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My 9P stalls randomly and when I restart it, it wipes my wallpaper via OnePlus Community App

  1. hiroism4ever , via OnePlus Community App , Dec 1, 2021 :
    Does anyone else have this happen? My phone will randomly glitch and stall out, forcing me to restart it. Upon restarting it, my wallpaper is reverted back to factory stock wallpaper (but not on the lock screen!)

    This is a frustrating annoyance that just shouldn't be an issue... Sometimes it's once a week or once a month.
     

    #1
  2. Aaron2017
    General Support Expert Award 2021 Dec 1, 2021

    Aaron2017 , Dec 1, 2021 :
    What version of the launcher are you on? Have you tried clearing cache of the launcher and a reboot afterwards?
     

    #2
    Caomhin likes this.
  3. hiroism4ever , via OnePlus Community App , Dec 1, 2021 :
    Stock OOS launcher, no others even installed. OOS kept up to date. TMobile version so of course TMobile is always a little behind OP updates.
     

    #3
  4. Aaron2017
    General Support Expert Award 2021 Dec 1, 2021

    Aaron2017 , Dec 1, 2021 :
    Which launcher version exactly?
     

    #4
    Caomhin likes this.

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  6. Aaron2017
    General Support Expert Award 2021 Dec 1, 2021

    Aaron2017 , Dec 1, 2021 :
    You can check if you long press on an empty space on the home screen>home settings>scroll down to about and check the version number.
     

    #6
    Caomhin likes this.

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  8. Aaron2017
    General Support Expert Award 2021 Dec 1, 2021


    #8
    Caomhin likes this.

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  10. Aaron2017
    General Support Expert Award 2021 Dec 1, 2021

    Aaron2017 , Dec 1, 2021 :
    You're welcome 👍 and good luck 🤞
     

    #10
    Caomhin likes this.