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microphone problems 5t

  1. bvdv
    Gingerbread Jan 20, 2021

    bvdv , Jan 20, 2021 :
    hello I am having an issue with my 5t. the microphone doesn't work. if I make a call I hear the person but they can't hear me. if I use a headphone with microphone on it I got the same result. any advice? thx in advance
     

    #1
  2. jontalk
    Ice Cream Sandwich Jan 20, 2021

    jontalk , Jan 20, 2021 :
    OS version? Did this start after updating the OS or an app? It's possible its the hardware especially if the phone was dropped or damaged.
     

    #2

  3. #3
  4. bvdv
    Gingerbread Jan 21, 2021

    bvdv , Jan 21, 2021 :
    os 10.0.1
    I don't know when it started, half year ago. I don't think it's a hardware issue . I did let them replace the microphone already (service center). problem still exist. I don't think it dropped or anything. thanks for I taking the time to reply, greetings Bert

    when I put the phone on speaker I can call doh
     
    Last edited: Jan 21, 2021

    #4