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My camera is not working Jan 19, 2022 via OnePlus 6

N1634192590695 , via OnePlus 6 , Jan 19, 2022 :

Dresa91 , Jan 20, 2022 :

What error did you get/issue exactly do you have?

 

N1634192590695 , via OnePlus 6 , Jan 20, 2022 :

My camera is not open..can you help me?

 

ElfStone , Jan 20, 2022 :

Hey there,
First thing you can try is clearing cache / data on the camera app. See if that helps.

 

Dresa91 , Jan 20, 2022 :

What camera app version are you using?
Can you please clear cache and storage of the camera app and the OnePlus Camera Services App?
Does it also happen in safe mode?

 

N1634192590695 , via OnePlus 6 , Jan 20, 2022 :

Thousand time i did clear the storage. But result. I already reset my phone no changing.

 

N1634192590695 , via OnePlus 6 , Jan 20, 2022 :

Thousand time i trying it.if you can help me please do inbox.

 

Dresa91 , Jan 20, 2022 :

The storage of what exactly?
So can you please answer my questions?

1. What OxygenOS Version are you using?
2. What camera app version are you using?
3. Does it work in safe mode?

 

N1634192590695 , via OnePlus 6 , Jan 20, 2022 :

Can i inbox you?

 

N1634192590695 , via OnePlus 6 , Jan 20, 2022 :

Look

 

Dresa91 , Jan 20, 2022 :

well,... you disabled the camera..
can you please enable it?

 

N1634192590695 , via OnePlus 6 , Jan 20, 2022 :

Ok

 

Dresa91 , Jan 20, 2022 :

Did it help?

 

N1634192590695 , via OnePlus 6 , Jan 20, 2022 :

Come to inbox

 

Dresa91 , Jan 20, 2022 :

Please stay here.

 

N1634192590695 , via OnePlus 6 , Jan 20, 2022 :

Ok

 

Dresa91 , Jan 20, 2022 :

please answer my question:
did you enable it?

 

N1634192590695 , via OnePlus 6 , Jan 20, 2022 :

Yeah i enable it

 

Dresa91 , Jan 20, 2022 :

and, does it work now?