21
Mystery Gift

  1. mws
    Froyo Oct 16, 2020

    mws , Oct 16, 2020 :
    Upset the bundle wasnt offered when checking out buying the phone as an option I found it when searching bundles for cases. Kinda peeved.
     

    #21
    kebenelevator likes this.
  2. C1602708662024
    Cupcake Oct 16, 2020

    C1602708662024 , Oct 16, 2020 :
    I did same mistake, I ordered just phone, instead of bundle, i am trying to cancel the order, just they already ship it. I hope I get case. I am getting phone on Tuesday, I will update you
     

    #22
  3. lukasp.
    Froyo Oct 16, 2020

    lukasp. , via OnePlus 5T , Oct 16, 2020 :
    Do I need to post on Twitter in order to participate in that giveaway? Got my 8t Pop Up box today with the #TeamSmooth card in it.
     

    #23
  4. PolloG
    Cupcake Oct 17, 2020 at 12:51 AM

    PolloG , Oct 17, 2020 at 12:51 AM :
    Let us know. hopefully they do the right thing and give us the same accessories. cant believe they made a separate bundle the day later. honestly i want the buds, and could do without the case. I am not canceling my first order and will take a chance. preorder of the bundle ends on the 19th. so please if anyone gets the phone /mystery gift bundle early please let us know.
     

    #24
  5. lopingc
    Cupcake Oct 17, 2020 at 5:11 AM


    #25
  6. kebenelevator
    Froyo Oct 17, 2020 at 5:12 AM

    kebenelevator , via OnePlus 3T , Oct 17, 2020 at 5:12 AM :
    The same happened to me but I'm glad I didn't get the pop up box because the case that comes with it doesn't interest me
     

    #26
  7. brandtbateman
    Cupcake Oct 17, 2020 at 6:26 AM

    brandtbateman , Oct 17, 2020 at 6:26 AM :
    Just saw my invoice. It's a stainless steel flask. What a bunch of crap. I'm getting an item I will never use when I could have had added utility for my phone. I'm extremely annoyed. Considering returning and just waiting an extra few days for my new phone.
     

    #27
  8. mrgromoff
    Honeycomb Oct 17, 2020 at 10:11 AM

    mrgromoff , Oct 17, 2020 at 10:11 AM :
    Honestly, don't know how they screwed this up, as most of people who preordered wanted the pop up box, but did not see that option. I am in the same boat and my order has been dispatched already. Rediculous.
     

    #28
    F1602354524795 likes this.
  9. PolloG
    Cupcake Oct 17, 2020 at 12:20 PM

    PolloG , Oct 17, 2020 at 12:20 PM :
    Really hope this is not true. Still can't order the popup bundle even though it says in stock in the US. Store has had same error for 24 hours straight. I'd assume it must be sold out. Going to accept defeat and take my original order, unless there becomes an easy way to make a return or exchange.
     

    #29
    F1602354524795 likes this.
  10. PolloG
    Cupcake Oct 17, 2020 at 12:33 PM

    PolloG , Oct 17, 2020 at 12:33 PM :
    Guys I think I cracked open the whole store issue. I just realized I am able to order the popup bundle by removing the popup bundle team card. I do not know if that is need for me to actually get the bundle but I am taking the chance. Strangest part is that the ship and delivery date is two days earlier than my Wednesday pre-order. Makes no sense. But I am rolling the dice. Will keep everyone posted what ends up happening.

    I find it very disturbing customer service could not explain that was the issue the entire time and why the website does not simply say item out of stock. The bundle card is out of stock. The message that the store is crowded please try again is useless.
     

    #30
    D1511273036779 likes this.
  11. GeraldoHR
    Cupcake Oct 17, 2020 at 4:29 PM

    GeraldoHR , Oct 17, 2020 at 4:29 PM :
    I just took a look at my invoice and I also have a flask. That's such a disappointment comparing to the bundle that was not available when we purchased right after the event.
     

    #31
  12. manedgar25
    Donut Oct 17, 2020 at 5:03 PM

  13. chitownron
    Eclair Oct 17, 2020 at 5:14 PM


    #33
  14. M.Assani
    Donut Oct 17, 2020 at 6:27 PM


    #34
  15. 11111lol
    Donut Oct 17, 2020 at 7:12 PM


    #35
  16. M.Assani
    Donut Oct 17, 2020 at 7:13 PM

    M.Assani , Oct 17, 2020 at 7:13 PM :
    Popup just has the buds standard ones
     

    #36
    11111lol likes this.
  17. kebenelevator
    Froyo Oct 17, 2020 at 9:05 PM

    kebenelevator , via OnePlus 3T , Oct 17, 2020 at 9:05 PM :
    I called in to try to change my normal pre-order to the pop up box. It hasn't shipped out yet but the rep said there's nothing they can do to make the change
     

    #37
  18. Spliffman
    KitKat Oct 17, 2020 at 9:43 PM


    #38
  19. Aman.M
    Cupcake Oct 17, 2020 at 10:13 PM

    Aman.M , Oct 17, 2020 at 10:13 PM :
    True, I talked with them multiple times with oneplus, they said they do not know anything about mystery box gift
    I really need case, and on amazon there is no oneplus 8t case + on oneplus 8t case shows coming soon
    --------
    Worst part is if you buying POPUP box , you can not get student discount + you are not quality to get extended warranty or accidental warranty options.
    --------
    I talked with Oneplus agent, he said i will get back case with phone , but on Canadian website , inside box section on website does not mention about case
     

    #39
  20. O1602949696301
    Cupcake Oct 17, 2020 at 10:49 PM

    O1602949696301 , Oct 17, 2020 at 10:49 PM :
    You can, I just think that you can only do it once per whatever period time. If you know someone with an account they can do it for you and you can return the other one when you get it. I am still hoping that the box is full of stuff like Earbuds Z, case and screen protector. I am keeping the nicer package of the two and returning the other one lol
     

    #40