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My Dolby Atmos stereo is not working

  1. FAYAZ2699
    Cupcake Sep 22, 2021

    FAYAZ2699 , Sep 22, 2021 :
    please help me
    I have OnePlus 7( 6,128)
    and my Dolby Atmos stereo system is no longer working.
    I thought that maybe my upper sound problem so I bought wireless z and it's not working on my wireless z
    I went to OnePlus care and told them my problem, and they install a software update of Android q.
    then my phone sound was working well
    but before 1 hour the sound started to acting weird

    plzzz help me find a solution of this
    [e]1f64f[/e][e]1f64f[/e][e]1f64f[/e][e]1f64f[/e]
     

    #1
  2. Tokolozi
    Most Original Avatar Sep 22, 2021


    #2
    Artemus and McJader like this.
  3. FAYAZ2699
    Cupcake Sep 22, 2021

    FAYAZ2699 , Sep 22, 2021 :
    yeah sure
    I mean my stereo upper stereo sound stop working both in phone speaker and wireless
     

    #3
  4. Tokolozi
    Most Original Avatar Sep 22, 2021

    Tokolozi , Sep 22, 2021 :
    Do you use a specific app to test it?
     

    #4
    Artemus likes this.
  5. nerdkabir
    Jelly Bean Sep 22, 2021

    nerdkabir , via OnePlus 7 Pro , Sep 22, 2021 :
    Have you tried starting your phone in Safe mode and do a sound check once more? If it works fine in safe mode, would mean that it may be a malware or a recent app you have downloaded which may be the issue.
     

    #5
    Artemus and Tokolozi like this.
  6. FAYAZ2699
    Cupcake Sep 22, 2021

    FAYAZ2699 , via OnePlus 7 , Sep 22, 2021 :
    No I was playing pubg and suddenly it stopped working
    For check I open YouTube and play a stereo video and it didn't work
     

    #6
  7. FAYAZ2699
    Cupcake Sep 22, 2021

    FAYAZ2699 , via OnePlus 7 , Sep 22, 2021 :
    Yeah bro I tried safe mode too
    But nothing is working
    Sound is working properly but when it comes to stereo it doesn't work
    Can anyone have answer of this
     

    #7
  8. FAYAZ2699
    Cupcake Sep 22, 2021

    FAYAZ2699 , via OnePlus 7 , Sep 22, 2021 :
    Naah bro
    I tested it in pubg and youtube and Dolby Atmos 360 videos
    It doesn't work 😔😔
     

    #8
  9. nerdkabir
    Jelly Bean Sep 27, 2021

    nerdkabir , via OnePlus 7 Pro , Sep 27, 2021 :
    Hey, so can you go to Settings > System > Accessibility and scroll down to the bottom. Now you'll see Audio and On-screen Text. Can you check if by mistake you've activated mono audio. Also try sliding left and right, the Audio Balance. (Ensure you are playing some Audio to check if its working or not both Speakers)
     

    #9
    Tokolozi likes this.