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Mic is not working in one plus wireless z via OnePlus 7

  1. Amitbhatt0
    Eclair May 19, 2020

    Amitbhatt0 , via OnePlus 7 , May 19, 2020 :
    Hi,
    I have recently purchased one plus wireless z and I am unable to use his mic while playing pubg, what's app calling and Facebook calling even I am not able to record my voice using wireless bluetooth z. I am a one plus 7 user . Anyone is also facing this issue ? There is any fix or I should return this product?
     

    #1
  2. G1577379566008
    Cupcake May 26, 2020

    G1577379566008 , May 26, 2020 :
    Same issue I am facing.
    Not able to do calls from Headphones.
    Checked that microphone is working or not... It is working... It is usable when we disable the option of Phone Calls from Bluetooth device settings.
    But once we enable that option then Microphone ia not working.
     

    #2
  3. irshad_ahamed
    Cupcake Jun 1, 2020

    irshad_ahamed , Jun 1, 2020 :
    Same issue for me ..and pubg also mic is not working
     

    #3
  4. Karan.Trehan
    Donut Jun 5, 2020


    #4
  5. abandonedBoss
    Cupcake Jun 12, 2020


    #5
  6. Harsha Vardhan B
    Cupcake Jun 12, 2020

    Harsha Vardhan B , Jun 12, 2020 :
    I am using wireless z with one plus 7 mobile. I am able to use/speak through the earphone mic while I am playing online games but when it comes to voice call/WhatsApp call/ any other calls the earphone mic is not working. The caller is unable to hear my voice, then I am switching it to mobile phone mic then the caller can hear me clearly. This is the issue with the OnePlus wireless Z earphones.
     

    #6
  7. D1591648853416
    Cupcake Jun 13, 2020


    #7
  8. MukuSir
    Donut Jun 20, 2020

    MukuSir , Jun 20, 2020 :
    Same issue I reported to the community they asked for my logs but no concrete reply it has been 3 days
     

    #8
    Amitbhatt0 likes this.
  9. amrendraky
    Cupcake Jun 23, 2020

    amrendraky , Jun 23, 2020 :
    Mine Bullet wireless z mic stopped working after the end of replacement period And there is no any specific number to contact for service. Can anyone help?
     

    #9
    bristle and Amitbhatt0 like this.
  10. Prabhjeet_Kaur
    Cupcake Jun 24, 2020

    Prabhjeet_Kaur , Jun 24, 2020 :
     

    #10
    Amitbhatt0 likes this.
  11. K1593025251140
    Cupcake Jun 25, 2020

    K1593025251140 , Jun 25, 2020 :
    // Same problem on my side ;'( //
     

    #11
    Amitbhatt0 likes this.
  12. vaibhav_fegade
    Cupcake Jun 26, 2020


    #12
    Amitbhatt0 likes this.
  13. Nazmul Azad
    Cupcake Jun 30, 2020


    #13
  14. arunpanackan
    Cupcake Jun 30, 2020

    arunpanackan , Jun 30, 2020 :
    iam also facing the same issue
     

    #14
    Amitbhatt0 likes this.
  15. Amitbhatt0
    Eclair Jun 30, 2020


    #15
  16. MukuSir , via OnePlus 7 Mirror Gray , Jul 2, 2020 :
    It has been 3 weeks for me no bloody reply. I regret buying these earphones.
     

    #16
  17. Amitbhatt0
    Eclair Jul 2, 2020

    Amitbhatt0 , via OnePlus 7 , Jul 2, 2020 :
    It has been 1month 13 days for me no one reply to this post. Return the product and buy some other wireless headset.
     

    #17
  18. MukuSir , via OnePlus 7 Mirror Gray , Jul 2, 2020 :
    I bought it from op store i don't think they will give me my money back. They will only replace it. But it seems to be a software issue to me. I'll wait a few days for a concrete reply then most probably return it.
     

    #18
  19. G_William_Marks_yqWI
    Donut Jul 2, 2020


    #19
  20. Caomhin
    Marshmallow Jul 2, 2020

    Caomhin , via OnePlus 6T , Jul 2, 2020 :
    contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for contact and online chat details.

    https://www.oneplus.com/support
     

    #20