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Other My OP3 randomly died

  1. janguv
    Honeycomb May 21, 2018

    janguv , May 21, 2018 :
    Hi all,

    My OP3 died this afternoon:
    • Won't switch on (black screen), even after holding for minutes
    • Won't charge
    • Won't be recognised on any other devices (PC or Mac)
    • Won't boot into recovery mode
    It had just been fully charged. I got it out to check the time, and it wouldn't switch on. There had been no recent drops, no exposure to heat or water.

    Does anyone have any suggestions as to how to remedy this? I'm pretty annoyed at it doing this. I was running a slightly older version of the beta build. It was working smoothly.

    I bought the device mid-June 2016, so it's within a return period given EU regulations. I've no idea how easy it'll be to do that, mind... But it needs to be returned anyway (camera magnet is loose so I have no auto-focus; again, happened randomly).

    But I really would like to retrieve some data from the phone if at all possible.
     

    #1
  2. PTuT
    Jelly Bean May 22, 2018

    PTuT , May 22, 2018 :
    Because you are going to try to have it repaired exercising the warranty period in EU, there is not much you can do if the phone doesn't even power up. When you plug it in, does the notification led comes on even for a moment? Even if screen stays blank, does the phone vibrates shortly?
     

    #2