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Mobile heating problem and dash charging functionality not working perfectly Jul 7, 2018

  1. dr.hemachandar
    Eclair Jul 7, 2018

    dr.hemachandar , Jul 7, 2018 :
    I don't know, for the past two days, my mobile is getting more heat and battery is draining like hell. once I charged till 58% and within two hours it went down to 3%. Basically I used only data connection with WhatsApp and not any apps ran by myself. But Android system app that runs background utilized nearly 58% of battery usage.

    Secondly dash charge not working properly and it takes 1 hour and 45 minutes to charge completely.
    plus when I view battery status, it is displaying 12 minutes to charge full with 91% and later 10 minutes, just 3% charged and got only 94% battery charged.

    what the hell is happening in my mobile. Don't know how to bring my mobile back to normal. I got this mobile just three months back. It's weird that I face this issue for the second time and dash charging is not working as promised.

    wiped out cache in settings and also while restarting. nothing worked perfectly.

    kindly assist us what should I do further.
     
    #1

  2. G_rohit_ramani_SiCa
    Froyo Jul 7, 2018

    #2
    angadp and dr.hemachandar like this.

  3. dr.hemachandar
    Eclair Jul 7, 2018

    #3

  4. G_rohit_ramani_SiCa
    Froyo Jul 7, 2018

    G_rohit_ramani_SiCa , Jul 7, 2018 :
    i dont think so , but may be the update issue , some time camera doesn't work properly, and the app issue , so battery also drains fast
     
    #4

  5. dr.hemachandar
    Eclair Jul 7, 2018

    dr.hemachandar , Jul 7, 2018 :
    but we received the update long back. and also in the beginning I noticed that dash charge for my mobile takes nearly 1 hour and 30 minutes. and still continues. but for the past two days it took more than that.
     
    #5

  6. G_rohit_ramani_SiCa
    Froyo Jul 7, 2018

    #6

  7. angadp
    Donut Jul 7, 2018

    angadp , Jul 7, 2018 :
    when I'm playing pub g mobile game my op6 is heating up properly and
    camera not working well after afdate oxygen os 5.1.8
     
    #7

  8. dr.hemachandar
    Eclair Jul 7, 2018

    #8

  9. Artemus
    Moderator, Community Hero 2020 Moderator Jul 7, 2018

    Artemus , Jul 7, 2018 :
    First, read this. Second, nothing is wrong with Dash Rapid Charge. It slows down as it reaches 90% to avoid over-voltage and ruining the battery so expect a bit longer of charge time. Thirdly, no one from OnePlus reads these forums. And lastly... use this thread next time if you're having battery problems.
     
    #9
    dr.hemachandar, NahbiCris and San2Sreshta like this.

  10. borft
    Jelly Bean Jul 7, 2018

    #10

  11. NahbiCris1
    Jelly Bean Jul 8, 2018

    NahbiCris1 , Jul 8, 2018 :
    First do a wipe cache in the recovery mode:

    Power down the OnePlus 5
    Wait until the device is completely off
    Then press and hold the Power and Volume Down buttons at the same time
    Continue holding these two buttons during the initial OnePlus splash screen
    When the OnePlus logo goes away, you can let go of these two buttons
    And then wait until the OnePlus 5 boots into Recovery Mode

    it will ask for your password, then choose wipe data and cache, next choose wipe cache (not data factory reset)

    Second remember that batteries have a natural degradation, this will be, worse if you let the battery discharges completely, you never have to do that because that kill the battery life.

    more info here:

    http://batteryuniversity.com/index.php/learn/article/how_to_prolong_lithium_based_batteries
     
    #11

  12. dr.hemachandar
    Eclair Jul 8, 2018

    dr.hemachandar , Jul 8, 2018 :
    I already mentioned dude, that I tried it and for two times since I faced this issue on a day.

    Even though the issue exists
     
    #12
    NahbiCris likes this.

  13. NahbiCris1
    Jelly Bean Jul 8, 2018

    NahbiCris1 , Jul 8, 2018 :
    so maybe the problem it's a bad care of the battery as I explained.

    this are my usage with the lastest version.
    1531021607603.jpg

    View attachment 798802
     
    #13

  14. dr.hemachandar
    Eclair Jul 8, 2018

    #14

  15. NahbiCris1
    Jelly Bean Jul 8, 2018

    NahbiCris1 , Jul 8, 2018 :
    ok so check if you have a bad optimized app or an application with malware.
     
    #15

  16. Artemus
    Moderator, Community Hero 2020 Moderator Jul 8, 2018

    Artemus , Jul 8, 2018 :
    The least you can do is offer screenshots.
     
    #16
    NahbiCris likes this.

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Last replied by Artemus

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