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My OnePlus 7 Pro from EE isn't dual sim.

  1. Tobikage Marshmallow Jun 3, 2019

    Tobikage, Jun 3, 2019 :
    EE Aint even trying !

    AS.JPG
     

    #21
    Sargo likes this.
  2. Tobikage Marshmallow Jun 3, 2019

    Tobikage, Jun 3, 2019 :
    Hey @David Y.
    Who's incharge of the UK operations ?

    Tell them their partner EE has a shit website with a nonsense specsheet.
     

    #22
    Sargo and toastytoast1234 like this.
  3. G_Mark_watson_neJc Cupcake Jun 3, 2019


    #23
    Tobikage likes this.
  4. davecres Donut Jun 3, 2019

    davecres, Jun 3, 2019 :
     

    #24
  5. elanglois Lollipop Jun 3, 2019

    elanglois, Jun 3, 2019 :
    The snapdragon 855 is a SOC. The CPU in the SOC uses Kyro 485 cores. The Kyro 4xx series cores are Qualcomm versions of the Arm Cortex A76. So .. they are correct.

    This lets you compare to the Kirin 980, which is also an A76 design while Mediatek's latest 5G chip will have an A77. The next Snapdragon will likely also have an A77 based set of cores. Can you say 7T? Its supposed to be even faster!
     

    #25
  6. elanglois Lollipop Jun 3, 2019


    #26
    Sargo likes this.
  7. The_Spark Donut Jun 3, 2019

    The_Spark, Jun 3, 2019 :
    I don´t get it, I went to settings/about phone/status and it shows my phone as having two sim card options but I can only see one tray for a small sim.
     

    #27
  8. Tobikage Marshmallow Jun 3, 2019

    Tobikage, Jun 3, 2019 :
    This is just a half arsed job from EE though. A 12yr old could have done a better job than this
     

    #28
  9. Tobikage Marshmallow Jun 3, 2019

    Tobikage, Jun 3, 2019 :
    Can you see 2 IMEI numbers ?
     

    #29
  10. The_Spark Donut Jun 3, 2019

    The_Spark, Jun 3, 2019 :
    Yes .. just checked. But only one sim card slot.

    Edit: Maybe it´s dual sided? .... didn´t check that when I put the sim in.
     

    #30
  11. Tobikage Marshmallow Jun 3, 2019

    Tobikage, Jun 3, 2019 :
    I don't have one...but do check the SIM tray.
     

    #31
  12. Louioo Honeycomb Jun 3, 2019

    Louioo, Jun 3, 2019 :
    Confirming also that my OP7P5G is single SIM but is unlocked - I was previously with O2 and that SIM worked fine in my phone until my EE SIM was up and running. It is a shame about the dual SIM situation but in retrospect, I only used it once on my old OP5T within 2 years of having the device.
     

    #32
  13. David Y. Global Community Manager Staff Member Jun 3, 2019

    David Y., Jun 3, 2019 :
    Thumbs up for tagging me. They're fixing it.
     

    #33
  14. G_john_Knaggs_BMvk Cupcake Jun 3, 2019

    G_john_Knaggs_BMvk, Jun 3, 2019 :
    Just returned mine to EE Today. Store assistant didn't have a clue! Just wondering if the internals are in the phone and just need a dual SIM tray and activating?
     

    #34
  15. The_Spark Donut Jun 3, 2019

    The_Spark, Jun 3, 2019 :
    Yup, just opened it, it is dual sided. Never checked it because I didn´t even know that existed.
     

    #35
  16. nilrb Jelly Bean Jun 4, 2019

    nilrb, Jun 4, 2019 :
    I think it's responsibility of OP to make the customers aware of what they would miss in a particular model
     

    #36
  17. Tobikage Marshmallow Jun 4, 2019

    Tobikage, Jun 4, 2019 :
    No.....It is the responsibility of the buyer to know what he's buying into,

    Atleast EE has bothered to add "In the box" now and mentions Single SIM

    EE.JPG
     

    #37
    toastytoast1234 likes this.
  18. G_Mark_watson_neJc Cupcake Jun 4, 2019

    G_Mark_watson_neJc, Jun 4, 2019 :
    At the time I purchased mine the OnePlus site spec for the 5G model was identical to the standard 7 Pro it was the day after release it was changed to add the line saying 5G was single sim. I also asked the sales guy at EE and he said that it was dual sim and the same as the 7 Pro just exclusive to EE in 5G.

    So how can check what you are buying when at the time of purchase both the manufacturer and distributor don't publish the correct information about the product.
     

    #38
    Tobikage likes this.
  19. Tobikage Marshmallow Jun 4, 2019

    Tobikage, Jun 4, 2019 :
    If you were sold the 5G model being advertised with the same specs as the standard Pro model , I for one wouldn't be happy. They'd get sued for false advertising if it was in the U S of A !

    I say it's your responsibility because it's your money after all.
    So going off the half arsed spec-sheet EE put up on their website isn't the best was to go about a purchase.
    The fact that you bought something that was misrepresented as something else , what you do with that is also up to you , return it for a full refund , sue them...whatever it is...
     

    #39
  20. nilrb Jelly Bean Jun 4, 2019

    nilrb, Jun 4, 2019 :
    When one sells something identical by highligting specs, it's expected from a manufacturer who calls it customer centric to make the buyer aware of the differences.

    Otherwise there would be several returns.
     

    #40
    Tobikage likes this.