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missing fingerprint unlock on my OnePlus 6t via OnePlus 6T

  1. E1541783157927
    Cupcake May 6, 2020

    E1541783157927 , via OnePlus 6T , May 6, 2020 :
    Dear OnePlus..
    I have missed fingerprint unlock feature on my OnePlus 6T with the latest software update yesterday.
    please fix this immediately.
    I never expect this type of issues from the top brand like OnePlus.
    please do support.
    here iam giving pictures
    1588729832923.jpg

    1588729832947.jpg
     

    #1
    Maruf Kazi likes this.
  2. Bilalazeem54
    Ice Cream Sandwich May 6, 2020


    #2
    E1541783157927 likes this.
  3. E1541783157927
    Cupcake May 6, 2020

    E1541783157927 , via OnePlus 6T , May 6, 2020 :
    dear.. I have checked every where. there is no option regarding that. iam not a new mobile user.
    thank u
    1588738548761.jpg
     

    #3
  4. Bilalazeem54
    Ice Cream Sandwich May 6, 2020

    Bilalazeem54 , via OnePlus 6T , May 6, 2020 :


    E1541783157927

    dear.. I have checked every where. there is no option regarding that. iam not a new mobile user.
    thank u
    View attachment 1299453


    oops.
    use feedback tool to inform OnePlus devs.
    try formatting your phone if that doesn't work then re-flash rom
     

    #4
    mojoyoyo77 and E1541783157927 like this.
  5. BeingIncog
    Nougat May 6, 2020


    #5
  6. Bilalazeem54
    Ice Cream Sandwich May 6, 2020


    #6
  7. BeingIncog
    Nougat May 6, 2020

    BeingIncog , May 6, 2020 :
    welcome. :)
     

    #7
  8. mojoyoyo77
    Lollipop Assistant Head Moderator May 6, 2020

    mojoyoyo77 , May 6, 2020 :
    Please, for everything related to updates use the official sticky thread, Read the first post and research the thread if your problem and maybe solution has been posted, and report bugs in the right place, this is important for the bug to be corrected:
    " As always, please share your feedback through https://forums.oneplus.com/feedback/. For more information on submitting bugs or suggestions please refer to How to report a bug and feel free to share your product suggestions via the Community app"

    The forum is not customer service, for that use the support section: https://www.oneplus.com/support

    Closed thread
     

    #8
    Artemus. and Caomhin like this.
  9. Maruf Kazi
    Donut Jul 16, 2020

    Maruf Kazi , via OnePlus 6T , Jul 16, 2020 :
    Same problem, it just happened all of a sudden.
    Was working properly till now, and then it just disappeared, even from the settings.

    Please help!
     

    #9
  10. Caomhin
    Marshmallow Jul 16, 2020

    Caomhin , via OnePlus 6T , Jul 16, 2020 :
    Remove all Screen Locks , such as Pin, Fingerprint and Facelocks etc.

    Also remove all Smart Locks as well.

    Restart your phone, you will then be able to setup the Fingerprint once again.
     

    #10