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My mobile back panel is broken and my is in warranty how much it cost via OnePlus 9 Pro Morning Mist

  1. Aaron2017
    General Support Expert Award 2021 Nov 26, 2021


    #2
    B_Wrath likes this.
  2. drl431
    Junior Moderator, Community Hero 2020 Junior Moderator Nov 26, 2021

    drl431 , Nov 26, 2021 :
    Hi, the standard warranty does not cover physical damage, but you can check repair pricing on the OnePlus website for your region. Just go to the support tab and scroll down to repair pricing.
     

    #3
    B_Wrath and Liehjan like this.
  3. camohan
    Assistant Head Moderator Assistant Head Moderator Nov 26, 2021

    camohan , Nov 26, 2021 :
    Hi there, I'm not sure where are you from and therefore assuming you are from India.

    The cost of repairing back cover will be INR 3,350. Refer the pricing available here https://www.oneplus.in/support/repair-pricing/details?code=33

    Also please note, accidental damages are not covered under warranty unless you have accidental insurance.

    Please check with nearest customer service for final quote and availability of spare parts.

    Cheers.
     

    #4
    B_Wrath and Liehjan like this.
  4. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Nov 26, 2021


    #5
  5. Tobikage
    General Support Expert Award 2021 Nov 26, 2021

    Tobikage , Nov 26, 2021 :
    Why dont you ask that queston at the service center ?
     

    #7
  6. Gats
    Gingerbread Nov 27, 2021


    #10
  7. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Community Expert Nov 27, 2021

    Liehjan , Nov 27, 2021 :
    It's that expensive now days? Last time I replaced an back panel I paid 20€ that is about 1700 INR.

    Edit: just checked from the pricing list. It says 3350INR + labor.
     

    #11
  8. Gats
    Gingerbread Nov 27, 2021

    Gats , via OnePlus 9 Pro Stellar Black , Nov 27, 2021 :
    Yes it's expensive maybe due to Gorilla glass 5 protection
     

    #12
    Liehjan likes this.