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Need clarification on return/replace policy in India

  1. vikkyprasath
    Cupcake Sep 12, 2020

    vikkyprasath , Sep 12, 2020 :
    Hi ,

    I am planning to buy one plus nord in flash sale in India

    I have 2 questions

    1. can you clarify about the online return/ policy in India ( please dn provide link to refer, I couldnt understand that).. Is it easy to return/replace like amazon?

    2.If I order by sept 14 when I can expect my delivery ( In India) my friends are saying like in one plus site it is taking long time to deliver where as in amzon it is taking less time.. Is it true?

    Thanks
    N Prasath
     

    #1
  2. I1599470492310
    Cupcake Sep 17, 2020

    I1599470492310 , Sep 17, 2020 :
    To answer your second question
    I ordered on 13th night from one plus website, received on 16th afternoon. I don't live in a metro city.
     

    #2
  3. camohan
    Marshmallow Moderator Sep 17, 2020

    camohan , Sep 17, 2020 :
    Hi there
    Here are the answers
    1. 10 days replacement or refund only in case of hardware defects. No return because you do not like the product both on Amazon and OnePlus online store.
    2. Amazon is definitely faster in terms of delivery and after sales return if there is a hardware problem.

    My recommendation - buy from Amazon India.
     

    #3
    BeingIncog likes this.