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Mic is not working in one plus wireless z

  1. Caomhin
    9 Series Expert, Participator of the Year Community Expert Jul 16, 2020

    Caomhin , via OnePlus 6T , Jul 16, 2020 :
    Again contact OnePlus support as per post above yours.
     

    #41
    hardik4560 likes this.
  2. Amitbhatt1
    Eclair Jul 17, 2020


    #42
  3. Caomhin
    9 Series Expert, Participator of the Year Community Expert Jul 17, 2020

    Caomhin , via OnePlus 6T , Jul 17, 2020 :
    Online chat should be working, many on here have used that with no issue. It is available between certain times as stated on the Web link above.
     

    #43
    Amitbhatt0 likes this.
  4. B1578417196600
    Cupcake Jul 19, 2020

    B1578417196600 , Jul 19, 2020 :
    Even I am facing the same issue, the one plus Bullet wireless Z headphones mic doesn't work while playing pub g or doing a video calls. Anyone have solution to this ?
     

    #44
  5. J1595188032830
    Cupcake Jul 19, 2020

    J1595188032830 , Jul 19, 2020 :
    I am facing same issue....
    when I play pubg my microphone voice gets down after sometime automatically....
    but while calling I am not facing any problem....
     

    #45
  6. Caomhin
    9 Series Expert, Participator of the Year Community Expert Jul 19, 2020

    Caomhin , via OnePlus 6T , Jul 19, 2020 :
    And the same possible solutions apply. Contact OnePlus support directly as per the links given in the readable posts above
     

    #46
  7. D1595410954080
    Cupcake Jul 22, 2020


    #47
  8. U1591076150562 , via OnePlus Community App , Jul 25, 2020 :
    I am using wireless z with Realme XT mobile. I am able to use/speak through the earphone mic while I am playing online games but when it comes to voice call/WhatsApp call/ any other calls the earphone mic is not working. The caller is unable to hear my voice, then I am switching it to mobile phone mic then the caller can hear me clearly. This is the issue with the OnePlus wireless Z earphones. Even i have call recordings to prove this. Plz refund my money.
     

    #48
  9. U1584471198832
    Cupcake Jul 28, 2020

    U1584471198832 , Jul 28, 2020 :
    I am also experiencing same
     

    #49
  10. Amitbhatt1
    Eclair Jul 28, 2020

    Amitbhatt1 , via OnePlus 7 , Jul 28, 2020 :
    Report the issue directly to OnePlus Developers as a Bug report.

    https://forums.oneplus.com/threads/...uct-suggestions-on-oneplus-community.1002970/

    And also contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for contact and online chat details.

    https://www.oneplus.com/support
     

    #50
  11. Amitbhatt1
    Eclair Jul 28, 2020


    #51
  12. chhetri
    Cupcake Jul 29, 2020

    chhetri , Jul 29, 2020 :
    All the paid Youtube reviewers made me buy this product. Shame on all of them for not sharing the issue during the review. Shame!
     

    #52
    Amitbhatt0 likes this.
  13. Ankitgtx1997
    Cupcake Aug 5, 2020

    Ankitgtx1997 , Aug 5, 2020 :
    I have a fix for this mic issue
     

    #53
  14. bsahani26
    Cupcake Aug 5, 2020

    bsahani26 , Aug 5, 2020 :

    I have also purchased Oneplus bullet z ear phones, but mic is not working while call.


    can you please tell me, how you fixed this?

    thanks
     

    #54
  15. Amitbhatt1
    Eclair Aug 5, 2020


    #55
  16. Priyanka_Modak
    Cupcake Aug 9, 2020

    Priyanka_Modak , Aug 9, 2020 :
    Same issue with my bullet z too, the mic is not working on any calls, however call is working on phone. Raised a helpline ticket but no response from them.. I am using one plus 7 pro.. I seriously regret buying the headphones now.. the contact centre also never picks up any calls... Any idea how can I return them and get a decent earphones...
     

    #56
  17. Ramyadeep Dey
    Cupcake Aug 15, 2020


    #57
  18. G1597569396901
    Cupcake Aug 16, 2020

    G1597569396901 , Aug 16, 2020 :
    Mine Bullet wireless z mic stopped working after the end of replacement period And there is no any specific number to contact for service. Can anyone help?
     

    #58
  19. Caomhin
    9 Series Expert, Participator of the Year Community Expert Aug 16, 2020

    Caomhin , via OnePlus 6T , Aug 16, 2020 :
    If you have already tried the suggestion posted throughout this thread then contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for contact and online chat details.

    https://www.oneplus.com/support
     

    #59
    zayn_ys likes this.
  20. Z1598188593944
    Cupcake Aug 27, 2020

    Z1598188593944 , Aug 27, 2020 :
    I am also facing this issue. I have trying to call the customer care hoping to connect with any executive possible.
    Does anyone know how can i return this?
     

    #60