hardyguns , via OnePlus Nord , Jul 21, 2021 : My proximity sensor went berserk , i thought it was oxygen os 11 bug, so i downgraded it to oos 10.5.11, then also my issue was not resolved Then i noticed screen around the right corner is coming out little bit due to which my proximity sensor was doing this, what is quality you are delivering to your customers? I want my handset replaced Thank you
camohan , Jul 21, 2021 : Hi there, depending upon where you are located, you should reach out to customer support at www.oneplus.com/support for this issue. Whether the device is eligible for replacement or repair depends on the terms of sales of each region. The customer support should guide you with the procedure. Cheers.
hardyguns , via OnePlus Nord , Feb 11, 2022 : My screen was coming out, so that's why its proximity started to malfunction Good thing it was under warranty and i got screen replacement under warranty
Shailender Sharma , Feb 11, 2022 : Visit the nearest OnePlus authorised service centre to your place to get it fixed. For further queries Contact OnePlus support Here
Shailender Sharma , Feb 11, 2022 : You can send via courier services to the nearest available service centre. The CS team should help you with that. Have you contacted the CS?
Harsh_Khera , via OnePlus Nord 2 , May 28, 2022 : My nord 2 screen is also coming out in 9 month only
Shailender Sharma , May 28, 2022 : Have you tried to contact the customer support? 🤔 If not, Contact OnePlus support Here and asked for the repair.