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MY ONEPLUS 6T JUST WENT TO COMA

  1. PrateekSinghania
    Cupcake Nov 22, 2019

    PrateekSinghania , Nov 22, 2019 :
    So yesterday i.e., on the 21 of November 2019 lat at night at around 10 50 while i was using my Instagram my phone suddenly displayed the boot animation which is in the picture and it continued . I was pretty scared as i was not using my mobile roughly neither i used to play games in it . It actually continued to happen till this morning at around 10 30. Going back to last week on this day, i had installed the OxyOS10 from the Oxygen OS Updater application (1802mb) nothing happened during the one week period and suddenly when my phone was not responding i called the One Plus Service center where they were very good to explain. I told them i had installed the OxyOS10 they told me that it might not have installed properly so i told them that it has installed properly so they suggested me HOW TO RESET THE DEVICE WITHOUT LOSING MY DATA ,there was a 90% surety that my data won't be lost but if the method does not work i have to send the mobile to the OnePlus Care. I tried the method and bam it started working again. I don't understand that why did this happen,was there a bug or something else.

    Method if you also face such a problem -PRESS HOLD THE POWER BUTTON AND VOLUME UP BUTTON FOR 30 SECONDS/TILL THE TIME IT VIBRATES(whichever comes first) YOUR PHONE WILL SWITCH OFF AT THE FIRST INSTANCE AND THEN AGAIN IT WILL RUN BACK TO LIFE. RESTART YOUR PHONE AGAIN AND CONTINUE USING IT. IF YOU ARE STILL FACING PROBLEMS FORMAT YOUR DEVICE(FOR 'OTA' UPDATE ,FOR BETA I HAVE NO IDEA).IF THE PROCESS DOES NOT WORK VISIT YOUR NEAREST ONEPLUS CARE.[e]1f601[/e].
    View attachment 1186410
     

    #1
  2. T1560943063885
    Cupcake Nov 22, 2019


    #2
    A1544368205672 likes this.
  3. Horsault
    Marshmallow Moderator Nov 22, 2019

    Horsault , Nov 22, 2019 :
    So if I get you well, your device is working properly again ATM?
     

    #3
  4. T1560943063885
    Cupcake Nov 22, 2019


    #4
    A1544368205672 likes this.
  5. PrateekSinghania
    Cupcake Nov 23, 2019

    PrateekSinghania , Nov 23, 2019 :
    congratulations your device is okay now.
     

    #5
  6. PrateekSinghania
    Cupcake Nov 23, 2019

    PrateekSinghania , Nov 23, 2019 :
    yup till one day but an hour ago i had this problem again i called the service center again they insisted me to reset the device.
     

    #6
  7. PrateekSinghania
    Cupcake Nov 23, 2019

    PrateekSinghania , Nov 23, 2019 :
    i guess there is a bug. wait for the next update.
     

    #7
  8. subhajitroy1993 , via OnePlus 6T Mirror Black , Nov 24, 2019 :
    Same thing happened more than 10 times after updating to the recent Android 10.. That's a bug.. Another bug is the fingerprint scanner which doesn't always detect.. I think they stopped the update due to these bugs.. I hope they will fix it soon..
     

    #8
    A1544368205672 likes this.
  9. L1543002050608
    Cupcake Nov 25, 2019

    L1543002050608 , via OnePlus 6T , Nov 25, 2019 :
    same thing happened to me while using Instagram somehow I had the idea of holding the power button and volume up and immediately fixed the problem. Almost had a heart attack though.
     

    #9
    A1544368205672 likes this.
  10. PrateekSinghania
    Cupcake Nov 26, 2019

    PrateekSinghania , Nov 26, 2019 :
    bro i feel for you[e]1f62d[/e][e]1f62d[/e]i had to reset the device because of that shit[e]1f62d[/e]and still i feel it hangs a lot[e]1f62d[/e][e]1f62d[/e]

    #nothappywithandroid10
     

    #10
  11. PrateekSinghania
    Cupcake Nov 26, 2019

    PrateekSinghania , Nov 26, 2019 :
    i had that thrice[e]1f62d[/e][e]1f62d[/e]
     

    #11