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My Nord screen is coming out via OnePlus Nord

  1. hardyguns
    Gingerbread Jul 21, 2021

    hardyguns , via OnePlus Nord , Jul 21, 2021 :
    My proximity sensor went berserk , i thought it was oxygen os 11 bug, so i downgraded it to oos 10.5.11, then also my issue was not resolved
    Then i noticed screen around the right corner is coming out little bit due to which my proximity sensor was doing this, what is quality you are delivering to your customers? I want my handset replaced
    Thank you
     

    #1
  2. camohan
    Assistant Head Moderator Assistant Head Moderator Jul 21, 2021

    camohan , Jul 21, 2021 :
    Hi there, depending upon where you are located, you should reach out to customer support at www.oneplus.com/support for this issue. Whether the device is eligible for replacement or repair depends on the terms of sales of each region.

    The customer support should guide you with the procedure.

    Cheers.
     

    #2
    pkg3107 likes this.
  3. hardyguns
    Gingerbread Jul 21, 2021

    hardyguns , via OnePlus Nord , Jul 21, 2021 :
    Thank you
     

    #3
  4. ANMOL MAKKAR
    Eclair Feb 11, 2022


    #4
  5. hardyguns
    Gingerbread Feb 11, 2022

    hardyguns , via OnePlus Nord , Feb 11, 2022 :
    My screen was coming out, so that's why its proximity started to malfunction
    Good thing it was under warranty and i got screen replacement under warranty
     

    #5
  6. Shailender Sharma
    Nougat Feb 11, 2022

    Shailender Sharma , Feb 11, 2022 :
    Visit the nearest OnePlus authorised service centre to your place to get it fixed.
    For further queries Contact OnePlus support Here
     

    #6
  7. ANMOL MAKKAR
    Eclair Feb 11, 2022


    #7
  8. Shailender Sharma
    Nougat Feb 11, 2022

    Shailender Sharma , Feb 11, 2022 :
    You can send via courier services to the nearest available service centre. The CS team should help you with that. Have you contacted the CS?
     

    #8
  9. Harsh_Khera
    Cupcake May 28, 2022

    Harsh_Khera , via OnePlus Nord 2 , May 28, 2022 :
    My nord 2 screen is also coming out in 9 month only
     

    #9
  10. Shailender Sharma
    Nougat May 28, 2022

    Shailender Sharma , May 28, 2022 :
    Have you tried to contact the customer support? 🤔

    If not, Contact OnePlus support Here and asked for the repair.
     

    #10