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microphone problems 5t

  1. bvdv
    Gingerbread Jan 20, 2021

    bvdv , Jan 20, 2021 :
    hello I am having an issue with my 5t. the microphone doesn't work. if I make a call I hear the person but they can't hear me. if I use a headphone with microphone on it I got the same result. any advice? thx in advance
     

    #1
  2. jontalk
    Ice Cream Sandwich Jan 20, 2021

    jontalk , Jan 20, 2021 :
    OS version? Did this start after updating the OS or an app? It's possible its the hardware especially if the phone was dropped or damaged.
     

    #2

  3. #3
  4. bvdv
    Gingerbread Jan 21, 2021

    bvdv , Jan 21, 2021 :
    os 10.0.1
    I don't know when it started, half year ago. I don't think it's a hardware issue . I did let them replace the microphone already (service center). problem still exist. I don't think it dropped or anything. thanks for I taking the time to reply, greetings Bert

    when I put the phone on speaker I can call doh
     
    Last edited: Jan 21, 2021

    #4
  5. W1614705248506
    Cupcake Mar 2, 2021

    W1614705248506 , Mar 2, 2021 :
    Hello Bert
    Did you find a solution?
    I have the same model, same version of OS, identical symptoms.
    As you stated, the microphone works OK when on speaker phone. When using apps which don't have the speaker phone option, the volume picked up by the microphone is barely audible.
    Vince
     

    #5
  6. BeardyBiceps , via OnePlus 5T Midnight Black , Mar 7, 2021 :
    Report bug
     

    #6