23
Mystery Gift

  1. zazasLT
    Eclair Oct 21, 2020

    zazasLT , Oct 21, 2020 :
    It's $20 on official OnePlus store in India. So it's actually worth less than $20 to them.
     

    Z1512922050938 likes this.
  2. N1603287703436
    Donut Oct 21, 2020


  3. zazasLT
    Eclair Oct 21, 2020


  4. N1603287703436
    Donut Oct 21, 2020

    N1603287703436 , Oct 21, 2020 :
    Oneplus should just give everyone that did the pre-order with the mystery gift, whatever was in the pop up bundle.
    I'm sure people are more than eager to trade the flask for the 2 cases and the wireless buds.

    Get your **** together Oneplus!! You're a 7 year old company.
     

  5. Z1512922050938
    Cupcake Oct 21, 2020


  6. SUAX
    Eclair Oct 21, 2020

    SUAX , Oct 21, 2020 :
    Hi ****,

    Thank you for contacting ONEPLUS customer support. We are happy to assist you today.


    I am really sorry for the inconvenience caused, I can understand that you are not satisfied with the mystery gift. However do not worry. After escalating the case to the higher team. I got another offer of 20$ voucher for you.


    If you agree to the above offer, than we can initiate the coupon code for you after your approval within 24-48 hours. You can buy any accessory from our website and redeem the code while purchasing our products.


    If you are not satisfied with the offer, then do not worry. We will raise a return request for you and you will receive the refund at the earliest.


    For any further concern, feel free to contact us we will be more than happy to assist you.

    Please rate our service which we have provided to you today with the survey you receive in your mail box. It will help us to assist you better in the future.

    Regards,
    Allen Taylor
    ONEPLUS Customer Support.


    I declined the voucher.
     

  7. Z1512922050938
    Cupcake Oct 21, 2020


  8. N1603287703436
    Donut Oct 21, 2020

    N1603287703436 , Oct 21, 2020 :
    LMAO $20 for their loyal fans. That's how much we are worth.
     

    zazasLT and Z1512922050938 like this.
  9. fromsophie
    Honeycomb Oct 21, 2020


  10. kebenelevator
    Froyo Oct 21, 2020


    Z1512922050938 likes this.
  11. A1602705662140
    Cupcake Oct 21, 2020

    A1602705662140 , Oct 21, 2020 :
    It said 99$ value on the checkout cart and the final invoice I believe.
     

    RENZALEZ likes this.
  12. fromsophie
    Honeycomb Oct 21, 2020

    fromsophie , Oct 21, 2020 :
    What is the issue with it saying that on the invoice, when it's free? Just wanna understand what people's frustrations are better really
     

  13. zazasLT
    Eclair Oct 21, 2020

    zazasLT , Oct 21, 2020 :
    Because day after preorders went live they offered popUp bundle for the same price which included Headphones and Case. But people who did preorder earlier were not aware there will be PopUp bundles and when people figured out they are getting shitty water bottle worth $20 on OnePlus shop (marketed as $99 so a bit inflated no?) PopUp bundles were out of stock.
     

  14. SUAX
    Eclair Oct 21, 2020


    superguy25 and Z1512922050938 like this.
  15. fromsophie
    Honeycomb Oct 21, 2020

    fromsophie , Oct 21, 2020 :
    Tbh OnePlus are known for doing this. They did it with the Nord. Pre-orders got a 'surprise gift' (varying in value) where as the Nord popup boxes came with a lot more stuff. Normally though, pre-orders will get their device before the popup box.

    Agree though, not sure why they've put $99 on a $20 flask - but I wouldn't say it's a shitty or useless gift.
     

  16. fromsophie
    Honeycomb Oct 21, 2020

    fromsophie , Oct 21, 2020 :
    Not sure if prices have changed or different here in the UK but the pop-up box is more expensive. 1+ 8T is from £549 and the 8T pop-up box is £649 (although out of stock)
     

  17. zazasLT
    Eclair Oct 21, 2020

    zazasLT , Oct 21, 2020 :
    It's shitty practice and false advertisement. It's good that you were aware of these scummy tactics, I was not so I'm returning my 8T preorder and **** OnePlus. Scamming most exited people - deal with returns. It's shitty and unless gift as I'm buying a phone from electronics company why would I want a flask from them?
     

  18. Liehjan
    Marshmallow Oct 21, 2020

    Liehjan , Oct 21, 2020 :
    The pop-up box had the 12gb 256gb version inside the box...
     

  19. zazasLT
    Eclair Oct 21, 2020

    zazasLT , Oct 21, 2020 :
    US it's the same price $750 for both that's why people are mad.
     

  20. Liehjan
    Marshmallow Oct 21, 2020