8
My google app doesn't open.

  1. Aditya Kumar Singh
    Cupcake Mar 2, 2020

  2. filipesoares
    Eclair Mar 2, 2020


    #22
  3. Tejas_Mithari
    Froyo Mar 3, 2020


    #23
  4. ghostofcain
    Marshmallow Mar 3, 2020

    ghostofcain , Mar 3, 2020 :
    The only people who can ultimately solve your issue are, those who caused it, Google. In the meantime try the solutions mooted in this very thread.
     

    #24
    Tejas_Mithari likes this.
  5. sweggitity
    Ice Cream Sandwich Mar 3, 2020

    sweggitity , Mar 3, 2020 :
    Same issue, keep the ambient mode off for the time being.
     

    #25
  6. the_crazy_shady
    Gingerbread Mar 3, 2020


    #26
  7. sweggitity
    Ice Cream Sandwich Mar 3, 2020

    sweggitity , Mar 3, 2020 :
    i am still testing it... i have switched off ambient mode, let's see if I have the issue or not again, will update you.
     

    #27
    the_crazy_shady likes this.
  8. the_crazy_shady
    Gingerbread Mar 3, 2020


    #28
  9. Harry_Broom
    Froyo Mar 3, 2020

    Harry_Broom , via OnePlus 3T , Mar 3, 2020 :
    Same here! I began to think it was just me. Have support request in with Google 1, so if I get a result I'll post it here. one additional issue as I've switched off auto updates (found if you downdate it begins to work sans the last lot of updates including ambient mode) is the slowness of some downloads. I'm trying using my mobile data allowance. That seemed to help.
     

    #29
  10. sweggitity
    Ice Cream Sandwich Mar 4, 2020

    sweggitity , Mar 4, 2020 :
    Okay, I can confirm that, switching Ambient mode on or off, doesn't matter. Once you plug your phone for charging, Google App will start crashing.
     

    #30
  11. the_crazy_shady
    Gingerbread Mar 4, 2020

    the_crazy_shady , via OnePlus 3T , Mar 4, 2020 :
    Any help?
     

    #31
  12. Harry_Broom
    Froyo Mar 5, 2020

    Harry_Broom , Mar 5, 2020 :
    Nothing so far. I'll chase them this afternoon as I was supposed to get some kind of a response within 24 hours. That was 4 days ago. not happy as it's part of being a paying customer. Naff.
     

    #32
  13. sweggitity
    Ice Cream Sandwich Mar 5, 2020


    #33
  14. girishp
    Gingerbread Mar 5, 2020


    #34
  15. sweggitity
    Ice Cream Sandwich Mar 5, 2020

    sweggitity , via OnePlus 5T , Mar 5, 2020 :
    no matter what u do, the issue will be there, just wait for an update from Google.
     

    #35
  16. MassiB
    Cupcake Mar 5, 2020

    MassiB , Mar 5, 2020 :
    oneplus 3t, all up to date, assistant & discover not working. works about 30 mins after factory reset then it starts immediately closing any time I try to use it. Also, it force closes when I go into its specific settings from google settings section. Some guy on google forum says that oneplus needs to fix it ... don't let us down oneplus :)

    https://support.google.com/assistant/thread/31865081?hl=en

    Any way to find logs to send you guys?
     

    #36
  17. Harry_Broom
    Froyo Mar 6, 2020

    Harry_Broom , Mar 6, 2020 :
    Well first off the guy in question is NOT a Google employee as far as I know. He is a Platinum Member of the forum and claims Oxygen is not an official version of Android (what does that mean?). He mentioned a link on Wikipedia that he seemed to suggest proved this. I've read that link & I can't see anything to indicate what he claims. I still have a call outstanding. Google's support doesn't seem to understand what I'm talking about - instead I've had an email from someone who supports the Play Store app! But being a good little user and as far as possible followed their instructions which made no difference because my issue was not with the Play Store. Will be chasing this vigorously.
     

    #37
  18. Harry_Broom
    Froyo Mar 6, 2020

    Harry_Broom , Mar 6, 2020 :
    Has anyone logged a support request with OnePlus? I've just done that & hopefully between Google & OnePlus we might be able to get a result - but don't hold your breath.
     

    #38
  19. MassiB
    Cupcake Mar 7, 2020

    MassiB , Mar 7, 2020 :
    Fingers crossed!
     

    #39
  20. MassiB
    Cupcake Mar 8, 2020

    MassiB , Mar 8, 2020 :
    It's back to working again for me
     

    #40