18. prakashkaran
    Cupcake May 5, 2015

    prakashkaran , May 5, 2015 :
    Ever since i bought Oneplus one i really got fed up of this issue , not able to use headset during calls . i thought Lollypop update would fix this but still no help but finally i figured it out myself . i just disabled the TTY mod and my MIC was working fine during calls and i did the same in my friends OPO too it worked fine in his too. Follow this post if you have same issue like me

    http://www.techychennai.com/how-to-fix-your-oneplus-one-mic-issue-in-just-4-steps/

    Hope it helps you too guys !!
     

    #18
  19. camohan
    Marshmallow Moderator May 5, 2015

    camohan , May 5, 2015 :
    This thread is dated backed to Dec 2014
     

    #19
  20. cgaurav20
    Donut May 5, 2015


    #20
    cedric_yog likes this.