Mystery Gift

  1. bpaterson
    Eclair Oct 21, 2020

    bpaterson , via OnePlus 5T , Oct 21, 2020 :
    I never ordered because I knew they weren't shipping a free case with the phone. My other phones bought on launch day they had deals on cases and chargers and I bundled up.
    What manufacturer that has their sh*t together doesn't have at least the cases ready to sell when the phone launches.
    Now I'm scared to buy in case I get a 'return'.

  2. jimp0831
    Donut Oct 21, 2020

    jimp0831 , Oct 21, 2020 :
    How can they not even include a cheap bumper case? With cases currently unavailable in the shop, it's not worth the risk to take this phone out of the box.

    This is my third OP phone, and until today I've been very happy with their products. I am extremely disappointed in them right now.

  3. Saravia
    Eclair Oct 21, 2020

    Saravia , Oct 21, 2020 :
    After sending them several emails, they offer me $ 20 which I obviously declined!
    I think we must continue to protest and return those who can return!
    I unfortunately cannot !!!
    What little smart guys!

  4. U1602869976324
    Cupcake Oct 21, 2020

    U1602869976324 , Oct 21, 2020 :
    I will call tomorrow and return mine.
    99$ water bottle.. yeah right.
    First time buying a oneplus and might be the last.

  5. Richard C. Mongler
    Gingerbread Oct 21, 2020

  6. I1603250438118
    Donut Oct 21, 2020

    I1603250438118 , Oct 21, 2020 :
    Oneplus obviously does not care for the community anymore. It is evident through their lack of action and rectification.

    Yeah OP dropped the bomb on the "Mystery gift" marketing scam, yet they're not doing anything about it. Some of us had to escalate it to a "manager" just to get a $20 voucher. What a big slap on the face.

    OP is going on a different direction than when they first started. What happened to listening to the community?

    OP had always had a poor marketing tactics, remember "Smash the past" and subjecting women to "Ladies First"??
    Who hires your marketing team?

    No wonder Carl stepped down.

  7. dreisus
    Cupcake Oct 21, 2020

    dreisus , Oct 21, 2020 :
    Now I have to go buy an expensive *** case. Might just return it and try to catch pop up or when they have another promotion

  8. I1603250438118
    Donut Oct 21, 2020

    I1603250438118 , Oct 21, 2020 :
    Good luck with the return process. Going to take about 3 business days for OP to receive your package, another 2-3 business days for OP to inspect it.

    OP was never known for their swift customer service.

  9. C1602682261699
    Cupcake Oct 21, 2020

    C1602682261699 , Oct 21, 2020 :
    Just send an email asking if they are going to address this issue, if not I would like for a return to process. Too many phones out there in the market. Let your money talk; lets see what they'll do with all the returned phones and $99 flasks

  10. Guangyan
    Cupcake Oct 21, 2020

    Guangyan , Oct 21, 2020 :
    I hate my mystery gift
    Please give me earbuds card and case
    I don't have case I don't even want use phone
    It's cost 200 to repair the screen
    Damn it

  11. I1603250438118
    Donut Oct 21, 2020

    I1603250438118 , Oct 21, 2020 :
    Pixel 5 is a good alternative, comes with wireless charging.

    Honestly OP products doesn't really hold much value outside the OP community.
    If you try trading in your OP phone's with Samsung or Google, it is not even an option.

    And Samsung was giving high trade in value for cracked devices, for their new s20 phone.

    So far outside of OP only T-Mobile take OP trade in devices for some discount off future phone purchase.

    Besides $750 for the 8t, an okay phone is mehhh. And it doesn't come with a free transparent case.

  12. L1584458372472
    Cupcake Oct 21, 2020

    L1584458372472 , Oct 21, 2020 :
    Just received the pack with the mystery gift. Got mixed feeling. Once the shock subside, will process the return.
    Last edited: Oct 22, 2020

  13. EvanRowe
    Cupcake Oct 21, 2020

    EvanRowe , Oct 21, 2020 :
    I didn't even open the box with the phone in it.

  14. V1602722483301
    Cupcake Oct 21, 2020

  15. G1588734828078
    Cupcake Oct 21, 2020

    Z1512922050938 and M.Assani like this.
  16. I1603250438118
    Donut Oct 21, 2020

    M.Assani and g96818 like this.
  17. dedi820
    Gingerbread Oct 21, 2020

    dedi820 , Oct 21, 2020 :
    I'm sorry, I don't want to seem rude but... did you guys order the phone for the gift ? I mean, in my country when I ordered it, I was offered a sandstone case but by the time I went on with the order, the case was out of stock. I was kind of disappointed but still got the phone.

    Oneplus has had shady marketing strategies for a long time and made more than one questionable choice in the past years, that's why you should never act like a die-hard fan but always make a thought trough decision. And please buy the phone if you like it not because of said marketing strategies...

  18. Richard C. Mongler
    Gingerbread Oct 21, 2020

    Richard C. Mongler , Oct 21, 2020 :
    It's not about the gift, it's about the shadiness and fu.ck you that was shoved in our face. One would think a pre-order mystery gift would be something better than an advertised pop-up bundle, but then they pull out the middle finger and gave all the early supports something completely useless, unlike the pop-up bundle. Worse thing is that the standard case was excluded from the US version.


  19. I1603250438118
    Donut Oct 21, 2020

    I1603250438118 , Oct 21, 2020 :
    There was a pop-up bundle that was the same price as the pre-order with mystery gift, the pop-up bundle came with 2 cases and the wireless buds. Meanwhile the pre-order with mystery gift was advertised that it was valued at $99USD or $149CAD.

    And to put the icing on the cake, now the pop-up bundle is having a contest to win more prizes.
    Meanwhile leaving the people that pre-ordered with the mystery gift in the burner.

    BTW if you didn't notice the mystery is a stainless steel flask, you can probably buy for $20 on amazon.

    Z1512922050938 and zazasLT like this.