4
mobile data issue via OnePlus 7

  1. _Aaditya_Singh_
    Donut Dec 25, 2019

    _Aaditya_Singh_ , via OnePlus 7 , Dec 25, 2019 :
    my device oneplus7 after the latest update mobile data is not working properly with full network speed slows down only in my phone on others devices speed remain same bt only on my device it slows down
     

    #1
  2. F1541158464317
    Donut Dec 25, 2019

    F1541158464317 , Dec 25, 2019 :
    happening with my phone as well.. data stops after some time.. I have to reset it every now and then..
     

    #2
    _Aaditya_Singh_ likes this.
  3. E1575902423500
    Cupcake Dec 25, 2019

    E1575902423500 , via OnePlus 7 Pro , Dec 25, 2019 :
    the same is the case with my one plus 7 pro as well. the mobile data speed is a consistent problem since the day I bought the phone earlier this month. unlike the one plus 5 I owned earlier the experience with the 7 pro is highly dissappointing.
     

    #3
    _Aaditya_Singh_ likes this.
  4. E1575902423500
    Cupcake Dec 26, 2019


    #4
    Lioli7k and V1578047295729 like this.
  5. Dekuuu
    Cupcake Dec 28, 2019

    Dekuuu , Dec 28, 2019 :
    I don't know since when it was there, but after the recent update data speeds seriously came to the floor.
     

    #5
  6. E1575902423500
    Cupcake Dec 29, 2019


    #6

  7. #7
  8. G_Pyry_Helin_FzGE
    Cupcake Dec 29, 2019


    #8
  9. ambujmishra
    Gingerbread Dec 30, 2019


    #9
  10. V1578047295729
    Cupcake Jan 3, 2020

    V1578047295729 , Jan 3, 2020 :
    I am having the same issue, it was fixed with the .fi stuff from another thread, but it's not back to normal yet.
     

    #10
  11. smz97
    Donut Jan 11, 2020

    smz97 , Jan 11, 2020 :
    I'm facing this stupid issue every day..
    nobody has solutions????
    why is oneplus ignoring this?
     

    #11
  12. Lioli7k
    Donut Jan 11, 2020

    Lioli7k , via OnePlus 7 Pro , Jan 11, 2020 :
    I'm having same issue after updating to 10.3.0AA. I've reported bug already but no response from OnePlus yet. Hopefully they would fix it in next update. It's really critical to me since I rely on mobile data a lot.

    However turning mobile data off then on sometimes solve problem temporarily.
     

    #12
  13. F1541158464317
    Donut Jan 12, 2020

    F1541158464317 , Jan 12, 2020 :
    OnePlus is hell stupid in these cases. they don't have any channel to respond urgently on critical issues.
     

    #13
  14. Swejuggalo , via OnePlus 7 Pro Mirror Gray , Jan 12, 2020 :
    I reported an issue with total lockout from both wifi and mobile data on one of the betas. Toggle one of them on and off made it work. Only happened at work where they had multiple AP and somewhat spotty 4g. All I needed to to was to walk with wifi on between certain areas and the issue was almost certain to happen.
    I reported this via the feedback tool and provided additional logs. Next beta it was fine.
     

    #14
  15. npatel70
    Honeycomb Jan 12, 2020

    npatel70 , Jan 12, 2020 :
    They do and it's on this site... Go find it
     

    #15
  16. npatel70
    Honeycomb Jan 12, 2020

    npatel70 , Jan 12, 2020 :
    Use the appropriate part of this site and you might get help. No oneplus employee on this forum. Good luck!
     

    #16
  17. npatel70
    Honeycomb Jan 12, 2020


    #17
  18. rvora
    Cupcake Jan 13, 2020

    rvora , Jan 13, 2020 :
    been having this issue for a month or two as well. Turning data off and back on seems to be the quickest way to get it back until it breaks again a few minutes later.

    Do people who have the problem have VoLTE enabled in their SIM settings on the phone? I do have this enabled and wondering if this is a factor. I am disabling VoLTE and going to monitor for next few days.
     

    #18
    Lioli7k likes this.
  19. tfatela
    Cupcake Jan 14, 2020

    tfatela , Jan 14, 2020 :
    my oneplus 7 pro when i get out of home where i'm using WiFi (and all the systems are on,WiFi and outside network 4g etc) and the phone Losses the conenction of WiFi due to distancie, ir doesn't switch to 4g or whatever network i can catch.
    instead it saúde on notification bar that i have to login to enter other WiFi networks nearby.
    and unless i Turn off the WiFi ícon it status like that for a longo período of time.
    os this a Glitch...or AM i doong something wrong???
    because the oposite os does it ok...changing from 4g to wifi
     

    #19
  20. Blinker32
    Cupcake Jan 14, 2020

    Blinker32 , via OnePlus 7 Pro 5G , Jan 14, 2020 :
    having the same issue as are alot of people, not able to connect to home wifi, I have the OnePlus 7 pro. Even more strange is that if I'm on a different wifi it connects no problem now starting to have an issue with losing mobile data connection, this is really irritating only had the phone for a week and been doing this everyday, Please help
     

    #20