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Need help to buy my claimed phone Nov 9, 2014

Ozymandias22 , Nov 9, 2014 :

I got an invite on the forum, and A claimed it, but when I try to precede to buy it, it keeps asking me to log in. after I login i says that I need to provide my First and last name, but it is already filled in in my profile;

I also cannot open a customer support ticket, because it's giving me the same error.

I really need support on this