0
Native Video Calling Is Not Working On Oneplus 7 pro

  1. ashut0shdubey
    Cupcake Sep 19, 2019

    ashut0shdubey , Sep 19, 2019 :
    Everytime i try to connect to a video call it either shuts down the camera and disconnects the call immediately or there's just a black screen and you can't see any video. And when someone video calls me it says the phone is switched off. Other phones are working on the same network/operator. So it's a problem in my phone. Please Help!
     

    #1
  2. ashut0shdubey
    Cupcake Sep 19, 2019

    ashut0shdubey , Sep 19, 2019 :
    Everytime i try to connect to a video call it either shuts down the camera and disconnects the call immediately or there's just a black screen and you can't see any video. And when someone video calls me it says the phone is switched off. Other phones are working on the same network/operator. So it's a problem in my phone. Please Help!
     

    #2
  3. Melkuse Daniel
    Gingerbread Sep 19, 2019


    #3
  4. Melkuse Daniel
    Gingerbread Sep 19, 2019


    #4
  5. pablofg1978
    Spanish POC Assistant Head Moderator Sep 19, 2019

    pablofg1978 , Sep 19, 2019 :
    Thread merged
    Please don't create duplicate threads
     

    #5
  6. ashut0shdubey
    Cupcake Sep 19, 2019


    #6
  7. Melkuse Daniel
    Gingerbread Sep 19, 2019

    Melkuse Daniel , Sep 19, 2019 :
    Really weird, I faced the same issue but it's only once even that due to my network issue not because of the device.
     

    #7
  8. ashut0shdubey
    Cupcake Sep 19, 2019

    ashut0shdubey , Sep 19, 2019 :
    is there anything i can do? my network is fine! i am able to video call through other apps like facebook and whatsapp.
     

    #8
  9. Melkuse Daniel
    Gingerbread Sep 19, 2019

    Melkuse Daniel , Sep 19, 2019 :
    As of I know, there are 2 way,

    1. If it's the problem of the phone dialer then clear the data of the app and restart the phone and then try again.

    2. If the problem still exists then final way is to report about the bug in feedback tool.
     

    #9