Multi touch only works in landscape

  1. kermlax
    Cupcake Nov 22, 2020

    kermlax , Nov 22, 2020 :
    I have an issue where touch recognition gets basically lost. I downloaded multi touch test and only recognizes 3 inputs and even those jump around. But when I go to landscape it works flawless recognizing 10 inputs everytime. Any ideas. I've done factory reset and tried calibration methods but nothing works

  2. J4t1np4r3kh
    OnePlus Accessory Tester Nov 23, 2020

    J4t1np4r3kh , via OnePlus 7 Pro , Nov 23, 2020 :
    Just gave this a go, works completely fine for me.

    Can you try testing with another multi touch tester?

    If not then it seems as though something there is an issue with your phone. At this point it's worth getting in touch with the service team