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Display my one week old oneplus 7 pro's screen just died

  1. G_Ayman_K._El-Din_tvIs
    Cupcake Aug 17, 2019

    G_Ayman_K._El-Din_tvIs , Aug 17, 2019 :
    idk what happened one minute it was working i lock it try to unlock it again and the screen just doesnt work. touch response feedback is working but the screen is just totally black. had restarting rebooting into safe mode and all that software stuff didnt do anything. the phone hasnt been damaged or dropped, its really weird anyone have a solution or ran into the same thing
     

    #1
  2. Kush_Ghuraiya
    Froyo Aug 17, 2019

    Kush_Ghuraiya , Aug 17, 2019 :
    i faced too on my oneplus 6t !..
    what i did navigated to shutdown by assumed navigation !....
    it got shutdown and when i did power on ,it worked ! screen started working
     

    #2
  3. Sargo
    Ice Cream Sandwich Aug 17, 2019

    Sargo , Aug 17, 2019 :
    long press power button to force reset of the device
    if nothing comes up contact point of sale for repair/replacement
     

    #3
    TGardner likes this.