2
Mobile Data disabled while in a call

  1. halkok
    Eclair Dec 23, 2016

    halkok , Dec 23, 2016 :
    Hello,

    I just realized my Mobile Data is disabled while in a call. I cannot lookup something in the browser while a call is connected.
    I first assumed it was a power saving feature, but I cannot find an option to change this behavior.
    Anyone experiencing the same?
     

    #1
    Y1562404898080 and Rishi Pratap like this.
  2. playhardk
    Cupcake Dec 23, 2016


    #2
  3. DineshSSN
    Cupcake Dec 30, 2016

    DineshSSN , Dec 30, 2016 :
    i just tried and i dont have any issue in accessing net while in call. Make sure you are having 3G/4G signal.
     

    #3
  4. Master_TC
    Jelly Bean Dec 30, 2016


    #4
  5. fcuevas0
    Cupcake Feb 4, 2017


    #5
    Prithvi Patil likes this.
  6. TweakIt
    Honeycomb Feb 4, 2017

    TweakIt , Feb 4, 2017 :
    This isn't exactly an issue.
    The OnePlus 3T uses technology called Dual SIM passive, which means that both SIMs cannot be used for calls or internet simultaneously (active). There are phones that have Dual SIM active, but not the 3T.
    Thus,

    If you're Data SIM is different from your calling SIM then, unfortunately, you cannot use internet while on a call.
    If your Data SIM is the same as the one you're using to call, then please check that you are not on 2G network.

    Cheers!
     

    #6
  7. syedtasheer
    Cupcake Feb 4, 2017


    #7
  8. Newgen
    Donut Feb 4, 2017

    Newgen , Feb 4, 2017 :
    I notice DATA on 2G and 3G does not work when you're on a call.
    But when it's on H+ then DATA and Call can work together.
     

    #8
  9. RAKESH J R
    Gingerbread Feb 4, 2017

    RAKESH J R , Feb 4, 2017 :
    Yup i agree with this :)
     

    #9
    TweakIt likes this.
  10. F_Anitha_Warrier_QWbJ
    Cupcake Feb 4, 2017


    #10
  11. Sathvik_K_R
    Gingerbread Feb 4, 2017


    #11
  12. RealHustler
    Donut Feb 4, 2017

  13. G_Ramiz_Kadiwala_hzLc
    Donut Feb 5, 2017


    #13
  14. WadeLucifer
    Cupcake Feb 5, 2017


    #14
    actuallydavide likes this.
  15. G_A_Mannan_ZKEa
    Froyo Feb 5, 2017


    #15
  16. vinaooo
    Eclair Feb 5, 2017


    #16
  17. F_Roshan_Desa_RZOB
    Cupcake Feb 5, 2017

    F_Roshan_Desa_RZOB , Feb 5, 2017 :
    Im using one plus 3T but i dont find optionor icon for mobile data where i can use internet
     

    #17
  18. kosvou
    Donut Feb 5, 2017

    kosvou , Feb 5, 2017 :
    Here the same when I receive a call I can't use data and Wi-Fi for internet. The Wi-Fi signal has the "!" icon.
     

    #18
  19. poing
    Cupcake Mar 28, 2017

    poing , Mar 28, 2017 :
    Just noticed the same issue here. I'm only using one of the two Sims (second slot has a SIM, which is disabled) and didn't notice this issue before.

    I'm sure that I've had a hotspot running while in a call before on my LG4 and Nexus 5 before, and as far as I know I've also searched things via mobile internet while on calls on speaker.
     

    #19
  20. TweakIt
    Honeycomb Mar 28, 2017

    TweakIt , Mar 28, 2017 :
    It's not an extra option. It's default. Internet will work normally while on a call IF:
    1. You are calling using the same SIM that you are using for Internet
    AND
    2. You have at least 3G signal strength (H or H+).


    Else, the only other solution is to use WiFi.

    Cheers!
     

    #20
    Raresch and elanglois like this.