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Mic is not working in one plus wireless z


  1. #21
  2. Caomhin
    Lollipop Jul 2, 2020

    Caomhin , via OnePlus 6T , Jul 2, 2020 :
    As its only users here in the forum, there is little to do other than contact OnePlus directly.

    I'd suggest trying the Chat option again, see if they can move things along.
     

    #22
  3. MukuSir , via OnePlus 7 Mirror Gray , Jul 2, 2020 :
    I mailed them, tweeted, raised my voice in forum and in feedback, also i whatsapp msged them and called them.
    NO BLOODY REPLY.
    THIS IS WHAT WE HAVE COME DOWN TO.
     

    #23
  4. Caomhin
    Lollipop Jul 2, 2020

    Caomhin , via OnePlus 6T , Jul 2, 2020 :
    I can only suggest jeep doing it until you get a reply, persistence is the key.
     

    #24
    G_William_Marks_yqWI likes this.
  5. G_William_Marks_yqWI
    Donut Jul 2, 2020

    G_William_Marks_yqWI , Jul 2, 2020 :
    Spoke and have been given a replacement. Apparently they are aware and hardware issue affecting first batches. Newer batches produced to overcome this issue.
     

    #25
    Caomhin likes this.
  6. G_William_Marks_yqWI
    Donut Jul 2, 2020


    #26
    Caomhin likes this.
  7. Amitbhatt0
    Eclair Jul 3, 2020

    Amitbhatt0 , via OnePlus 7 , Jul 3, 2020 :
    You are saying that this issue has been fixed in new batch?
     

    #27
  8. G_William_Marks_yqWI
    Donut Jul 3, 2020

    G_William_Marks_yqWI , Jul 3, 2020 :
    apparently so. although I don't understand why they suddenly stopped working. to me it sounds like a software issue, but who knows?
     

    #28
    MukuSir likes this.
  9. Amitbhatt0
    Eclair Jul 3, 2020

    Amitbhatt0 , via OnePlus 7 , Jul 3, 2020 :
    Are you facing any latency issue while playing game with wifi?
     

    #29
  10. G_William_Marks_yqWI
    Donut Jul 3, 2020


    #30

  11. #31
  12. G_William_Marks_yqWI
    Donut Jul 6, 2020

    G_William_Marks_yqWI , Jul 6, 2020 :
    replacement came, identical in every way to the faulty pair, except there is different cut out on new headphones with no "never settle" (see pic) and there was no sellotape on new headphones, they work fine. on faulty pair, if you disabled voice calls under Bluetooth settings you can use mic for everything apart voice and WhatsApp calls for me.
    1594036247734.jpg
     

    #32
  13. Proshun1000
    Cupcake Jul 9, 2020

    Proshun1000 , Jul 9, 2020 :
    I bought Oneplus bullets wireless z yesterday
    and the earphone mic is not working in my oneplus 6 device while the internal mic of my phone works as always.
    During phone call or recording, the earphone mic is not working at all.

    Is there any solution?
     

    #33
  14. Caomhin
    Lollipop Jul 9, 2020

    Caomhin , via OnePlus 6T , Jul 9, 2020 :
    Report the issue directly to OnePlus Developers as a Bug report.

    https://forums.oneplus.com/threads/...uct-suggestions-on-oneplus-community.1002970/

    And also contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for contact and online chat details.

    https://www.oneplus.com/support
     

    #34
  15. Amitbhatt0
    Eclair Jul 9, 2020

    Amitbhatt0 , via OnePlus 7 , Jul 9, 2020 :
    There is no solution yet...Even customer care is not bother about our issue.
    1594293104774.jpg
     

    #35
  16. D1594707030838
    Cupcake Jul 14, 2020

    D1594707030838 , Jul 14, 2020 :
    Same issue here. Mic is not working.
    I'm from India, Kerala and I've no clue how to get a replacement/repair. Somebody please help.
     

    #36
    R1590728762395 likes this.
  17. Amitbhatt0
    Eclair Jul 16, 2020

    Amitbhatt0 , via OnePlus 7 , Jul 16, 2020 :
    You have purchased from which site Amazon or official?
     

    #37
  18. Z1591188468470
    Cupcake Jul 16, 2020

    Z1591188468470 , Jul 16, 2020 :
    facing the same issue buddy. With Oneplus wireless Z as well is Oppo Enco M31. Just yesterday i got Sensheiser 150BT...so as of now those are the only ones working. All these have been tried on OP 7T.
     

    #38
  19. Caomhin
    Lollipop Jul 16, 2020

    Caomhin , via OnePlus 6T , Jul 16, 2020 :
    Report the issue directly to OnePlus Developers as a Bug report.

    https://forums.oneplus.com/threads/...uct-suggestions-on-oneplus-community.1002970/

    And also contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for contact and online chat details.

    https://www.oneplus.com/support
     

    #39
  20. hardik4560
    Cupcake Jul 16, 2020

    hardik4560 , Jul 16, 2020 :
    I have the same issue. bought the ear phone from Amazon and after 20 days the mic has stopped working. The volume buttons are working fine.
     

    #40