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Mic problem

  1. L1539341357774
    Cupcake Aug 2, 2019

    L1539341357774 , Aug 2, 2019 :
    When taking call through loud speaker, mic is not working properly. Opponent received broken voice from my end. my device is one plus 7
     

    #1
  2. cas8180
    Ice Cream Sandwich Aug 3, 2019

    cas8180 , Aug 3, 2019 :
    same issue here. I sent feedback. called one plus. started threads in here. maybe if we are lucky they will fix this with an update .

    please submit feedback as this is the only way we are going to get OP's attention to hopefully fix this issue.
     
    Last edited: Aug 3, 2019

    #2
  3. Thornowak
    Donut Aug 4, 2019

    Thornowak , Aug 4, 2019 :
    Same problem with OP 7 Pro. Speaking with loudspeaker on is mostly unpossible. It is like the phone cuts my voice after 1 second speaking, it's transmitting no voice then.

    Sounds for me like a problem with the noise cancelling. It's worse in louder Environment.
     

    #3
  4. swampdonkeygj
    Donut Aug 4, 2019

    swampdonkeygj , Aug 4, 2019 :
    I've had this problem with the 3T I've had since Jan 2017...

    looks like OnePlus still can't get their heads around this one.
     

    #4
    L1539341357774 and cas8180 like this.
  5. markroberts666
    Eclair Aug 4, 2019


    #5
    L1539341357774 likes this.
  6. G_Adam_Hinds_ysFt
    Eclair Aug 5, 2019

    G_Adam_Hinds_ysFt , Aug 5, 2019 :
    I have this problem on my 7pro but it's when I answer and I have to switch on loud speaker for anyone to hear me! very frustrating
     

    #6
  7. G_Adam_Hinds_ysFt
    Eclair Aug 5, 2019


    #7
    L1539341357774 likes this.
  8. L1539341357774
    Cupcake Aug 5, 2019

    L1539341357774 , Aug 5, 2019 :
    How to uninstall? I don't have plusbeat app.
     

    #8
    Karan9559 likes this.
  9. Thornowak
    Donut Aug 6, 2019

    Thornowak , Aug 6, 2019 :
    I just made a hard reset and erased everything. Nothing happened I have the feeling it' worse than before. loud speaker phone call = not possible
     

    #9
  10. Thornowak
    Donut Aug 7, 2019

    Thornowak , Aug 7, 2019 :
    Okay I just found the solution for my "example" of that problem. I just turned off "voice match" from Google (Ok Google and Hey Google) and then voila everything works fine and my voice is more louder and more powerfull. When I turn it on again the problem returns... Maybe you will try this if you habe an assistant active in background [e]1f44d[/e]
     

    #10
    L1539341357774 likes this.
  11. Karan9559
    Donut Aug 7, 2019


    #11
    L1539341357774 likes this.
  12. Blue-agila
    Ice Cream Sandwich Aug 7, 2019

    Blue-agila , Aug 7, 2019 :
    Have no problem with my 3t. Maybe you have a rogue app causing it
     

    #12
    L1539341357774 likes this.
  13. G_Adam_Hinds_ysFt
    Eclair Aug 7, 2019

    G_Adam_Hinds_ysFt , Aug 7, 2019 :
    this thread is for OP7 not 3. We have paid for their flagship phone. Oneplus have really disappointed me with this phone. Overall great handset but they need to iron out bugs in software before they release it! I could understand if I was on their beta version but its not and expect to not have to deal with bugs in system. This is my third oneplus phone and probably the last. I can't make reliable calls as receiver can not make out what I'm saying. this is most important function of a phone and I've had this problem now for over a week. Today im going to have to switch to old phone as I can't afford to play with it any longer.
     

    #13
  14. cas8180
    Ice Cream Sandwich Aug 7, 2019

    cas8180 , Aug 7, 2019 :
    I have read about other people trying this. so I tried it as well and it did not resolve the issues for me. I sent my op 7 pro back because of this issue and now I am selling my op 7. I use my op6t as my daily driver because of these issues. I haven't experienced any loudspeaker issues with this model. everything works as expected.
     

    #14
    L1539341357774 likes this.
  15. L1539341357774
    Cupcake Aug 8, 2019

    L1539341357774 , Aug 8, 2019 :
    tried yesterday but not yet problem solved.
     

    #15
  16. R1558910837372
    Froyo Aug 8, 2019


    #16
  17. G_Adam_Hinds_ysFt
    Eclair Aug 8, 2019


    #17
    L1539341357774 likes this.
  18. L1539341357774
    Cupcake Aug 14, 2019


    #18
  19. stevenrodriguez3886
    Cupcake Aug 16, 2019

    stevenrodriguez3886 , Aug 16, 2019 :
    having the same problem. I use speaker phone a lot at work may have to send my phone back if it is a problem with no resolution.
     

    #19
  20. G_Adam_Hinds_ysFt
    Eclair Aug 16, 2019

    G_Adam_Hinds_ysFt , Aug 16, 2019 :
    Ok after clearing cache one plus support have advised that they remotely assist me reinstall the OS. I'll let u guys know how this goes. I don't have the time though for next few days
     

    #20
    Thornowak likes this.