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My OP6 don't recognize my SIM cards after updating oxygenos 9.0.6

  1. G_7aamin_Damy_ZpbL Cupcake Jun 26, 2019

    G_7aamin_Damy_ZpbL, Jun 26, 2019 :
    My OP6 stoped recognizing my both SIM cards, I have contacted support but the don't have any idea to solve the problem.. what can I do?
     

    #1
  2. B_Wrath Marshmallow Jun 26, 2019

    B_Wrath, Jun 26, 2019 :
    What is the symbol you get on the place of network bars?
     

    #2
  3. G_7aamin_Damy_ZpbL Cupcake Jun 26, 2019

    G_7aamin_Damy_ZpbL, Jun 26, 2019 :
    I get 2 empty triangles!! and a notification "SIM 1 is not allowed" "SIM 2 is not allowed"
     

    #3
  4. B_Wrath Marshmallow Jun 26, 2019

    B_Wrath, Jun 26, 2019 :
    Do those sim work well in other phones?
     

    #4
  5. G_7aamin_Damy_ZpbL Cupcake Jun 26, 2019

    G_7aamin_Damy_ZpbL, Jun 26, 2019 :
    yes, I have tested them in other phones and also I have tested with a new SIM card and also it wasn't recognized!
    1561517650736.jpg
     

    #5
  6. B_Wrath Marshmallow Jun 26, 2019

    B_Wrath, Jun 26, 2019 :
    Reset network settings and then check.
     

    #6
  7. G_7aamin_Damy_ZpbL Cupcake Jun 26, 2019

    G_7aamin_Damy_ZpbL, Jun 26, 2019 :
    O have made it! and still the problem.. I have factory reset the phone 3 times, and still problem, suddenly the SIM cards disappear and I need to reboot the phone to get the full triangles. after 10 minutes again the triangles become empty and the notifications "SIM 1 is not allowed" appears!
     

    #7
  8. B_Wrath Marshmallow Jun 26, 2019

    B_Wrath, Jun 26, 2019 :
    Does it say "MM sim not allowed" or just sim not allowed.
     

    #8
  9. B_Wrath Marshmallow Jun 26, 2019

    B_Wrath, Jun 26, 2019 :
    Okay. This seems to be a network provider problem. Sim not allowed usually is sorted out by getting a new SIM.
     

    #9
  10. G_7aamin_Damy_ZpbL Cupcake Jun 26, 2019

    G_7aamin_Damy_ZpbL, Jun 26, 2019 :
    I made a test with a new sim card and problem still there
     

    #10
  11. G_7aamin_Damy_ZpbL Cupcake Jun 26, 2019

    G_7aamin_Damy_ZpbL, Jun 26, 2019 :


    B_Wrath

    Does it say "MM sim not allowed" or just sim not allowed.​


    The notification is "SIM 1 is not allowed" after 2 o 3 minutes a new notification appears "SIM 2 is not allowed" and sometimes an estrange notification says "SIM 3 is not allowed"
     

    #11
  12. B_Wrath Marshmallow Jun 26, 2019

    B_Wrath, Jun 26, 2019 :
    No no. Go to your network provider and get a sim card under the same number.
    Has worked for many.
     

    #12
  13. G_7aamin_Damy_ZpbL Cupcake Jun 26, 2019

    G_7aamin_Damy_ZpbL, Jun 26, 2019 :
    so I OP6 doesn't have 3 SIM .. so why the notification"SIM 3 is not allowed" .. for that reason I am sure the problem is the new oxygenos 9.0.6.. it has some bad compilation which affects to many phones.. there are many threads about problems with wifi, volume, battery after oxygenos 9.0.6 update!
     

    #13
  14. B_Wrath Marshmallow Jun 26, 2019

    B_Wrath, Jun 26, 2019 :
    Sim 3 not allowed doesn't mean it is meaning the third sim. It's a code.

    Okay. Do one thing. Insert one sim at a time one by one and check.
    Check the same sim in both the slots too.
     

    #14
  15. G_7aamin_Damy_ZpbL Cupcake Jun 26, 2019

    G_7aamin_Damy_ZpbL, Jun 26, 2019 :
    Yes I did it now.. SIM are connected to the network but after some minutes the notification will appear.. I know it because my LTE is not working.. although I have enbled to get mobile data..
    1561519388751.jpg

    1561519287625.jpg
     

    #15
  16. G_7aamin_Damy_ZpbL Cupcake Jun 26, 2019


    #16
  17. B_Wrath Marshmallow Jun 26, 2019

    B_Wrath, Jun 26, 2019 :
    There is no 9.0.8.
    And this seems to be a network issue. Not OS. If it was OS, it would be wide spread.
     

    #17
  18. G_7aamin_Damy_ZpbL Cupcake Jun 26, 2019

    G_7aamin_Damy_ZpbL, Jun 26, 2019 :
    Support replied my this:

    1561519855649.jpg
     

    #18
  19. B_Wrath Marshmallow Jun 26, 2019


    #19
  20. G_7aamin_Damy_ZpbL Cupcake Jun 26, 2019

    G_7aamin_Damy_ZpbL, Jun 26, 2019 :
    is there any way to go back to oxygenos 9.0.5?
     

    #20