Mobile Data Not Working.

  1. M Barmby
    Froyo Jun 27, 2019

    M Barmby , Jun 27, 2019 :
    Is any one else having problems with there mobile data on the oneplus 7 since the latest update.
    was working fine till I got the new update last week, now it's not connecting or just keeps loosing connection all the time.

  2. TysonSW
    Froyo Jun 27, 2019

  3. bhavinder001
    Gingerbread Jun 27, 2019

    B1569655719615 likes this.
  4. M Barmby
    Froyo Jun 27, 2019

    M Barmby , Jun 27, 2019 :
    I've reset the internet settings and phoned my operator and still not working. worked fine till I got update 9.5.5.

  5. HarshKK14
    Honeycomb Jun 28, 2019

    HarshKK14 , Jun 28, 2019 :
    I agree to this. even I am facing the same issue. I happens for 20% of the times. I am browsing properly and suddenly the web pages doesn't load. If I check the same using apps like Amazon, the internet doesn't work. If I turn of the Mobile data and turn it on, then everyone works fine again. Never faced such a problem with the same sim with my 3yr old device.

  6. M Barmby
    Froyo Jun 28, 2019

    M Barmby , Jun 28, 2019 :
    that's what keeps happening to mine since the update 9.5.5

    R1594349726715 and HarshKK14 like this.
  7. G_Davan_Chike_IaZS
    Cupcake Jul 1, 2019

    G_Davan_Chike_IaZS , Jul 1, 2019 :
    I am also having conection difficulty with my Mobile Data, contacted my operator Lycamobile co.uk and the said they do not have any settings for oneplus 7 pro. However the APN is set as : data.lycamobile.co uk, just as in my old phone and network operator is set as Automatic . Roaming is set to ON and Network type set to Automatic.Automatic . does anyone have an idea of what I need to do to get it working

    R1594349726715 likes this.
  8. Ekluzz
    Cupcake Jul 24, 2019

    Ekluzz , Jul 24, 2019 :
    i am also having the same problem on my OnePlus 7 , mobile data works fine for a while and then suddenly it's speed gets soo low. It's frustrating i have all possible combinations of my APN setting still no luck!

  9. Jayakumaras
    Cupcake Jul 29, 2019

    Jayakumaras , Jul 29, 2019 :
    mobile data not working in one plus 7 after latest update, I have tried all the options given by operator, the same SIM card is working good on other devices

  10. Jayakumaras
    Cupcake Jul 29, 2019

  11. Isaias_Herrera
    Cupcake Jul 29, 2019

  12. D1530037522083
    Froyo Jul 31, 2019

    D1530037522083 , Jul 31, 2019 :
    OnePlus should truly test its software for suck frustrating bug. For a company claiming a fast and smooth software, this is neither fast nor smooth.

  13. ZazenS
    Cupcake Aug 1, 2019

    ZazenS , Aug 1, 2019 :
    I just bought the phone hoping getting amazing experience but I don't. I cant play the game while I'm in mobile data or LTE but is work with wifi. I don't know why. and my other game is keeping crashing

  14. J1563455751418
    Cupcake Aug 2, 2019

    J1563455751418 , Aug 2, 2019 :
    I concur, but my situation is a little different. Ever since the 9.5.10 update my signal sucks. My phone, a 7pro has a problem keeping a steady signal where I work at. My previous phone a Galaxy Note 9, I didn't have this issue at all. I also recently have had an additional issue where while using Android auto in my truck the phone will suddenly disconnect via USB connection? Please, don't get me wrong, I really really like this phone, but if these bugs don't get rectified soon I will be selling this phone and purchasing another note 9 or pixel 3XL

  15. Isaias_Herrera
    Cupcake Aug 9, 2019

    Isaias_Herrera , Aug 9, 2019 :
    hey commies

    I was having this issue since 9.5.10 and I tried a lot of things to try fixing this, the only thing I didn't try was to reset the phone from recovery to factory settings.

    All has to be gone, but it is working as expected now.

    It is worth the shot if you haven't tried yet.


  16. D1530037522083
    Froyo Aug 13, 2019

    D1530037522083 , Aug 13, 2019 :
    For those who are still suffering, it was fixed by resetting network settings. since then, it has been working like a charm

    M1558417504832 and otto2 like this.
  17. N1571548667070
    Cupcake Oct 20, 2019

    N1571548667070 , Oct 20, 2019 :
    Apologies for the bump but it won't let me create a new thread, and I'm having internet problems on my phone, so this seemed like a good place as any to ask.

    The phone workls fantastic when I have it using cell data. It also works great when I change to my Wifi network.

    The issue comes when I try to go from Wifi back to cell data. It works for a few minutes, and then all of a sudden all internet connectivity just abruptly stops, and the only fix I can employ is rebooting the phone. After that, wifi works fine until I switch to cell data and back again.

    This has been a thing since the last three updates or so and it's finally annoying enough to mention in the hopes that it can be fixed.

    It did not used to do this when I first got it, so I assume the issue was introduced somewhere along the way and has not been caught yet.

    Thank you!


  18. #18
  19. N1544517328780
    Cupcake Oct 24, 2019

    N1544517328780 , Oct 24, 2019 :
    My Oneplus 6 mobile internet connectivity is totally stopped since 3-4 days after last upgrade to android 10.
    Not sure how to get it fixed, planning to switch to other phone now.
    Last edited: Oct 24, 2019

    charbasket and H1566121164226 like this.
  20. KamalJat808
    Eclair Oct 24, 2019

    KamalJat808 , via OnePlus 7 Pro , Oct 24, 2019 :
    My mobile data not in working when I m during call,otherwise working fine ,I think this is something wrong in this phone series or in my phone only.If this problem is in this phone series then "one plus" development department look into it.

    H1566121164226 likes this.